riordesign.com Reviews 1,266

Stunning jewellery and excellent customer service!

Beautiful jewelry! Great customer service! Recommend this company to everyone looking for a beautiful and timeless gift!

Easy to order, but difficult to choose from so many designs of jewellery.
When all the necklaces and a pair of earrings arrived I was more than pleased with all the items I purchased.
I have recommended the company to so many people.
Congratulations and I will continue purchasing jewellery from this company.

I’ve bought a beautiful set of jewellery (earrings, bracelet, necklace). Delivery to Germany was super quick & reliable. I got emails throughout the whole delivery process keeping me up to date. The pieces are absolutely gorgeous - so fine & just pretty. I wore them to my wedding! At some point, the bracelet’s clip broke but I got a response to my email within an hour & without any hassle, I got sent a replacement without any further charge or without having to send back the fault item. Excellent customer service - I’d buy there again anytime!

I recently ordered some jewellery from the site and I'm really pleased. The site is easy to use and there is a wide choice of very elegant jewellery. The order went through without a hitch (thanks Mr Jean 😉), and delivery was super fast. The jewellery is even more beautiful in real life and of very good quality.

I recommend this shop for the beauty of its products and its excellent service. I would not hesitate to buy again!

Beautiful jewelry,
It is the third time that I ordered because it's just beautiful and I'm fishing compliments all the time

I recently returned an item to Rior Design and encountered some issues that I believe are worth mentioning. While the overall experience was not entirely negative, there are key areas that require attention to enhance customer satisfaction.

*What went well:

- The initial ordering process was smooth, and I received my product promptly.
- The accessories I received were fantastic—well-crafted and exactly as described, which was a pleasant surprise.

*Suggestions for improvement:

- Introduce a system that automatically confirms receipt of returns.
- Ensure feedback surveys are sent only after issues are resolved or appropriately addressed.
- Provide more frequent communication regarding return processing timelines.

The most exquisite jewellery that is truly so pretty and unique, I purchased a ring, bracelet and earrings for a gift for my daughters university graduation, I left ordering it quite late but with the extremely efficient service, I received my order within 5 working days to Australia and in time for the graduation. My daughter absolutely loved this gift and has received so many compliments. Your service is amazing and your products are beautiful I shall be ordering again soon. Thank you so much 💕

Excellent necklace and excellent delivery 👍👍👍.
Schöne Kette für Sommerzeit.

Very good, and elegant

War alles so gut

I am in love with the design, so unique.
Delicate jewelry. I have often received compliments :-)
Shipping was fast, 100% satisfied:-)

Earings are so cute and beautiful. Thank you so much for creating an order for me to send it all over the ones that I liked all over the way to USA.

I have purchased four pieces from Riordesign after i saw a flower pattern i loved in Italy. They are wonderful to deal with and their jewelry is beautiful. You can always email with questions and they get right back to you. Treat yourself to something!