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Road Bear RV Reviews 

224
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and the smooth, efficient pickup process at the various locations. Travelers often mention that the motorhomes are modern, exceptionally clean, and thoroughly well-equipped for comfortable long road trips. Some reviewers were not happy with minor cleanliness oversights, pests, and missing paid accessories upon arrival. A few other people also felt that certain interior equipment pieces, such as drawers and cabinets, needed better maintenance or immediate repair during their trips. However, some people mentioned unexpected technical troubles with internal appliances or systems while traveling on the road.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised modern, clean, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting friendly staff, smooth pickup and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as kind,... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers highlight modern vehicles that feel... See more

User experience

Clients share positive opinions on user experience, highlighting smooth pick-up and drop-off processes along... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped t... See more

Company replied

Rated 5 out of 5 stars

Overall, we had a good experience with Road Bear. The pickup process was simple and went smoothly. The on-the-road service for the broken toilet was outstanding. The only downside was the cleanliness... See more

Company replied

Rated 5 out of 5 stars

We had rented a 25' from Road Bear. RV was in very good condition and clean. We a a 42 day trip. We also had a package with unlimited miles, unlimited generator usage, and full insurance. Price for wh... See more

Company replied

Rated 4 out of 5 stars

Good driving RV, strong engine. However, not all accessoires we paid for were in the RV like blankets, coffeemaker, etc...Also toilet cleaning tablets were insufficient leading to a stench. We h... See more

Company replied



Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.

A premium experience for your unique travel adventure

Written by the company

1st Class Service
Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
Premium Features
Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
The Newest Fleet
Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.

Contact info

Promotion box for Road Bear RV

Discover your adventure

We are dedicated to providing unforgettable journeys.


4.5

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.5

All reviews

(224)

215 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service; knowledgeable and friendly staff, Hassle-free assistance in the event of a vehicle breakdown and quick problem-solving

October 11, 2026
Rated 5 out of 5 stars

Gentle staff

Gentle staff. RV in good condition. I recommend

October 18, 2026
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Reply from Road Bear RV

We're happy to hear that our team was kind and our vehicle was in great shape. Thank you for your recommendation.

Rated 5 out of 5 stars

Pre trip walkthrough was very thorough…

Pre trip walkthrough was very thorough and answered all my questions completely. Very knowledgeable staff.

October 8, 2026
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Reply from Road Bear RV

We are glad you enjoyed your experience. We appreciate your feedback about our thorough and helpful team.

Rated 5 out of 5 stars

We had a perfect 10 day rental…

We had a perfect 10 day rental experience with our Road Bear RV. The Orlando office was exceptionally cordial and helpful. The RV was spotless & performed perfectly. We highly recommend Road Bear RV and can’t wait for our next adventure.

October 16, 2026
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Reply from Road Bear RV

We are thrilled to hear that you had such a wonderful ten-day trip and that everything met your expectations. Thank you for your kind feedback, and we look forward to helping you with your next great journey.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ A Dream Come True

⭐⭐⭐⭐⭐ A Dream Come True – An Unforgettable Family Experience!

Our experience with Road Bear RV was wonderful! Traveling by motorhome through the United States with my family was truly a dream come true. It was much more than just a trip — it was an unforgettable experience filled with special moments, beautiful places, and memories that we will cherish forever.

We are so grateful for the opportunity to live this adventure together as a family. It was an incredible way to explore the country, enjoy the freedom of the open road, and create memories that will last a lifetime.

Thank you, Road Bear RV, for being part of such a special chapter in our family’s story. We highly recommend this experience to anyone dreaming of an unforgettable family adventure!

A dream we will never forget! ❤️🚐🇺🇸

October 16, 2026
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Reply from Road Bear RV

We are so happy to hear that your family had such a wonderful motorhome journey across the country. Hearing how much you enjoyed the freedom of the open road and the time spent together creating lifelong memories brings great joy to our entire team. It is truly a pleasure to know that the vehicle provided a comfortable setting for your special journey. We deeply appreciate your kind words and your recommendation to other travelers seeking a unique road trip experience. Thank you for choosing us to be a part of your journey, and we look forward to helping you plan your next great outdoor adventure in the future.

