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Proton Drive Reviews 5

TrustScore 3.5 out of 5

3.3

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Company details

About Proton Drive

Written by the company

Proton Drive’s end-to-end encrypted cloud storage ensures no one but you and the people you choose can access your files. Not even Proton.

Brought to you by the makers of Proton Mail.

Contact info

3.3

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
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2-star
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Rated 4 out of 5 stars

Great but still needs improvement

The best one, but still needs improvement, waiting for the API to be finished and some media tools, other than that perfect

May 4, 2026
Unprompted review
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Reply from Proton Drive

Thank you for your positive review and feedback!

Rated 1 out of 5 stars

Promising but not at all good

Promising but not at all good

I wanted to have an European alterative to onedrive, dropbox and more.

After researching my analysis came out with proton drive as the option. I copied from dropbox. It looked fantastic. During moving the files I was even offered by proton to get extra free storage, above the 5GB which are for free. Hallelulja. I did. I moved everything. I was very exited.

Some time after I realized the storage was back to 5GB and I could not sync with my phone ???? And it got much worse when I tried to get the files over on my new computer !!

I tried to write Protons help desk, without a result :/ I contacted proton and got a automated reply from “support+idEE0L19XG2V4(at)protondrive.zendesk.com” basically saying there was no time for replying as you where very busy.

I have now sadly removed my files back to dropbox. Hoping to find an alternative soon.

This for both private and the organisations and companies I am involved with.

Proton replies that 5GB is max, this is not the message I got when so uploaded. How else would I be able to upload more than 5GB?

My review stays the same.

January 6, 2026
Unprompted review
Proton Drive logo

Reply from Proton Drive

All Drive accounts start with 2 GB by default and can get additional 3 GB by completing a few simple actions as indicated in the email you receive when you create your account: https://proton.me/support/more-storage-proton-drive. You cannot get more than 5 GB of storage with a free account.

How exactly did you try to reach out to us? We'll be looking forward to your updated review

Rated 3 out of 5 stars

Great for file storage, Awful for document editing.

Great for file storage. Terrible for documents.
You can not use word documents.

Their own document version is so irritating. By default when you click enter to go the the next line it leaves a big gap. You can hold shift and enter. But I write a lot of addresses. This is just a massive unnecessary inconvenience.

For a company that has pioneered so many areas, I can’t believe they have overlooked something so basic. Yet so irritating I’ve moved over to using standard notes solely for this reason.

And when it comes to Proton Pass. Don’t get me started on that. One of the worst features that actually caused me several days of problems to fix and recover lost data was not having an auto save feature when writing notes.

Yes, you can say it’s my responsibility to click save. But when you are busy it is too easy to accidentally click out when finished and forgotten to click save. Almost all apps I’ve used have auto save. It’s almost assumed.

Another really small thing that would likely be so easy to fix is enough to make me want to use Standard Notes to ensure this never happens.

It’s also slower that standard notes to sync across

But it’s a shame because Proton as a whole has so many good features. From VPN, email, file storage, and more. They could have the whole package. But due to a few really minor things make it too annoying to use. Although I do still use it for secure file storage.

But anything where I have to write out text or use documents then I won’t use Proton.

PLEASE PROTON… ADD AN AUTOSAVE FEATURE TO DOCUMENTS EDITING. AND STOP MAKING THAT STUPID BIG GAP BETWEEN LINES THE DEFAULT. OR MAKE IT EASIER TO CHOOSE WHICH FORMAT YOU WANT.

April 5, 2026
Unprompted review
Proton Drive logo

Reply from Proton Drive

Thank you for your review! We've passed your interest in supporting custom spacing between lines along to the team.

Feel free to share your suggestion regarding Proton Pass with us at the dedicated UserVoice page: https://protonmail.uservoice.com/forums/953584-proton-pass. This helps the Pass team better understand what matter most to the community and guides their development priorities.

Rated 5 out of 5 stars

I was searching for European…

I was searching for European alternatives for OneDrive en Google Drive. I tried some, but Proton Drive is for me the best one. It is not perfect, sometimes a bit laggy but maybe it was my phone with a hickup.

January 12, 2026
Unprompted review
Proton Drive logo

Reply from Proton Drive

Thank you for your 5-star review and positive feedback! If you ever need our assistance, feel free to contact us via the in-app 'Report a bug' option.

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