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April 9, 2026
Unprompted review
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Our Professional and Friendly team is strongly committed to provide the best Estate Agency Service
85 Great Portland Street, W1W 7LT, London, United Kingdom
Replied to 45% of negative reviews
Typically replies within 1 month
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The agent stated that they had transferred funds to my account, but the transactions they presented do not appear to have taken place. These same unexplained transactions were then provided to the Property Redress Scheme as part of their request for reinstatement after being removed from the scheme. I am extremely concerned and disappointed by this situation.
Agent claimed he paid me money into my account and showed transactions that never happened. These transactions that never happened were sent to the Property Redress Scheme to re-instate the agent after being expelled. I am shocked
Letting my properties with Proper Ginnies company for 5years . They professional and pleasant letting agents ,responsible, polite and managing properties on high standards, also making sure every tenant get satisfactory and comfort according on property and season requirements.
Would highly recommend to landlords or tenants. Great services.

Reply from PROPER GENIES
Great Services. Letting services very excellent.

Reply from PROPER GENIES
Proper Genies Ltd is no longer legally permitted to trade, and their membership with the Property Redress Scheme has been cancelled. It’s reassuring to see rogue traders being removed from the market after misleading so many customers. I would strongly recommend choosing a reputable British local company with a visible high-street presence instead.”
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