popopieshop.com Reviews 314

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Don’t buy from this company. Fake supplier, bought via PayPal, opened a dispute to regain money £83. Sent items back via Royal Mail with tracking. PayPal closed dispute. Total garbage. . The trackin... See more

Rated 5 out of 5 stars

I love that Popopie Shop offers a variety of styles to suit every taste. Whether your child prefers classic looks or bold prints, there's something for everyone in there collection. It's easy to find... See more

Company replied

Rated 5 out of 5 stars

He enjoy every time she wear them, and I'm so glad I made the decision. With its fun design and comfortable fit, the Boys Brown Halloween Pumpkin Embroidered Round Neck Sweatshirt and Pants Set is a h... See more

Company replied

Rated 1 out of 5 stars

It was a scam! They were advertising carhartt direct clothing and it was terrible. Micro fiber brushed cotton not cotton canvas like traditional carhartt with leatherette trim not leather! They mad... See more

Company details

Written by the company

Popopieshop is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for baby, kids, dads and moms. Thousands of products in different styles are waiting for you!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

314 reviews

5-star
4-star
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1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very courteous and helpful staff.

November 24, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Hello Donna Amber,

Thank you so much for the sweetest feedback on Trustpilot and thank you for sharing your great experience with us. We will use the feedback for our future improvements and to maintain the good service we have.

We are hoping for your next purchase with us.
Have a wonderful day dear!

Rated 1 out of 5 stars

Bad at replying to emails. I have placed an order and contacted…

I have placed an order and contacted them twice through their email as i have not received any tracking details. As yet I have not received any replies and the first email was sent over 2 weeks ago!

November 24, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Hello LP,

We are very sorry for what happen. Please give us a chance to fix this and help you. Kindly provide us our order number and email address where we can talk and fix this with you.

You can reach us here:
Contact Email: service@popopieshop.com
Service Number: +86 18592063362
Messenger: https://www.facebook.com/popopieofficial

We are hoping for you kind cooperation for us to fix this.

Rated 1 out of 5 stars

They don’t reply to emails or phone…

They don’t reply to emails or phone calls. They haven’t shipped my order. Not happy don’t buy here terrible customer service and possibly scammers.

November 17, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Hello Marilyn Prietoo,

Please accept our deepest apology for this. Please let us help you. Kindly message us with your order number and email address for us to assist you properly.

You can reach us here:
Contact Email: service@cotosen.com
Service Number: +852 5347 9176(All Customers, Service in English Only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969

Thank you.

Rated 1 out of 5 stars

bad client service and expensive products

I bought a product and I realized it was very expensive.
Five miutes after I canceled the order, and the result was ORDER CANCELED SUCCESSFULLY.
But the following day the order appears again and now the client service says it can not be canceled.
Tienda supercara y poco fiable. No volveré a comprar nunca más.

October 31, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Hello Ana,

We are really sorry for what you have experience. Please let us help and fix this. Kindly message us with your order number and email address for us to provide a proper assistance. We will do our best to help you dear.

You can contact us here dear:
Contact Email: service@popopieshop.com
Service Number: +86 18592063362
WhatsApp: +86 18592063362
Messenger: https://www.facebook.com/popopieofficial/

Thank you.

Rated 1 out of 5 stars

Site not secure

I placed an order and as I entered my VISA info I was hacked. A charge for the same amount showed from a company I wasn't dealing with on my VISA account. The activity was blocked by VISA. This is not a safe company to deal with.

EDIT: I contacted the company in August and supplied them with all the requested information and haven't heard back. I contacted them again in September to see what had been done to secure their site and received no reasonable response.

August 19, 2022
popopieshop.com logo

Reply from popopieshop.com

Hello Wendy Kearley,

We are very very sorry to hear that dear. Kindly message us with your order number and email address for us to provide a proper assistance dear.

You can reach us here:
Contact Email: service@popopieshop.com
Service Number: +86 18592063362
WhatsApp: +86 18592063362
Messenger: https://www.facebook.com/popopieofficial/

Thank you.

Rated 1 out of 5 stars

There is no way to contact your company…

There is no way to contact your company with any order or payment issues!!! There was no place to enter my 50% promo code so I was charged regular price!! AND, when trying to send them my feedback for help, their captcha ALWAYS told me it was not right!! These guys are scammers in the highest regard!!

October 22, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Hello KIM Delfosse,

Please accept our deepest apology for this. Please let us help you and let's fix this. Kindly message us with your order number and email address for us to assist you properly.

You can contact us here dear:
Contact Email: service@popopieshop.com
Service Number: +86 18592063362
WhatsApp: +86 18592063362
Messenger: https://www.facebook.com/popopieofficial/

Thank you.

Rated 5 out of 5 stars

Best site for online shopping I…

Best site for online shopping I strongly recommend to everyone must buy products

October 22, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear William JOhn
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!

