Projectmontessori Reviews 570

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 391 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the toys are well-made, durable, and designed to promote creativity and critical thinking. Many people appreciate the educational value and age-appropriateness of the items, finding them to be engaging and beneficial for children's development. However, some customers also noted issues with delivery services and order fulfillment. There were instances where orders arrived late, sometimes significantly past expected delivery dates, or where tracking information was unreliable. A few people experienced problems with customer service regarding these delivery issues, with some reporting slow responses or difficulties in resolving their concerns.

What people talk about most

Product

Consumers find products to be of good quality and educational. Many reviewers praise the durability and... See more

Quality

Clients share positive opinions on quality, consistently praising the durability and craftsmanship of the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. While some reviewers praise fast... See more

Order

Reviewers mention ambiguous feedback about order. While some customers report positive experiences, such as... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fun toys ordered for Christmas for young grandchildren. I love that these are designed with challenging play without screentime. The games did not arrive by Christmas, however the company alerted me... See more

Company replied

Rated 4 out of 5 stars

The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from... See more

Company replied

Rated 4 out of 5 stars

I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat,... See more

Company replied

Rated 4 out of 5 stars

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but... See more

Company replied


Company details

  1. #19 of 23 best companies in Children's Toys Store

Written by the company

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.


Contact info

4.0

Great

TrustScore 4 out of 5

570 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

One of the eight frames I ordered…

One of the eight frames I ordered arrived damaged. They were very prompt to send out a new frame to replace the damaged one. Very impressed with the service

May 2, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Thank you so much! We're sorry for the initial mishap, but we are glad we could help out quickly. It’s great to hear you had a positive experience with our team—it really makes our day. Enjoy your new frames!

Rated 5 out of 5 stars

Square toy

You guys shipped the toy. My grandson has issues with new items and hasn't touched yet. He was afraid of it for a day or two. It's been sitting on top of a basket and I've noticed he is at least looking at it.

April 27, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Patricia,

Thanks so much for your review and the 5 stars. We really appreciate it!

It’s completely understandable for children to take a little time to get used to new things, especially when they’re unfamiliar at first. It’s actually a really positive sign that he’s now starting to look at it on his own.

We hope that when he feels ready, he enjoys exploring it at his own pace.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The microscope is an awsoe item ,great…

The microscope is an awsoe item ,great quality & durable. The busybook & cube are being very enjoyed & the magnet fishing game is a hit

April 21, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Wendy,

Thank you so much for your lovely feedback! We’re so happy to hear everything is being enjoyed. 😊

Warm regards,
Project Montessori

Rated 5 out of 5 stars

Great Customer Service

I received great service from Amy at Project Montessori! My 2nd order from this company was a pair of kid's binoculars. The case and bag they came with were cute, and the binoculars looked great except I couldn't focus them. She was very responsive and immediately got a replacement sent out. That pair is much better and will make a great gift.

April 10, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Sandy,

Thank you so much for your kind review! We’re really glad to hear the replacement binoculars worked perfectly and that you had a positive experience with our support. It means a lot to us. 💛

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.

Kind regards,
Project Montessori

Advertisement
Rated 4 out of 5 stars

The ordered product was excellent but unrequested add-ons were not

The ordered product was excellent. The potty trainer which your website added and billed was not needed

April 22, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Jef,

Thank you for your feedback—we’re really glad to hear you loved the product! 😊

We’re sorry for any confusion regarding the potty trainer. It may have been added by mistake.

If you’d like to return it or need any assistance, please feel free to reach out to our team at customers@projectmontessori.com, and we’ll be happy to help.

Thanks again for your review!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The process buying was easy .

The process buying was easy .. the tracking I found was good and especially the product came in good condition .. my ten month old granddaughter enjoys the book .. we had to remove a few things because she is a little too young but we will add in the future.. I will definitely look at your products for her learning experiences.

March 27, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Monique,

We truly appreciate you taking the time to share your experience with us!

It’s wonderful to hear that the ordering process was smooth, the tracking met your expectations, and that everything arrived in perfect condition. We love that your granddaughter is already enjoying the book. Adjusting it to her age is a great approach, and it will grow with her beautifully 😊

Thank you for your trust, and we’d be delighted to support her learning journey in the future.

Warm regards,
Project Montessori

Rated 5 out of 5 stars

Rep gave me back a voucher for a…

Rep gave me back a voucher for a defective product.

April 15, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Betty,

Thank you for your 5-star review!

We’re glad our team was able to assist you and resolve the issue with a voucher. If there’s ever anything else we can help with, don’t hesitate to reach out; we’re always here for you.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

I am very happy with the support I…

I am very happy with the support I received when there was a problem with my order. The replacement was delivered in excellent condition. Thank you so much!

April 16, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Sandra,

Thank you so much for your kind words. We’re really glad we could help resolve the issue and that your replacement arrived in perfect condition.

If you ever need anything else, we’re always here to help!

