While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, often highlighting their hard work and efficiency. The service provided is frequently described as excellent, with many people appreciating the thoroughness and quality of the work, as well as the clear communication throughout the process. Reviewers also commend the customer service for being responsive and reliable, with staff taking the time to explain procedures and resolve issues quickly. The overall quality of the work performed, from installations to repairs, receives high marks, with many noting the tidy and respectful approach of the teams.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and efficiency of... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the friendly, helpful, and efficient... See more

Quality

People report positive experiences with quality. Customers are delighted with the results, noting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had full lagging and boarding put in loft this week,Steven and Graham(apologies if names spelt incorrectly),were top rate,respected property,polite,explained everything all along the way,and worked r... See more

Company replied

Rated 5 out of 5 stars

Full heating system replacement by RGM. A super job carried out by a very professional, knowledgeable and extremely courteous team. From start to finish, we were kept updated and fully informed at... See more

Company replied

Rated 5 out of 5 stars

From initial contact to actually getting the work done, has been an easy process as everyone I've contacted has been friendly, helpful and efficient. Kev & Dave got the work completed quickly and wit... See more

Company replied

Rated 5 out of 5 stars

RGM installed underfloor insulation for us, using the (very limited!) crawl space under our floorboards, so they didn't need to take them up. There was a slight issue with one part of the work, and th... See more

Company replied


Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Boiler and Heating Service
  4. Plumber
  5. Radiator Repair Service

Written by the company

We are an award-winning, local central heating specialist based in Rosyth. We specialise in full central heating installations, repairs, leaks, services, and landlord safety checks. We offer fair pricing and are accredited to install boilers from all the main manufacturers. For extra peace of mind, we are a Fife Trusted Trader & Which? Trusted Trader, which were both achieved after a thorough vetting process of the whole business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New heating system fitted

From start to finish guys did an excellent and very professional job replacing my whole heating system and boiler spoke me through everything i needed to know thanks again Billy, Hugh and team highly recommend

May 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

First class trades men

rgm heating came to our home removed the old system and installed a completely new combi heating system they done a fantastic job they were very polite and friendly but most of all very professional the pipe work that goes into the boiler is a work of art thanks again

April 30, 2026
Rgmheating logo

Reply from Rgmheating

Thank you, Kevin! It was a pleasure working with you

Rated 5 out of 5 stars

Excellent service

Excellent service. The two engineers Hugh and Ben could not have been any more efficient and professional in locating and dealing with a pressure fault in my system followed by a complete and thorough boiler service. I would highly recommend.

April 23, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Isobel!

Rated 5 out of 5 stars

Underfloor Insulation

RGM Heating installed underfloor insulation and additional attic insulation in our house. All work was completed to a high standard in one day by Ian, David and Liam. Everything went as planned and we feel that the house is warmer than before. Highly recommend.

April 3, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you Duncan!

Rated 5 out of 5 stars

Radiator upgrades

Excellent service. Operative Bryan arrived promptly, conducted the required work in an expedient manner. Was pleasant, helpful and quality of work conducted to a high professional quality. Respectful of property and cleaned up well afterwards. Price for work undertaken very reasonable for this company.

April 9, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Roger! It was a pleasure working with you

Advertisement
Rated 5 out of 5 stars

RGM Heating. Excellent Company.

We would highly recommend this company. Brian ,Reece & Ben replaced our whole heating system last week. Absolutely delighted with the result. professional service from start to finish. All polite , respectful young men . We moved out for two nights and came back to a lovely warm home and no mess. They even put our carpets back down. Explained in detail how the system worked. We also had loft insulation installed by Graham on the last day. First class job and another lovely young man. All the work done has made such a difference to our home. Many many thanks to each and every one of you. Sheila

March 25, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Sheila!

Rated 5 out of 5 stars

Fantastic team - couldn’t be happier

I recently had a new gas central heating installed and very pleased with the service provided, communication was clear and consistent. The team of Kyle and Grant worked quickly and efficiently leaving everything clean and tidy. I would happily recommend them to others

February 19, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Jenifer!

Advertisement
Rated 5 out of 5 stars

Highly Recommend

Had full lagging and boarding put in loft this week,Steven and Graham(apologies if names spelt incorrectly),were top rate,respected property,polite,explained everything all along the way,and worked really hard.Job has made such a difference to the warmth in our home.Carried out with no bother.
Thank you very much,would highly recommend.

February 17, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Nita!

Rated 5 out of 5 stars

Splendid

The men who came to do the work were efficient and respectful. They kept me informed as to what was going on and explained what they had done. Everything went according to plan.

February 16, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Rosanna!

Rated 5 out of 5 stars

Highly recommend

David and Graham have just finished our underfloor insulation. They were extremely hardworking and helpful! They showed us photos of our sub flooring before they started the job, and photos when the job was completed. We’re delighted with the service provided by the company and would highly recommend.

February 13, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Alex!

Advertisement
Rated 5 out of 5 stars

RGM Above and Beyond

RGM installed a new boiler for us and a Hive system. No matter what I tried I couldn't get the system working properly. One email to RGM and the next day an engineer turned up and in no time got us up and running.

February 6, 2026
Rgmheating logo

Reply from Rgmheating

Thank you, Robin!

Rated 5 out of 5 stars

Excellent job by Kev and Dave on my…

Excellent job by Kev and Dave on my house in the attic removing old insulation, dismantling and removing 2 old water tanks and installing 2 layers of new insulation. Very quick and all waste removed also with no mess.

January 30, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you!

Rated 5 out of 5 stars

Underfloor insulation fitted

From initial contact to actually getting the work done, has been an easy process as everyone I've contacted has been friendly, helpful and efficient. Kev & Dave got the work completed quickly and with minimum disruption. Everything was left clean & tidy when they finished.
I would definitely recommend them.

January 29, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you!

Rated 5 out of 5 stars

RGM have been fantastic from first…

RGM have been fantastic from first contact.
The radiators and boiler installation was done in a day. When they left you wouldn't know they had been,
very tidy! Everything works as it should and has made a massive difference in the temperature in the house.
I can recommend using RGMheating

January 26, 2026
Unprompted review
Rgmheating logo

Reply from Rgmheating

Thank you, Brian!

Advertisement
Rated 5 out of 5 stars

The guys were brilliant very clean and…

The guys were brilliant very clean and tidy. Everything was so smooth from the first call from the office right through to the inspection once the job was complete. Brian and the team that done the install were very helpful and knowledgeable. Everything was put back the way the guys found it. Thanks again for a great job guys you are all very happy and helpful nothing was a problem would highly recommend to anyone.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great company 👍

We had a full heating system replaced. We are really delighted with the new system. The engineers were efficient, professional, knowledgeable, quick and they even cleaned up after the job had finished. They took time to explain how the new heating system worked and nothing seemed too much bother for them.

The communication was excellent too, and all appointments were kept.

We would thoroughly recommend RGM Heating.

January 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look