The first one seemed like it wasn't working well with weaker than expected streams. I eventually reached out under warranty and it was replaced with e better one. Key test - fill up the tank, turn to... See more
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Review summary
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I like using the device. Instruction for set up and use were clear and concise. It is easy to use, and I do not have any problem with water mess on sink or mirror. More helpful tips relative to use wo... See more
Company replied
So far I’m overall happy with the device. I didn’t give it five stars because I have some serious doubts about the claim that it’s 13x better then flossing - there is not a substantial body of indep... See more
Company replied
Its an awesome product .. cleans the teeth definitely.. the whole family wants to get each of our own moldings for our teeth but they are too pricey..
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Company details
- #107 of 147 best companies in Health and Beauty Shop
- #7 of 8 best companies in Cosmetic Dentist
- #6 of 7 best companies in Dental Supply Store
- #5 of 5 best companies in Dentist
Written by the company
An effective oral care routine is a powerful contributor to long term overall health. Research increasingly shows a strong connection between oral health and various systemic diseases. At Proclaim, we believe technology that delivers personalization and automation can finally make sustaining healthy habits achievable. Proclaim empowers you to reach a higher level of oral health with ease and convenience that fits into your busy everyday life – in just 7 seconds, at home. We’re on a mission to pioneer breakthroughs in personalized, automated, everyday solutions that transform oral care routines. Proclaim pulses 22 oz of water through your mouthpiece in just 7 seconds. Say goodbye to oral care being a chore. STEP ONE A Quick Digital Scan We will match you with a professional scanning partner for a quick and easy 3D digital scan of your mouth. STEP TWO Sit Back And Relax While our expert technicians precisely position up to 60 jets in a mouthpiece designed just for you. STEP THREE Enjoy Proclaim Your proclaim device and mouthpiece are shipped right to your door. Start transforming your oral health and enjoy a beautiful smile.
Contact info
United States
- proclaimhealth.com
4.0
Great
339 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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Reply from Proclaim
Thank you for the amazing review, KP! We're so happy to hear that you're enjoying Proclaim. Our customer care team truly appreciates your kind feedback and support- we're always happy to help!
Excellent Product
Excellent packaging, communication and shipping. Love the product. It quickly has become apart of my routine.
November 13, 2024
Reply from Proclaim
Thank you so much for your kind words, Richard! We're thrilled to hear that you're enjoying the product and that it’s become a part of your routine. We truly appreciate your support!
This company is a fraud!!
This company is a fraud!!! Do not order from them. It has been six months and I have not received a device or my money back!
August 1, 2024
Unprompted review
Reply from Proclaim
Anne, thank you for your review. We sincerely apologize for any confusion or miscommunication regarding your order.
To clarify, the Proclaim Custom-Jet Oral Health System is shipped once we receive your intraoral scans from one of our scanning partners and your custom mouthpiece has been produced. Our Customer Care Team reached out to assist in connecting you with a scanning partner, but we were unable to make the necessary connection over the past few months.
At the time of your order, we had several active scanning partners near your shipping address. We apologize if you did not receive our email this morning notifying you of your order’s cancellation and full refund.
We truly appreciate your understanding, and if you have any further questions or need assistance, please don’t hesitate to reach out.
Reply from Proclaim
Dana, thank you for your review! We're so happy to hear that you’re loving how easy Proclaim is to use. There’s nothing better than that fresh, just-cleaned feeling!
Just received my mouthpiece and this…
Just received my mouthpiece and this thing has been pretty amazing overall. Love how quick it works
November 20, 2024
Reply from Proclaim
Thank you for your review, Daniel! We're so happy to hear that your initial Proclaim experience has been great and we can't wait to hear how it has been benefiting your oral health care routine!
Fresh breath and mouthfeel
My partner and I got proclaim and were more than satisfied. I was always a bit uneven with my flossing, but seven seconds I can manage! It is also great for freshening up my mouth anytime, like after coffee or Korean food…
November 6, 2024
Reply from Proclaim
Evan, we're thrilled to hear that Proclaim is providing you and your partner with refreshed, sparkling smiles!
Great product delivered quickly
November 12, 2024
Reply from Proclaim
We're so glad to hear that getting Proclaim to your doorstep was quick and can't wait to hear how it's benefiting your oral health care routine!
