Ride-Away Reviews 4,227

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... See more

Rated 5 out of 5 stars

When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... See more

Rated 5 out of 5 stars

A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... See more

Rated 5 out of 5 stars

Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and... See more

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 4 out of 5 stars

Good but disappointing

Easy to order. Prompt delivery. Lovely quality coat. However sadly I shall return it as the hood is way too big. The fur on the hood drops down over my face so I can't see. The hood is detachable, but I want a good hood, not one I can't use.

February 3, 2023
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Rated 5 out of 5 stars

All things horsey and hooman.

Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and kept updated by email. I would highly recommend this seller to friends and family. Also let my fellow equestrians know about them.

January 27, 2023
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Rated 4 out of 5 stars

Derby House Jodpur boots

These are nice boots, especially at sale prices, but had great difficulty getting them on. I am always a size 38/5 but I really struggled. It may be the back zip! Unfortunately I am returning them.

January 27, 2023
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Rated 2 out of 5 stars

delivery -no time scale and no updates-…

delivery -no time scale and no updates- money taken .when chased order not even dispatched !

December 29, 2022
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Reply from Ride-Away

Hi Emma,

Thank you for your email.

I'm sorry that you are not happy with the service. I can see you placed your order on the 17th January and this was delivered to you on the 20th January so hopefully all is well.

Apologies for any inconvenience.

Stephen - Customer Experience - Rideaway

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