Worst Cashback rewards site out there. First, they tell you a % cash back you can expect. However, when you finally get the confirmation after you shopped it's not even close to the % they originall... See more
Company replied
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See what reviewers are saying
I do love the price.com when you get Ubers eat it seem you see the points it's been sitting there for 2 years of $36 I couldn't put it where you know the the money that you know I received when I get... See more
Company replied
Used Price.com to buy a $1200 Dyson purifier. Tracked everything through their site and got my cashback within two weeks. Way faster than I expected. Reached out to support just to double check and th... See more
I had trouble getting a large amount of cashback from a single and my first transaction and this company reached out to the vendor to solve the issue. It took a few months, but they regularly sent me... See more
Company details
Written by the company
Price.com, the all-in-one savings platform, offers a free, cross-platform experience for consumers that combines advanced comparison shopping, cash back both online and in-store, coupons, price history, and price alerts to maximize savings in the simplest way possible. The company’s patented, AI-powered matching algorithm enables real-time discovery of new, white-label, used, local, refurbished, and rental products, taking comparison shopping to new heights. Price.com is available as a desktop and mobile website, as well as iOS and Android apps, and browser extensions for Chrome, Firefox, Safari, and Edge.
Contact info
10000 Santa Monica Blvd, 90067, Los Angeles, United States
- support@price.com
- price.com
3.5
Average
124 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
This a scam.
This a scam.
I made a purchase before Christmas and have yet to receive the cash.
They blame the merchant and ask for the transaction #. Don't they have it?
Another way to keep the money for themselves.
April 1, 2025
Unprompted review
Reply from Price.com
We’re sorry to hear about your experience. We never keep customers' cash back. If there’s a delay, it’s usually because the merchant has not yet confirmed the transaction.
To help resolve this issue, please email support@price.com with your transaction ID or purchase details, and our team will follow up directly with the merchant to expedite the release of your Cash Back as soon as possible.
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Good experience
I recently started using this resource during the holidays when I had a lot of shopping to do, and was looking for some easier ways to save on all my purchases. Since then, this has been very helpful and convenient in helping me decide where and when to buy things on my shopping lists.
December 18, 2024
Unprompted review
Very helpful!
Very helpful and kept me updated on the status of everything. Resolution was quick and easy!
February 19, 2025
Unprompted review
Reply from Price.com
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that our team was helpful and kept you well-informed throughout the process. It's our goal to provide quick and easy resolutions, and your feedback confirms we're on the right track. If you ever need assistance again or have any questions, please don't hesitate to reach out.
My company makes lots of purchases from…
My company makes lots of purchases from retail sites. i decided to use Price.com to get cashback on those purchases.
I should have used a different Cashback app. I saved up over $1500 inside this app over the course of 9 months. Then all of a sudden they locked me out of my account.
They told me that my account was violating terms and that my money would not be distributed. 6 months after a lot of back and forth communication and VERY SLOW replies from them i got $400 of my money.
They claim the rest of the money was never actually earned.
Not to mention they have the WORST deposit system. You have jump through hoops to get your money out.
Please save yourself the headache by using another cashback provider
January 28, 2025
Unprompted review
Reply from Price.com
Hi Albert,
We’re sorry for the frustration you’ve experienced. After reviewing your support ticket, we can confirm that your Cash Back was credited to your account on January 28th.
Your account was previously reviewed due to suspicious activity at the request of the retailer. However, as you mentioned, $400 in verified transactions was successfully paid out once the review was complete.
We understand the process took longer than expected, and we apologize for the delays in communication. Our team has been continually improving both response times and payout options to simplify and expedite withdrawals for all users.
If you’d like us to take another look at your account, please reach out to support@price.com
Could not be any easier to use the…
Could not be any easier to use the service. If I have any issue it takes vendors like Uber forever to credit!
January 25, 2025
Unprompted review
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Not reliable... jury is still out on them
Scummy and not reliable. I've never had a problem with other cashback sites, but first time I try price.com and end up getting denied even though I clicked the link, went through to purchase the product, etc.
Edit 1: Bumping the rating up from 1 to 2. I've had some better experience with Price.com recently where it did count some of my purchases. The previous purchase, i basically gave up on. Now I'm just waiting to for my funds to be approved for this recent purchase. Will edit again if I receive the money plus bonuses as advertised.
January 19, 2025
Unprompted review
Reply from Price.com
Thank you for taking the time to share your feedback. We're sorry about the trouble you experienced with your Cash Back. We strive to provide a smooth and reliable service for all our users, and we understand how frustrating it can be when things don’t work as expected.
We want to help resolve this issue. Please email us at support@price.com with your order details. This will allow us to look into your situation and ensure you receive the cash back you earned.
Thank you for giving us the opportunity to make things right. We value your business and hope to restore your trust in our service.
I have yet to be paid a single cent
I have yet to be paid a single cent for my purchases through price.com. The first transaction didn't show up at all. The second showed up, but price.com claims the merchant never reported it. These guys are just getting rich off shopper commissions and not paying me, the actual shopper, anything. Avoid these con artists and shop via one of the established portals that actually pays what they owe.
* Edit: Ignore price.com's bogus response. I reached out to them multiple times before posting this review and they just kept blaming the merchant's. I have had no problems with any transactions from either merchant on 3 other cashback sites. Price.com is a sham.