Reply from Proclaim
Thanks for your review, Wayne! Cheers to oral health!
Two weeks into Proclaim
Received my Proclaim unit about 2 weeks ago. The entire process was pretty simple (my dentist did the molds) and the wait time was totally reasonable for something that required custom work.
My thoughts overall:
- Purchase process was super easy
- Product is well made
- Instructions are clear and easy to follow
- The unit is bigger and heavier than expected. So it will take up counter space or you need to store it.
- Easy to use - and fast. I started on level 1 but the second time I used it went right to a 5. The entire thing is done in about 10 seconds. It really takes more time to set it up and clean than to use. (And cleaning is very simple)
- The “Oral Infusion Concentrate” tastes great, is alcohol free, and leaves mouth feeling fresh. Not clear on benefit of having zinc and aloe Vera since it just rinses out. It’s a nice to have for sure but not needed.
- I really expected much stronger jets on level 5. It just feels like someone is squirting water in your mouth (think kitchen sink sprayer); I was expecting more intensity. And I know it’s not a replacement for flossing and yes, they have research that claims “Proclaim has been shown to have superior performance in reducing bleeding, inflammation, and plaque accumulation compared to floss in all regions of the mouth, including hard-to-reach areas like molars” (their language). So if you have sensitive gums or trouble flossing I can totally see the benefit. But again - it’s not meant to replace flossing. And since I don’t have any trouble flossing, it’s just an added step; I haven’t yet observed much change in terms of plaque removal, water pick still works best for that. So I’m struggling to understand exactly what this is meant to do given the cost. For the price point, I do expect more than what it’s currently delivering.
- They publish their research and I appreciate the transparency. To access - goto their FAQs>Usage & Efficacy>How effective is Proclaim>View full clinical study
In summary - super easy purchase process (including custom mold) and a high quality, well made machine. Leaves your mouth feeling really fresh. If you have problems with your gums it’s probably great. If not, then you have to decide whether the added step and monetary investment is worth it. I’m going to continue to use it consistently for the next 5 months to see if there are any overall improvements over time; depending on the result will decide whether or not I keep using it. One last thought - I’ll be disappointed if it doesn’t really change anything, not just because of cost but because of waste. I don’t think one can resell the machine (NOT the mouthpiece obviously!) so that means it would go to a landfill. Unless they have some sort of recycling program like Apple does with their old devices). But going to be optimistic and see what progress can be made in the next few months.
November 25, 2024
Unprompted review
Reply from Proclaim
Jenifer, thank you for your incredibly thoughtful review and we're so glad to hear that the process from start-to-finish was a breeze!
Proclaim does feel different than a traditional water flosser. Our patented jet shape means each jet has a wider spray pattern, which feels different than a plain stream of water. Although it feels different, as you mentioned from our clinical study, Proclaim has been shown to have superior performance in reducing bleeding, inflammation, and plaque accumulation compared to floss in all regions of the mouth, including hard-to-reach areas like molars.
Additionally, some of our customers do enjoy using Proclaim more frequently, including twice in a row. We do recommend that if you do use it more than once per day and experience any discomfort, make sure to adapt your routine accordingly and consult with your dental professional as needed.
We would love to hear any additional feedback you may have once you've consistently used Proclaim and have consulted with your dentist!
My Proclaim experience
I loved meeting Rob. He was instrumental in finding me a local dentist. Dr. Farley was also amazing. My dental visit was easy and the supplies arrived at my home in perfect condition. I absolutely love my Proclaim. I am a dental hygienist and wanted to see how easy it would be for those with hand and related mobility issues to use. It has its limitations for those with weak grips (I currently have a painful tennis elbow), but after getting the hang of it I have found it much easier to use this product than floss.
