Purprints Reviews 18

TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

18 reviews

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Rated 1 out of 5 stars

Not what expected

It's definitely not what I expected. Poor quality, poor colors, no frame ... completely disappointed.

January 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Same issues as others

Same issues as others. Purchased the so called canvas, received a print. Frame, at £40 is a joke. Have been trying to return with no luck. Will try and get money back via my card now. My advice would be avoid and seek elsewhere.

April 15, 2022
Unprompted review
Rated 1 out of 5 stars

An absolute scam

An absolute scam. Cancelled my order within 48hrs twice and yet they still decided to post it and now wont issue a refund. SCAMMERS!! Do not buy from this site!!

March 29, 2022
Unprompted review
Rated 1 out of 5 stars

This is not a reputable company

This is not a reputable company. I did not get what I ordered. I ordered a 28" x 56" frame. Instead I received two smaller frames. When I ask for a refund I was told to return the order to china. I will cost almost twice as much as I paid originally to sent back. Im out $69.00 and have two junk frames.

March 24, 2022
Unprompted review
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Rated 1 out of 5 stars

Awful frame !

Poster almots OK,
but 49 pounds for a "DIY" frame is litterally a theft !
5 persons to just understand how the frame works, no nails, only double faced tape which is absolutely not efficient at all ! Poster just cut to fit the frame, not 1 cm more, we have to be 4 hands to try to hold the canvas over the frame, and once again, double faced tape is not a relevant solution to maintain the whole structure !!!!

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

They got me too!

They got me too! Thought I was receiving a "canvas" and instead received a poster. Deception at it's finest. If you're reading this, shop elsewhere.

March 1, 2022
Unprompted review
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Rated 1 out of 5 stars

Not honest in there advertising

Not honest in there advertising. There return policy is not consistent if you read one place its different than another. I tried to cancel 10min after I purchased learning its not framed. They don't return emails in a timely fashion and only responded to 2 out of 5 and its been almost a month since I ordered still don't have it. I was told I would get a refund but then told later its to late already shipped when I contacted them way before. This is not a good company stay clear. The good reviews have to be from there own people or paid surveyors. :(

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

I received my print today

I received my print today , I ordered it 3 weeks ago , so delivery was good . I am delighted with it , I got unframed because it was from overseas . I can’t wait to see it on the wall . The price was very good , I looked in uk first and for a similar one , it would have cost me 3 times as much . So Thank you very much . One very happy customer

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

I received my 3 prints within the month…

I received my 3 prints within the month I’d ordered them. They are Beautiful!! I did realize I had the option of framing them; I chose otherwise though wish I would have. I am going to now. I’m Very happy with canvas prints I received. And the price very reasonable! Thank you, PurPrints for these Beautiful Prints!

February 21, 2022
Unprompted review
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Rated 1 out of 5 stars

Awful

Awful. DO NOT BUY!Total scam as in you not get a frame with picture just a rolled up picture. I chased them for 2 months to get my goods and when arrived one of the pics were missing which I never got it. Customer service is awful so I gave up trying to get my refund.

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

worst online purchase I have ever had…

worst online purchase I have ever had the misfortune to have done, complete crap. Pixels are better on an 80s PC screen and frame that requires building my 10 year old could do better - dont dont buy !!!

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

Do Not Buy from here

Do Not Buy from here. They are not selling items as described. Only in competing transaction do you find you have to buy extra items to display print or canvas. Item then didn't arrive and refused a refund as said couriers issue not theirs. Appalling customer service will never use again.

January 5, 2022
Unprompted review
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Rated 1 out of 5 stars

These are NOT canvas pictures

These are NOT canvas pictures. They are prints. Although the listing says unframed they are shown as stretched canvas pictures and constantly referred to as a Canvas. In the UK a canvas means a piece of stretched material over a wooden frame. This is NOT what you get. You get a rolled up print which at the larger sizes would cost hundreds to frame!! This is a con - do not buy from them

December 10, 2021
Unprompted review

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