Rated 3 out of 5 stars

Some issues with vehicle.

Rented RV had some issues. Toilet hose had a leak, wiper blades were completely wrecked and unusable, rubber piping on slide out fell off each time, generator would cut off after 15 mins. All of this was reported, no rebate or provision given.

October 6, 2026
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Reply from Road Bear RV

Thank you for sharing your experience. We understand how frustrating it was to encounter several maintenance issues during your trip, particularly after reporting them and feeling that your concerns were not meaningfully addressed. Your feedback regarding the vehicle condition and how the issues were handled has been shared with our team for further review.

Rated 4 out of 5 stars

Motorhome has Little Mistakes

Motorhome has Little Mistakes. General it was ok

October 4, 2026
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Reply from Road Bear RV

Thanks for leaving us a 4-star review! We’re delighted to hear that you enjoyed your trip. Our team always likes hearing from our customers and we appreciate you taking the time to let us know how your trip was.

Rated 5 out of 5 stars

We had a very good experience

We had a very good experience. It was our home for 4 weeks.

October 10, 2026
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Reply from Road Bear RV

We're glad you enjoyed your experience staying with us for those four weeks. Thank you for your review.

Rated 4 out of 5 stars

Motorhome with flaws

The staff were friendly and explained everything well.
The motorhome already had 37,000 miles on it, so it was showing some wear and tear. The mattress was sagging. But the worst part was that the black water valve was leaking; this caused black water to accumulate in the storage compartment and then spill out onto the road. We had to drain the black water every two days to prevent an odor inside the motorhome—even when the tank was only a third full.

October 7, 2026
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Reply from Road Bear RV

We are glad to hear that our team provided friendly service and clear instructions. However, we note your comments regarding the mattress condition and the serious issue with the waste system valve leaking into the compartment. This is certainly not the standard we aim to provide. We are taking immediate steps with our maintenance team to repair the leakage problem and inspect the vehicle's interior furnishings.

Rated 3 out of 5 stars

Bad beds

Bad beds
Only 2 out of 3 gas stove worked.
No pan for steak making
Cabinets fell apart
Drag rain throu front window
Lots of sounds from windows from driving
Shower curtain/door impossible to work with

October 2, 2026
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Reply from Road Bear RV

Thank you for sharing your feedback. We understand how disappointing it was to encounter several comfort and maintenance issues during your trip, including the beds, stove, cabinetry, water intrusion, and shower setup. Your comments have been shared with our team for further review.

Rated 5 out of 5 stars

8th trip best rv company ever

8th trip best rv company ever. Perfect team in the depot ! Lovely rv too !

September 25, 2026
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Reply from Road Bear RV

We are glad you enjoyed your eighth journey with our top team and cozy vehicle. Thank you for your review!

Rated 5 out of 5 stars

Great

I had no dificult on the experience

September 22, 2026
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Reply from Road Bear RV

We're happy to hear that your seamless time with us went so smoothly. Thank you for your feedback!

Rated 5 out of 5 stars

We were very happy with the service and the RV. positive overall…

We had a very positive overall experience with the RV rental. The staff at both pick-up and drop-off were friendly, helpful, and professional. We especially appreciated the older gentleman whose name we unfortunately didn’t catch — he was exceptionally kind and had a great sense of humor, making the whole experience even more enjoyable.
The RV itself was in good condition and served us well throughout the trip, except for an issue with the generator, which stopped working halfway through our journey. The customer service representative we spoke with on the phone was very friendly and did her best to help us troubleshoot the problem remotely, although we were unable to resolve it that way. We were then directed to a repair shop in the town where we were staying. The mechanic explained that the problem was caused by fuel with too high an alcohol content and recommended switching to higher-quality fuel, which successfully solved the issue.
Overall, we had a great experience and were very happy with the service and the RV. We truly appreciated the friendly staff and their efforts to help us along the way.

