Robinhood UK Reviews 40

BE CAREFUL before you sign up with them... Very concerning experience with Bitstamp by Robinhood

I’ve been fully verified since 2022, but since 2025 I’ve had repeated issues withdrawing my funds. Despite providing all requested documents, my account is still restricted with no clear timeline.

Support is slow and gives generic, inconsistent responses.

Based on my experience, I would strongly advise others to be cautious when using this platform.

Get your Money Out before its too late

The ROBINHOOD APP is easy to use and works well and i would recommend to anyone looking for a way to start investing in stocks and shares..

My account was restricted without any explanation. For over two weeks now, I haven’t been able to trade, although all my positions are still visible in the portfolio. Customer support provided vague responses, requesting documents I had already submitted, but the issue remains unresolved. Complete disregard for my concerns. Very disappointed with the service.

Great easy to use and love the referral scheme rewards

Awful company. Liquidated £60k positions after giving me a date to meet a margin call and before that date then completely ignored me and didn’t provide me after weeks of asking repeatedly the email to their legal team. Their own staff even resonated with me and understood where I was coming from. They seem to think that FOS’ 8 week timeline is the only route that’s applicable meaning they’re blocking my right to pursue legal court action.

I really did my homework on this one. It’s definitely the cheapest platform on the market. Impressed with the fx fees and cash back too. Makes a nice change!

Good, but hard make something from not much money.

Great cash back incentive!! Easy app to use

I love the service - I would very much like to have access however also to OTC and other European listings. In addition to be able to trade options on indexes. Hope these are rolled out soon.

Shame we can trade certain tickers in the UK, apart from that, very good

Loving it. Great app too everything you need to know is there. Plus ive made money

Robinhood offers ISA to UK folks which is excellent with low cost option tradings with risk of loss clearly defined at beginner levels. Easy to use. Easy to learn and most important the changes and swap button between trading and isa account is seamless. With the large cash holdings and AUM internationally monies are safe and they play by uk rules too. Honestly I rather be here than T212

The user interface is simple and easy to understand.
Available stocks are good but there are limitations ETS's for UK customers.
Options trading is excellent and the fees are very low in comparison to the last broker I used.
Rewards and incentives are frequent and good quality.
Overall Robinhood is a great tool that can be used to make life changing trades. I would highly recommend to any potential users.

I use robinhood for all my investments - super easy to use, good UI and so good to have everything all in one place

Decent app with lots of interesting new features but very poor customer support. I have contacted them numerous times but still my issue is unresolved. The interface is also confusing.

Easy account set-up.

So far, so good.

It would be useful to see one's current holdings on the main log-in page, rather than go to another link where the details are shown.

They incorrectly set up an account for another customer using my email address (which is the user id for the account) - presumably because the customer provided the wrong email address.

I started getting the emails stating the account was open etc. so I contacted them immediately to warn them of the issue, and that a potential fraud issue may be happening.

Their responses were really poor saying they couldn't help unless I logged in. They then said they needed to investigate but couldn't do anything without the customer's permission, and now they don't respond to any email when I ask for an update.

As the account user id is my email address, I can request a password reset, and therefore I could access that customer's account if I wanted - Robinhood are aware of this but still leave the account accessible to me.

This issue has now been going on for 11 days.

Clearly they don't verify key information about new customers (i.e. confirm they own the email address), nor do they take prompt (or any action) once a serious data issue is notified to them.

I have no intention of becoming a customer, but I'd be very wary of investing your money with a company whose customer service is so unresponsive, and they don't seem to worry too much about potential fraud issues.

Easy to follow up