December 12, 2024
Unprompted review
Reply from Price.com
I’m sorry to hear about your experience. We value our shoppers, and it’s concerning to learn that your transactions haven’t been appropriately credited. We’d like to help get to the bottom of this. Could you please send us your account details and transaction IDs at support@price.com? This will allow us to review the issue with our system and merchant partners as soon as possible.
Thank you for bringing this to our attention. We’re committed to ensuring that our shoppers receive what they’ve earned, and we appreciate your patience while we work to resolve this matter.
The only option to get $ back is to…
The only option to get $ back is to have an US phone number. Price.com used to issue gift card as an option for redemption, not anymore. I don't even know how to cash in my cashback since I don't have an US phone number and my paypal account is not US based either. I don't think it is reasonable to demand people to give away their phone number in order to even get the cashback.
Update:
Now I tried to redeem my cashback into giftcards but then the site failed to load.
November 9, 2024
Unprompted review
Reply from Price.com
We appreciate you sharing your feedback and understand how frustrating it can be when redemption methods don’t align with your needs. We temporarily transitioned away from gift card redemptions, and most of our redemption options require a U.S.-based phone for verification on payouts. We understand this was not ideal for everyone, especially our international users.
We're happy to announce that gift cards are now back and available as an option for redemption, and we would love to have you come back and try it out.
We highly value our users feedback, including yours, and have worked hard on prioritizing the features you all enjoy using. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our support team at support@price.com. We’re here to help and truly appreciate your patience as we work toward more flexible solutions.
Thank you for sharing your experience and for being a part of the Price.com community.
A great app to earn cash back from…
A great app to earn cash back from shopping through this app which features a variety of global stores that will allow you to get a great and fast refund from purchases
November 3, 2024
Unprompted review
Reply from Price.com
Thank you so much for sharing your positive experience! We’re thrilled to hear that you’re enjoying the Cash Back feature and finding our wide selection of global stores helpful. Our team works hard to make sure you can easily earn real savings and get Cash Back on your purchases. If you ever have any questions or need assistance, don’t hesitate to reach out. Happy shopping!
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Even though the response time was long
Even though the response time was long, the issue was fixed
October 19, 2024
Unprompted review
Made lots of purchases that are…
Made lots of purchases that are recorded on their site, but have yet to see a dime. They offer 30% on Temu but they actually pay 0%. As far as I'm concerned, they are nothing but a scam. Don't waste your time.
September 21, 2024
Unprompted review
Reply from Price.com
Hi Linda, we want to ensure that you receive all the Cash Back you’re entitled to. While we partner with thousands of merchants who provide Cash Back, each one has its own terms and conditions. For instance, Temu’s 30% Cash Back offer was reserved for new customers, while existing customers qualified for a 3% rate. These promotions often change based on the merchant’s evolving marketing strategies.
Please reach out to our customer service team at support@price.com. We’ll be happy to review your situation and help resolve any issues with your missing Cash Back.
This is the only time I've ever had any…
This is the only time I've ever had any customer service from a cash back site. They're so good!
August 15, 2024
Unprompted review
Absolute trash
Absolute trash. Follow their instructions to a T. Clear data/cache, don't use apps, even restart on a phone or computer, only trip taken, can never "automatically" detect it.
Cashback is in the a same exact place it was in 2020 it's a joke and I"m done with all the scam sites even rakuten. I'd rather not waste hours on recovering 15-30 dollars on a week hotel stay.
July 19, 2024
Unprompted review
Reply from Price.com
Thank you for your feedback, and we apologize for the frustration you've experienced. We understand how important it is for cashback to be tracked and processed smoothly. We strive to make this process seamless and regret that this wasn’t the case for you.
We’re constantly working on improving our platform, and your input helps us identify areas for improvement. If you're open to it, we’d love to assist you directly with any issues you’ve encountered. Please reach out to our support team at support@price.com, and we’ll do our best to resolve this for you.
We appreciate you trying Price.com and hope we can improve your experience in the future.
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I had an accumulated balance of $4401…
I had an accumulated balance of $4401 in my account. I sent an e-mail 4 times in a week and received no response. I can't log in to my account and they won't tell me why. I think they transferred the money to themselves because it was a large amount. I still have hope for a solution.
June 3, 2024
Unprompted review
Reply from Price.com
The cashback balance in your account was due to hundreds of free trials set up under your account. This initially led to cashback being added to your account in a pending status. Because the trials did not lead to purchases, the merchant canceled the cash back and marked this activity as potentially problematic. If you think this is a mistake and you have made purchases after the free trials, please email us at support@price.com with the necessary proof so the merchant can further view your case and if appropriate, restore your account.
Quick Resolution to Cash Out Issue
The issue with cashing out has been resolved. Customer service response was quick.
May 29, 2024
Unprompted review
Dedicated customer service!
Really came through when I had a question about missing cash back on a $10,000+ purchase. They followed up with me and the vendor with transparent communication and everything came through in the end.
May 9, 2024
Unprompted review
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Persistent and Informative!
Unlike other rebate sites, Price.com persistently went after my rebate and kept me informed regularly on the status. No having to poke or remind them to reinvestigate or find out the status.
May 10, 2024
Unprompted review
Wonderful Cashback Site
Love how easy this platform is to use to earn cash back for shopping at various websites. Price.com customer service team are wonderful and very responsive. Keep up the good work!
April 20, 2024
Unprompted review
Extremely effective and prompt customer support
Extremely effective and prompt customer service. My issue was resolved adequately in a timely manner. Would definitely do business with them again!
March 6, 2024
Unprompted review
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