September 30, 2026
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Reply from Road Bear RV

Hello,

Thank you for sharing your feedback. We’re glad to hear you had a very positive experience overall and that the teams at both pick-up and drop-off were friendly, helpful, and professional. We especially appreciate your kind words about the team member who made the experience more enjoyable with his kindness and sense of humor.

We’re also pleased the RV served you well overall and that our customer service team was able to support you when the generator issue came up. Thank you for recognizing their efforts, and we appreciate you choosing us for your trip.

Rated 5 out of 5 stars

we had a great time

we had a great time
there was a problem with the toilet
and stinky smell
but we stopped at vagas and the took care of it reely fast

September 29, 2026
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Reply from Road Bear RV

We're glad you enjoyed your experience. Thank you for your review, and we appreciate your patience while we resolved the bathroom issue in Vegas.

Rated 5 out of 5 stars

Great rental experience

We had an amazing time with the road bear rv class c

September 22, 2026
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Reply from Road Bear RV

We are so glad you had an amazing time during your road trip in our vehicle. Thank you for your review.

Rated 1 out of 5 stars

HORRIBLE.Within 24hours of picking up…

HORRIBLE.Within 24hours of picking up RV from Denver had electrical issues.
After spending my time on the phone they sent me to a garage that would not even help. Multiple problems arising with no electricity and no backup camera.
Spent so much time on the phone with customer service only to have no response and never sent a tech out.
Was literally on the phone every day with issues and how frustrating.
Another corporate company who can care less.

September 16, 2026
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Reply from Road Bear RV

Thank you for sharing your experience. We understand how frustrating it was to encounter electrical issues so soon after pickup and then spend so much of your trip trying to get assistance without a clear resolution. Your feedback regarding the vehicle issues, roadside support, and communication has been shared with our team for further review.

Rated 5 out of 5 stars

Colorado and Utah Road trip

Last year we hired from another company and were very disappointed with the quality of the vehicle and service we received. This year, we decided to pay a bit more, and use Road Bear. It was worth every extra pound (we are from the UK). Everything from the initial induction, to the quality of the van, the staff, and the drop off, exceeded expectations. We did have one problem wirh a water leak, but an 0830am call soon had me speaking with a real person, and a repair man reached us at our campsite by 1430, with minimal disruption to our day. We covered over 2000 miles in 3 weeks (so there was a mileage charge), but enjoyed the whole experience and saw some.great sights.

September 22, 2026
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Reply from Road Bear RV

We are so pleased to hear that your experience with us exceeded your expectations, especially after a disappointing rental last year. It's wonderful to know that our induction process, the quality of our van, our staff, and the drop-off all contributed to a positive journey for you. We are particularly glad that our prompt response to the water leak minimized disruption to your holiday. Covering over 2000 miles and enjoying the sights sounds like a fantastic adventure, and we appreciate you choosing us for it.

Rated 5 out of 5 stars

Waoooo

Waoooo. It was on hell of a ride. A family of five. We had very great time together. The rv was the best. We loved it very much and probably will come back again for a second time

September 22, 2026
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Reply from Road Bear RV

We're so happy to hear your family had a great time and loved the RV! We look forward to welcoming you back again soon.

Rated 2 out of 5 stars

Be careful

Be careful. You must check very detail on the contract. We booked unlimited mileage during check-in and were charged every mile by check-out, because the staff did not fill out the correct field on the contract. Pay very close attention. Especially if you are from abroad.

September 17, 2026
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Reply from Road Bear RV

Thank you for sharing your feedback. We’re sorry for any miscommunication or misunderstanding regarding the mileage package. Our records do not show an unlimited mileage option being added prior to check-in or reflected in the booking confirmations, so there may have been a technical or communication issue along the way. We appreciate you bringing this to our attention and have shared your comments with our team for review.

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