Ordering process and returns easy; correspondence prompt and return processed without any issues. Lovely packaging also. For that I've given 5 stars as well deserved. Unfortunately the dresses I o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fab website, easily found the items I wanted, great photos too. Ordered two items as couldn’t decide. Arrived quickly and the return process for the unwanted item was very efficient. The dress I kept... See more
This jumper was available on various sites and modelled by young, glamorous girls. However, even though I am in my very senior years I ordered it and hoped for the best. I needn't have worried - the... See more
Company replied
This was my first time ordering from Ro&Zo and its was excellent , very good communication throughout the process. I ordered two sizes because I was unsure of the length I am 5ft 4ins petite length wa... See more
Company details
About Ro&Zo
Written by the company
Ro&Zo is a fashion brand founded by, led by, and created for women. Established by co-founders Rosie & Zoe, the brand is based in London, and creates feminine, modern and stylish pieces for real women of all ages
With an emphasis on excellent design and premium fabrication, Ro&Zo's range is distinctly feminine, with bold colours, strong silhouettes, and a distinctive print handwriting that exude confidence and the joy of being a woman. The brand's mission is to fill a space in the market for feminine, modern and versatile womenswear that is stylish without being trend led.
Modern femininity is at the heart of the Ro&Zo brand, with product designed to bring a stylish, modern and versatile element to every woman's wardrobe. Ro&Zo's product offering includes daywear, occasionwear, knitwear, tailoring and outerwear, with new product introduced all year round. Designed in house at our London studio, each piece is carefully considered to ensure it exudes quality, style and wearability. With striking prints, bold colours and elegant, sophisticated silhouettes throughout the range. SHOP NOWContact info
United Kingdom
- roandzo.com
4.5
Excellent
1K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Beautiful top of great colour and…
Beautiful top of great colour and quality. Finally a true burgundy - so often they have a brown undertone but this is a blue based burgundy, which I’ve struggled to find. Minimal packaging and quick delivery.
September 29, 2025
Received a beautiful dress very soon…
Received a beautiful dress very soon after ordering.
Quality was excellent and it was quite inexpensive compared to other makes
September 24, 2025
HAPPY WIFE Excellent service on delivery and…
Excellent service on delivery and delighted with the product as good as it looked on line.
Happy wife = Happy life !!!
September 29, 2025
Advertisement
I ordered the wrong size but R&Z sorted it out quickly
I ordered the wrong size. Ro&Zo cancelled my order at my request and sent me the correct size with no fuss.
September 22, 2025
Great company from quality of clothing…
Great company from quality of clothing , variety and customer service
Definitely recommend
September 22, 2025
Fab dresses
Fabulous dresses, quick service and returns. I’ve had lots of compliments on my clothes when wearing Ro&Zo!
September 22, 2025
Reply from Ro&Zo
Hi Suzanna, thank you for the lovely feedback. I hope you enjoy your new items. Thanks, Rosie
Advertisement
Lovely soft texture and yarn and a…
Lovely soft texture and yarn and a great fit. Beautifully packed in an eco friendly box and arrived really quickly
September 22, 2025
Very pleased with my purchases I have…
Very pleased with my purchases I have 12 Ro&Zo dresses and will likely be buying more
September 26, 2025
Love the designs of the clothes
Love the designs of the clothes. Edgy and good quality!
September 26, 2025
Excellent
Very happy with my purchase, excellent quality, package and delivery. Thank you
September 25, 2025
Advertisement
Great quality items
Great quality items, well packaged, prompt delivery. A breath of fresh air with this company.
September 25, 2025
Flimsy top
Quality of top was poor & not a flattering fit. First time I have purchased from RO & ZO. Had to return item. However, the return process is the most straightforward I have ever used.
September 24, 2025
Reply from Ro&Zo
Hi Evie, I am sorry to hear you were not happy with the quality of the top. The top in particular is a lightweight cotton and was designed to be quite floaty. Thank you though for your feedback on the returns process, we work hard to make sure it as seamless as possible.
Thanks
Rosie
Advertisement
Speedy delivery and great quality
September 24, 2025
Beautiful tops
Beautiful tops as in: material, design/fit, colour (crisp white) .
Easy to order and delivery was on time .
The garments are beautifully wrapped/presented which shows the care and consideration the owners have of their clothes and us as buyers x
September 24, 2025
Dress is lovely and is a great fit
Dress is lovely and is a great fit. At 5'10" it's a great length too. Really happy overall with quality of the product and the service provided from purchasing the dress on the website through to it being delivered. Really efficient and timely service. Thank you Ro & Zo!
September 24, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.