November 8, 2024
Reply from Proclaim
Elena, thank you for your review! We're thrilled to hear that Rob and Dr. Farley made such a positive impact on your experience, and that you’re enjoying your Proclaim. We appreciate you taking the time to share your insights, especially as a dental hygienist—your feedback on its use for those with hand and mobility challenges is invaluable. We're glad you found it easier to use than floss, despite the challenges with your tennis elbow. If you ever have any further questions or need assistance, don’t hesitate to reach out. Thank you again for your support!
several issues
first, I was very upset to see a $200 discount nationwide less than a month after ordering mine. This should be retroactive. Second, the oral rinse is full of unhealthy chemicals , one even known to be harmful to gums and several banned in Europe. Third, there was still visible plaque after the highest setting-despite a custom mouthpiece. I would never recommend this over a waterpik
October 31, 2024
Reply from Proclaim
We appreciate your review, Sharon, and a member of our Customer Care team will be reaching out to you shortly!
Proclaim is easy to use and it is EFECTIVE…
Proclaim is easy to use and it is effective.
November 20, 2024
Reply from Proclaim
We're so glad to hear that Proclaim has been effective for your oral care routine and is a breeze to use, Luis!
Reply from Proclaim
Orrin, thank you for your review! While we do not offer a larger water reservoir at this time, this size was chosen due to the amount of water needed per treatment. We sincerely appreciate your feedback as we continue to further enhance the Proclaim experience!
Simple to use
Simple to use. I don't like flossing and have suffered from light bleeding form my gums for a long while; after a month of proclaim my gums are a nicer color and no more bleeding. I can really tell the difference.
November 1, 2024
Unprompted review
Reply from Proclaim
Thank you for your review! We're so glad to hear that adding Proclaim to your oral care routine has had such an amazing impact!
Reply from Proclaim
Thank you for your review, Cheryl! Should you ever have questions or run into any trouble- please don't hesitate to reach out to Customer Care. We're always here to help!
Improved communications with providers?
Improved communications with providers?
It was three weeks after the scans that I contacted you and you had not yet received the scans. I believe that fault lies with the provider on this but somehow the ball got dropped and it also reflects on your company.
October 30, 2024
Reply from Proclaim
Thank you for your feedback Tom, and we sincerely apologize for the delay. We understand how important timely communication is, and we regret that this issue occurred. We're working closely with our providers to ensure smoother coordination moving forward. We appreciate your patience as we continue to grow, learn, and refine our processes!
Amazing machine
Amazing machine. Used it all the time and the mouth mold is perfect. Will be ordering a mount piece for my wife as well. My teeth and mouth feel very clean after every use.
October 15, 2024
Reply from Proclaim
Aaron, thank you for your amazing review! We're so happy to hear that your custom mouthpiece is a perfect fit and that Proclaim is leaving your mouth fresh, clean, and feeling plaque-free. We look forward to your wife experiencing the benefits of Proclaim in the near future!
Great customer service, great product!
I love the clean feeling that I get from using my proclaim oral device. When I contacted customer service to find out where I could go to get my teeth scanned, they were super responsive. I had to travel about 2 hours to get to a dentist that could scan my mouth, but that was the only downside. The machine is so high quality, and in 7 seconds my teeth feel like they have just been flossed. I would highly recommend!
October 23, 2024
Reply from Proclaim
Thank you so much for your kind words and for taking the time to share your experience, Nikki! We're thrilled to hear you're enjoying the clean feeling from your Proclaim and that our Customer Care Team was helpful in guiding you to the right place for your scan. We truly appreciate your recommendation, and we're glad the quality of Proclaim has made such a positive impact on your oral care. Thank you again for your feedback!
Printed receipt did not show product…
Printed receipt did not show product that was ordered. Only dollar amount.
October 11, 2024
Reply from Proclaim
Gloria, thank you for leaving us a review and we apologize that the receipt you received from the dental practice did not show the product that was ordered. A member of our Customer Care Team will be reaching out to you shortly to assist!
Not a substitute for flossing!
Seemed to take a long time from purchase to receipt. I was hoping this would be a substitute from flossing (which I hate), but my dentist and Hygienist said, no, must continue to floss. Otherwise, very easy to use and care for.
October 9, 2024
Reply from Proclaim
We sincerely appreciate your review, Adriana!
Since our product is tailored to your anatomy, it requires precise attention to detail. After your scan by a Proclaim Scanning Partner, shipment typically takes about 3-4 weeks.
It's important to consider that both string floss and other interdental tools might still be beneficial for debris removal, especially in specific situations depending on your specific oral anatomy and dental health needs.
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