The buying process was simple but tracking the package was more difficult. The ‘track package’ link took me to the site in Bulgarian and I was unable to find how to change the language. Using a trans... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything is most of the times perfect, but in some cases, the information about a product is not right, or missing something, or they are used (although they appear as new with label/tag) and the ph... See more
Company replied
Great prices and clothes but you have a serious problem with extremely low sales commissions. I will no longer sell on your platform!
Company replied
My review is four stars because of the expensive delivery. So sending back unfitted thing, which has the price lesser than delivery expenses, is not worth. Although even searching isn't without probl... See more
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Shoe Store
- Used Clothing Store
- Women's Clothing Store
Written by the company
At Remix, you can easily shop and sell clothes, accessories and shoes. Choose from thousands of one-of-a-kind fashion treasures added daily, at great prices. Looking for the latest fashion trends, vintage models, signature collections, or some stylish evergreen classics? We have them all! Find unique items from over 15,000 favorite global brands and upgrade your wardrobe. Shop your fashion finds from Gucci, G-star Raw, Zara, Tommy Hilfiger, Calvin Klein, and many more for up to -90% off of their estimated price as new. Your style, your budget and the planet will love it! Welcome to the good side of fashion! Wear everything you love and love everything you wear.
Contact info
51 "Cherni Vrah" Blvd., 1407, Sofia, Bulgaria
- 003592493220555
- bg@remixshop.com
- remixshop.com
4.0
Great
58K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I am disappointed by the fact that…
I am disappointed by the fact that their sizing chart is quite confusing lately. Most items that have their labels showcased on the images provided have nothing to do with the sizes that Remix "chooses". I felt tricked multiple times already. I am size XS-S in most brands that I rely on, but all I've been receiving lately has been pure M, most of which is much much bigger than I expected it to be. And their return policies are absolutely ridiculous that you don't even want to try to return the piece of clothing...
April 28, 2026
Unprompted review
Reply from Remixshop.com
Hello, Diana,
We are sorry that we did not meet your expectations.
Your opinion is extremely important to us, and we would like to learn more about your experience.
Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.
Thank you for sharing your feedback – it helps us improve!
Best regards,
Mariya
Remix Team
Reply from Remixshop.com
Hello, Vasil,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
There has a hole in the dress I ordered.
April 23, 2026
Reply from Remixshop.com
Hello, Maya,
Thank you for your feedback!
We are sorry that we did not meet your expectations. Maintaining high-quality standards for the items we offer is very important to us, and your feedback is extremely valuable.
We would be happy if you could contact us at bg@remixshop.com /02 4932555, so we can assist you.
Best regards,
Mariya
Remix Team
Great value for money!
April 21, 2026
Reply from Remixshop.com
Hello, Vesela,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
Verry good and happy
April 23, 2026
Reply from Remixshop.com
Hello, Iveta,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
Reply from Remixshop.com
Hello, Xrysa Karatzia.,
Thank you! 💚
We are so glad you were satisfied with your order! Your positive feedback motivates us to continue providing the best experience to our customers.
If you have any questions or need help with future orders, we are always here. We look forward to thanking you again!
Thank you very much,
Regards,
Eva
The Remix Team
Reply from Remixshop.com
Dobrý deň,
Ďakujeme Vám! 💚
Sme veľmi radi, že ste s objednávkou spokojní! Vaša pozitívna spätná väzba nás motivuje, aby sme našim zákazníkom aj naďalej ponúkali tie najlepšie skúsenosti.
Ak máte akékoľvek otázky alebo potrebujete pomoc s budúcimi objednávkami, sme tu vždy. Budeme radi, ak Vás opäť potešíme!
Srdečná vďaka,
S pozdravom
Tím Remixu
I WOULD NOT RECOMMEND
I WOULD NOT RECOMMEND! Using Remix was ok and good in the past, but now most used products are more expensive than buying brand new items online. Their discount codes work only for narrow range of products of little or no value. Selling on it also a pain, I emailed their customer service few times with no response for weeks so far. I would avoid from now on...Their greed is on them...
April 17, 2026
Reply from Remixshop.com
Hello, Mark,
We are sorry that we did not meet your expectations.
Your opinion is extremely important to us, and we would like to learn more about your experience.
Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.
Thank you for sharing your feedback – it helps us improve!
Best regards,
Mariya
Remix Team
You have shown seriousness
You have shown seriousness, promptness and understanding!
You are the Best!
April 22, 2026
Reply from Remixshop.com
Hello,
Thank you! 💚
We are delighted that you are happy with your order! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Adrian Mitarca
Remix Team
Reply from Remixshop.com
Hello,
Thank you! 💚
We are delighted that you are happy with your order! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Adrian Mitarca
Remix Team
Very Poor Customer Experience
We had a really frustrating experience with this company. One of the biggest issues is that they do NOT allow the standard “review before payment” option with the courier. Even when we explicitly called them from the Speedy office and asked for an exception, they refused — flat out. No flexibility, no understanding.
This creates a completely unnecessary risk for the customer, especially when buying clothes, where sizing and fit are critical. Instead of being able to quickly check if the item fits and return it on the spot if it doesn’t, you are forced to accept the package blindly.
And it gets worse.
If the item doesn’t fit and you return it, you then have to wait up to TWO WEEKS to get your money back. So instead of a simple and fair process at the courier office, your money is tied up for weeks — all because they don’t offer a basic option that many other online stores provide.
Overall, this approach feels very customer-unfriendly and outdated. It adds friction, risk, and unnecessary delays to what should be a simple purchase process.
Would not recommend unless you are 100% sure about the size and willing to deal with slow refunds.
November 5, 2025
Reply from Remixshop.com
Hello,
We are sorry that we did not meet your expectations.
Your opinion is extremely important to us, and we would like to learn more about your experience.
Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.
Thank you for sharing your feedback – it helps us improve!
Best regards,
Mariya
Remix Team
great quality and price
April 22, 2026
Reply from Remixshop.com
Hello,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
The dress I've ordered was exactly as…
The dress I've ordered was exactly as described. I like it very much.
April 21, 2026
Everything is most of the times…
Everything is most of the times perfect, but in some cases, the information about a product is not right, or missing something, or they are used (although they appear as new with label/tag) and the photos are not always helpful. I understand that we are talking about a huge amount of products, but they are not for free and not always very cheap.
April 22, 2026
Reply from Remixshop.com
Hello, GZ.,
Thank you! 💚
We are so glad you were satisfied with your order! Your positive feedback motivates us to continue providing the best experience to our customers.
If you have any questions or need help with future orders, we are always here. We look forward to thanking you again!
Thank you very much,
Regards,
Eva
The Remix Team
The clothes I purchased were great💛
April 22, 2026
Reply from Remixshop.com
Hello, Michaela,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
Fantastic products at an unbelievable…
Fantastic products at an unbelievable price. Very detailed information as to the condition of the item. Very honest description of items and good quality photos. Postage was super fast. This is my third order and definitely will not be my last!!
April 22, 2026
Reply from Remixshop.com
Hello,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
Reply from Remixshop.com
Hello, Kalina,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
Why should I pay retour
Why should I pay retour? It wasn t my fault ,the size not coresspond.
April 22, 2026
Reply from Remixshop.com
Bună ziua,
Vă mulțumim pentru feedback!
Ne pare rău că nu v-am îndeplinit așteptările. Este important pentru noi să menținem calitatea înaltă a articolelor pe care le oferim și, prin urmare, feedback-ul dvs este extrem de valoros pentru noi.
Ne-am bucura să ne contactați pe mail: ro@remixshop.com sau telefon 031 6300 642 , astfel încât să vă putem ajuta.
Cu respect,
Tatiana
Echipa Remix
poor measurements
April 21, 2026
Reply from Remixshop.com
Hello,
Thank you for your feedback!
We are sorry that the size of the ordered item was not suitable. We understand how important it is to receive perfectly fitting items and completely understand the inconvenience.
If you have not yet returned the item, please contact us at 031 6300 642 or ro@remixshop.com, so we can assist you.
We appreciate you sharing your opinion – it helps us improve! We hope your next order will be completely satisfying.
Best regards,
Adrian Mitarca
Remix Team
Reply from Remixshop.com
Hello, Silvina,
Thank you! 💚
We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.
If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!
Heartfelt thanks,
Best regards,
Mariya
Remix Team
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