Kind regards,
Project Montessori

Advertisement
Rated 5 out of 5 stars

Good product

Reasonable price, and I received package fast. My grandson oves the outdoor microscope. Sturdy and easy to use

April 14, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Gloria,

Thank you for your kind review 😊 We’re so glad to hear that your package arrived quickly and that your grandson loves the outdoor microscope!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The toy I ordered was perfect

The toy I ordered was perfect! Great quality and tools!! My Grandson loved it!!

April 15, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Martha,

Thank you so much for your lovely review! 😊 We’re really happy to hear that! Enjoy the playtime together!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Service & Quality

Thank you Amy for your quick response to a shipping hiccup. We LOVE the Animal Magnets (& the wooden Musical Instruments)!

We will certainly pin Project Montessori as our ‘go-to’ for grandchildren learning play things- Service & Quality exceptional!

April 13, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi G'Ma Birdie,

Thank you so much for your wonderful review! 🌟

We’re absolutely delighted to hear that you love the Animal Magnets and the wooden Musical Instruments — and that Amy was able to help quickly with the shipping hiccup. That’s exactly the experience we aim to provide!

It truly means a lot to us that you’ve chosen Project Montessori as your go-to for your grandchildren’s learning and play. 💛

We look forward to being part of many more joyful learning moments!

Warm regards,
Project Montessori

Rated 4 out of 5 stars

I placed an order for four/five toys…


I placed an order for four/five toys and was surprised that they were all shipped separately.

April 11, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Mouna,

Thank you so much for your review and for your order—we really appreciate it!

We understand that receiving multiple packages can be a bit unexpected. Your items were shipped separately to ensure they arrive as quickly and smoothly as possible.

Thanks again for your feedback; it means a lot to us and helps us improve. 😊

Kind regards,
Project Montessori

Advertisement
Rated 5 out of 5 stars

Grandson loves his robot

Grandson loves his robot. He’s an engineer in the making.

April 4, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Tina,

Thank you so much for your wonderful review! 😊

We love hearing that. Sounds like a future engineer in the making! So glad your grandson is enjoying his robot.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

My grandson loved his farm animals and…

My grandson loved his farm animals and barn!

April 8, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi there,

Thank you so much for your lovely review! 😊

We’re so happy to hear your grandson loved his farm animals and barn. This truly means a lot to us!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

I was so surprised when I received a…

I was so surprised when I received a personal response to my email! Very nice to see in today's AI world.

March 27, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Cheryl,

Thank you so much for your kind words! 😊

We truly believe in keeping things personal, so it means a lot to hear this. We're always here if you need anything!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The products are well made

The products are well made and exactly as described. My granddaughter loved her eggs and music collection.

March 30, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Leslie,

Thank you so much for your lovely 5-star review—we truly appreciate it!

We’re so happy to hear that you’re pleased with the quality and that your granddaughter loved the toys. That really means a lot to us.

Thank you again for your support, and we hope to see you again soon!

Kind regards,
Project Montessori

Advertisement
Rated 5 out of 5 stars

Missing part replaced within a week!

Ordered and received a smart load, however it was missing a small bag of parts
I received the board several months ago, but just opened it for grandaughter. I emailed.and within a week they replaced the entire board. Prompt and courteous.

April 3, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Janice,

Thank you so much for your kind review! 😊 We’re glad we could quickly resolve the issue and that your granddaughter can enjoy the board.

We really appreciate your feedback and support!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

My order was stolen from my gate

My order was stolen from my gate (first time this happens) because nobody was home when it was delivered. I wrote to Project Montessori explained what had happened and they resent the order at no cost to me. I appreciate this as this order was my grandnephew's birthday present.

February 4, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Norma,

Thank you so much for your kind words and for taking the time to share your experience! We’re really glad we could help make sure your grandnephew still received his birthday present. 🎁

We truly appreciate your support and hope he loves his gift!

Warm regards,
Project Montessori

Rated 5 out of 5 stars

5* customer service

The essential tools accompanying the hugely-enjoyed truck we had purchased in the UK for our grandson were confiscated when our daughter, returning with him to America, forgot to put them into her hold luggage. Our grandson was heartbroken. Montessori came to the rescue, exceeding our expectations in every way. Their quick, kind and understanding response was out-matched by their solution. They immediately said they would replace the truck in its entirety and, what's more, deliver it, free of charge, to our grandson in Los Angeles. They were as good as their promise. Result: one joyous two-and-a-half-year old, a very impressed mother and and extremely grateful and appreciative grandparents who have made sure Montessori's customer care is reported to everyone they meet!

March 4, 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Belinda,

Wow, thank you so much for sharing this wonderful story! 🌟

We’re so happy we could help and that your grandson is enjoying his truck. It means a lot to hear that our efforts made a difference and brought some joy to your family.

Your kind words really mean a lot to us, and we’re so grateful that you’re sharing your experience with others.

Warm regards,
Project Montessori

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look