Prepaid-Host Reviews 337

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

4/7/2023 update: Network issue still needs to be improved, 'cause appearently it's capped at 500 mbps, there're lots of provider provide shared port vps, but their vps could reach 1Gbps network speed.... See more

Company replied

Rated 5 out of 5 stars

I had good experience with them just the anti ddos needs to be improved for tcp ports apart from this the support is excellent . I told them that i wont renew since the vps was offline due to ddos s... See more

Rated 3 out of 5 stars

System performance and the price is actually pretty good but sadly they've a big internet problem and it sometimes just stops working (not that my internet is bad). If you gonna use the OS Ubuntu, the... See more

Rated 5 out of 5 stars

I’ve had a VPS for just over a year now with prepaid host. For the price I’m paying it offers great value and has been reliable. I’ve had to contact support once due to a mistake on my side forgetting... See more

Company replied

Company details

  1. Web Hosting Company
  2. Gaming service Provider

Written by the company

Prepaid-Host bietet erfolgreich seit 2018 als Hosting Provider Server, Webhosting, Domains & Voiceserver für hauptsächlich Privatkunden an. Durch unser Prepaidsystem können Sie unsere Dienstleistungen beliebig skalieren, verlängern oder einfach auslaufen lassen – keine Kündigung und volle Flexibilität.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable and Professional VPS Hosting

Excellent service and reliable hosting. The setup was quick, the VPS performance is great, and everything runs smoothly. The support team is professional and helpful whenever assistance is needed. Overall, a very good experience and I would definitely recommend them to anyone looking for a stable and trustworthy VPS provider.

February 24, 2026
Rated 5 out of 5 stars

I've been with prepaidhost for about a…

I've been with prepaidhost for about a year now, continuously paying over time for their monthly rootservers that they offer. They are genuinely one of the best for your money value offers you can buy on the internet, the quality and speed you get at such a cheap cost is genuinely unbelieveable. Combined with this, the uptime has been absolutely fantastic - only becoming unavailable ONCE throughout an entire year for me which i see as an impressive feat considering most services have downtime or maintenance which can cause instability.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great Budget Hosting

Found the offering on LET, fit the budget.

Was a bit skeptical at first, seemed too good to be true. Pleasantly surprised by the performance, it delivers exactly what I was promised.

Only con i can think of is downtime for a few minutes every now and then (once every month at max)

A budget hosting that feels premium. Must try.

November 9, 2025
Unprompted review
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Rated 5 out of 5 stars

i got their vps

i got their vps , and it performed good , although i switched to a different provider for different needs , but prepaid host def has my respect , mostly because i have recieved no downtimes and the performance has also been good for this price

August 22, 2025
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Rated 5 out of 5 stars

Good Provider just slight anti ddos needs improved.

I had good experience with them just the anti ddos needs to be improved for tcp ports apart from this the support is excellent . I told them that i wont renew since the vps was offline due to ddos still they were kind and wished me luck. I hope to come back soon.

Update: After reply to today ticket i might keep since they said in ticket firewall is monitored and adjusted accordingly .

June 23, 2024
Unprompted review
Rated 1 out of 5 stars

I am sorry to say

I am sorry to say, the worst experience ever.
After first payment and Server request, I had to wait 12 Hours for Admin to link my server and answer my ticket with "Hey everything worked fine, we had no issue in our end."
Then after reintalling the server from beginning, the server is not accessible anymore with SSH from outside, even if I contact them again, will be the same response, they not accepting their problems inside

Server has also terrible Drive speeds.

December 18, 2023
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Reply from Prepaid-Host

Hello,

Thank you for your review. We would be happy to receive more information about your case. We are always open to feedback and would be happy to clarify this.

Best regards
Christopher Sakel

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Rated 5 out of 5 stars

Great experience

I’ve had a VPS for just over a year now with prepaid host. For the price I’m paying it offers great value and has been reliable. I’ve had to contact support once due to a mistake on my side forgetting to apply credit to renew the server, and even for a low priority ticket support were incredibly quick to respond and helped resolve my issues.

November 30, 2023
Unprompted review
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Reply from Prepaid-Host

Hello Matthew,

thank you for your good Rating!

Best regards,
Christopher Sakel

Rated 1 out of 5 stars

u guys suck

u guys suck. no help what so ever. customer service didn't even attempt to help me with my problem. just attitude and links that were dead. i still have money in paysafe there and i will never use it with u. it will just rot away.

October 6, 2023
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Reply from Prepaid-Host

Hello,

you have not complained to us about the server or the service in any time. You are welcome to contact our support team to solve the problem.

Rated 3 out of 5 stars

System performance and the price is ok but...

System performance and the price is actually pretty good but sadly they've a big internet problem and it sometimes just stops working (not that my internet is bad). If you gonna use the OS Ubuntu, the whole root server wont work because of unknown issue. Debian does work though

May 27, 2023
Unprompted review
Rated 1 out of 5 stars

RootServer

Servers are overloaded.
And they dont want to give back my data from the vps, they threated to take legal actions against me.
I told them if they dont give my data back i will write a bad review, because of the experience, there is no blackmail since i do not intend to change the review based on they actions.
They deleted my server in the day in expired, with no way to recover my data.

And i didnt lie about servers being overloaded, just that i didnt want to mention earlier about the incident mostly because i didnt want them to take revenge and delete my account.

I moved to a better host.
Another edit: i collected the proof from discord, where i reported of the i/o issue.

Edit: all clear. Thanks a lot! Then I will probably have to check legally what is possible there. Such a similar case I could already settle with my lawyer. Not only the provider makes "mistakes/problems".
01.05.2023 - 07:13

They try to sue me :/, i saved a screenshot of this intimidation tactic.

Another edit: they closed the vps in the same day i needed to pay it, it was deleted from my menu
they didnt even offer to give my data back -_-
i always buy vps in 1-2 of each month, so i was thinking i had to pay the next day.
but they wanted money on 30.

So, because of overloaded server + thirst for money, they get -1 customer +1 bad review. :)

March 2, 2023
Unprompted review
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Rated 4 out of 5 stars

Overall, nice to have

4/7/2023 update: Network issue still needs to be improved, 'cause appearently it's capped at 500 mbps, there're lots of provider provide shared port vps, but their vps could reach 1Gbps network speed. There is also a problem with server deployment, 3 of 3 servers that I bought were first deployed at 7402P node, I need to ask for transfering everytime, not a good experience. Ceph storage wasn't that great on speed (fio test: 4k|15M, 1M|600-700M.) Price to performance ratio is great, better than my Hosthatch vps, but they had a much better network connectivity (10Gbps) and a much faster disk (fio test: 4k|200+M, 1M|4000+M.)

December 19, 2022
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Reply from Prepaid-Host

Hello, usually any kind of review helps us. In this case, your server was refunded by us as a gesture of goodwill. Unfortunately, you didn't mention any of the above points in support. We would have liked to take a look at the possible problems. I can say that none of our customers have reported any issues with the above points in support. After internal checks, we can't find any problems either.

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