Rated 5 out of 5 stars

I have been ordering from this company…

I have been ordering from this company for 5 years and have never been disappointed. I will continue to order clothes for my 3 grandchildren. Good quality clothing for kids. I do have one problem, toooooooo many emails and pop ups on my computer. Please discontinue any emails as I do not go on my computer every day. If you cannot remove the emails - remove my email from your list. Thank you I will continue to order from you. My grand kids love everything I buy from here.

October 4, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear John adams
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!

Rated 1 out of 5 stars

Buyer Beware!

Really disappointed in this company. I ordered 6 items, received 1 item. Multiple attempts made to contact them to resolve but just blanked.
Cannot even get refund from PayPal as they have evidence they posted something.
Absolute scam shop.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

I was put off by some of the reviews but...

I was put off by some of the reviews and a warning from my daughter about scam websites. I didn't really expect anything to turn up. To my absolute delight the items I ordered arrived within a week and were as described. Quality is OK for the price. I would definitely use this website again. BTW I don't normally leave reviews but wanted to reassure others about this genuine website.

September 21, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear Alison.
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!

Rated 1 out of 5 stars

Thieving ba****ds!!

Thieving ba****ds!!
DO NOT ORDER!!!!

September 9, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible

Rated 1 out of 5 stars

PLEASE HELP! Please respond

Please help I just ordered my daughter’s birthday out fit and I’m a first time buyer on your website. It charged my card but no confirmation has been sent
Please help I’m worried I have been scammed
Tried to email already no response
Tried to use the contact us but the code keep saying invalid
PLEASE HELP!!!

September 6, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible

Rated 1 out of 5 stars

TONS of FAKE Reviews

Please read the reviews! Broken English and incoherently written! Highly doubtful that they are actual reviews from real customers!

September 5, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible

Rated 5 out of 5 stars

Very happy with my purchases for my grandson

I took the chance and ordered despite the negative comments, fortunately there were more good reviews. I am delighted with the service and they have arrived within two weeks to the UK. Quality of the T-shirts is so much better than the UK. I will definitely be ordering again.

July 13, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear JaneH
Thank you for your purchase and taking the time to write a feedback with Popopieshop on Trustpilot and thank you for sharing your wonderful review!
Customer reviews is important to us and we value your response. All responses will be used to further improve our service.
Thank you for giving us the opportunity to rectify the matter.
We look forward to working together in the future!

Rated 1 out of 5 stars

Poor customer service and poor exchange or return policy

I have bought a few items from here and they arrived on time and quality was good.
The only big problem is there return policy/ exchange which is not straight forward. I emailed them that some of the outfit didn't fit. They asked for the order number which I gave and they never got back to me till now this happened around Christmas. I have cleared out and gave the clothes to charity. Now when I see their advert from them I delete because they failed me.

June 19, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Regret to hear that.Could you please provide your order number to us, and we will check your order as soon as possible.

Rated 5 out of 5 stars

So far, so good!

After I made the purchase for my granddaughter on impulse, I started reading reviews and got nervous, wondering if this site was legit. My order took a month to arrive but it did arrive today and so far I'm very excited to show them to my daughter and granddaughter. I would not recommend this site if you have a deadline to receive your items such as birthday or special occasion. But if you can wait a couple of weeks, I would highly recommend it. Again, they just arrived today so obviously they have not been worn or washed so I cannot vouch for the durability or how well they are able to withstand a little wear and washing, but they look like very good quality. I will definitely be back but I will also be prepared to wait

June 14, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Thank you so much your lovely review,which is a great energy and motivation for us. Please feel free to visit our website and we are always there to serve you.

Rated 1 out of 5 stars

This will be my second review.

This will be my second review.
I have ordered clothes for my baby last December 2021, unfortunately until this time I have not heard anuthing from them.They have charged my Visa alreadyast December.Hello, it is already June..I did not receive my order.
My order number is 36754211206333.
I have already sent an email yesterday, June 13,2022 there is no reply yet.

June 14, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear Rhiez, sorry for the problem and concerns caused. May I know the order number? For privacy protection,please send it to service@popopieshop.com so that we can give your a solution asap.

Rated 1 out of 5 stars

This will be my second review on here…

This will be my second review on here UGH, I have followed advice that I've seen others given and I have still heard nothing??? Not only did I pay good money for the goods...I also paid £14 delivery costs, some feed back would be better than hearing nothing at all (don't you think) the items that I ordered are for my granddaughter she would have loved them, can I have a response, I'm sure there are measures I can take and will. I received this not long after I ordered and nothing since 36754220601130 is on the way!

June 10, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear Paul, we do apologize for the problem mentioned. For privacy protection, we have emailed you by service@popopieshop.com for your order tracking. Sorry for the inconvenice caused.Good day!

Rated 1 out of 5 stars

I have been waiting for my order for…

I have been waiting for my order for the past 6 months now order number 36754211209295 Guys this company is a scam, they not even telling me why my order is not coming. I regret ordering from them.

May 20, 2022
Unprompted review
popopieshop.com logo

Reply from popopieshop.com

Dear customer,
My sincere apology for the bad experience caused to you.
For privacy protection,please check our email to:
For any other concerns, please feel free to contact us via service@popopieshop.com

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