Pure Skincare Co Reviews 3

TrustScore 3 out of 5

3.2

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Company details

  1. Beauty Supply Store

Written by the company

Welcome to our Skin Care E-commerce website! We are a team of skincare enthusiasts who believe that everyone deserves to have beautiful, healthy skin. We understand that finding the right products for your individual skin concerns can be overwhelming, which is why we've curated a collection of the best and most effective skin care products on the market. Our mission is to provide our customers with a wide range of high-quality, natural, and organic skin care products that are free of harsh chemicals and parabens. We believe that the health of your skin is closely tied to the health of the environment and that's why we are committed to using sustainable and environmentally-friendly packaging. We offer a wide range of products for all skin types and concerns including acne, aging, dryness, and sensitivit, you'll find the perfect product for your unique needs on our website. We pride ourselves on providing excellent customer service and support. If you have any questions or concerns about any of our products, please don't hesitate to contact us. We're here to help you achieve your best skin yet! Thank you for choosing us, we're excited to be a part of your skincare journey!


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

In December 2025 I ordered a knee…

In December 2025 I ordered a knee therapy gadget that costed over a hundred bucks . Instead, I received a red light waist band. Not only the wrong product, but is more than 30 dollars less. I tried to reach out with the instructions given for returns n refunds. No contact . I tried twice in a one week span. Nothing. I’m more than happy to forward the email I sent to the email twice that specifically states on the website for returns and refunds. If they are not being received on the companies’s end that’s another problem n should be looked into my opinion in order to provide a better customer experience. Hopefully that will be considered instead of writing off feedback as misleading.

December 17, 2025
Unprompted review
Pure Skincare Co logo

Reply from Pure Skincare Co

Hello Rosalie, I am sorry you had this experience. We have gone through all our emails and we do not have any emails from you. The only reason we SHIPPED the correct unit to you which you will recieve today the 12th of JAN 2026 is because you left this review instead of calling us or emailing us. 1800-881-5993 we are always here to assist. We would appreciate you changing this negative and misleading review when you recieve the correct product you purchased Today There is proof of Delivery to your mail room for the correct produyct. We did not ask for the original shipped product back, due to our mistake. We made it right and you should acknowledge that

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Rated 3 out of 5 stars

I treat my shoulders with the portable…

I treat my shoulders with the portable deep tissue massager after each and every day. The percussive pulses work wonders on tight muscles. It's comletely legit, took some time for the delivery but worth the wait.

November 21, 2025
Unprompted review
Pure Skincare Co logo

Reply from Pure Skincare Co

Thank you for sharing your experience! We’re so glad the deep tissue massager is giving you real relief — those percussive pulses make such a difference after long days 💆‍♀️💪

We did notice the 3-star rating, and we’d love to understand what could have made this a full 5-star experience for you. Was the delivery delay the main issue, or is there anything else we can improve? Your feedback helps us serve you better 💖

Rated 4 out of 5 stars

This hydrodermabrasion blackhead…

This hydrodermabrasion blackhead remover is a complete gamechanger for my weekly skincare ritual. The suction is surprisingly gentle yet effective at clearing pores. I noticed fewer bumps around my nose after the first use. Cleanup is a breeze, and the design feels sturdy in my hand.

August 4, 2025
Unprompted review
Pure Skincare Co logo

Reply from Pure Skincare Co

That’s great to hear! We’re thrilled the hydrodermabrasion blackhead remover has become part of your weekly ritual — clear pores, smooth skin, and easy cleanup make it such a satisfying tool 💧✨

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