Pocket Option Reviews 16

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Finance Broker

Written by the company

Pocket Option Indonesia is an online broker that provides a platform for trading binary options, forex, cryptocurrencies, shares, commodities.


Contact info

2.2

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I deposited 500 UAH and grew my balance…

I deposited 500 UAH and grew my balance to 13,000 UAH through fair trading. Instead of paying out my legitimate profit, Pocket Option banned my account citing a minor technical discrepancy (clause 2.2) caused by browser autofill. They refuse to allow me to undergo full KYC verification and only offer to refund my initial deposit, essentially stealing my earnings. This is a clear case of a broker avoiding payouts to successful traders. Support ticket #1161403. Stay away from this platform!

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawal repeatedly cancelled

I’m having a very frustrating experience with Pocket Option. Each time I request a withdrawal, it gets cancelled. The platform keeps giving reasons such as detecting a different IP address, even though I’m using my account normally.

My €220 withdrawal was cancelled again, and instead of processing it, they asked me to provide additional verification even though I already completed previous checks. It feels like withdrawals are made unnecessarily difficult, which pushes users to keep trading instead of accessing their own funds.

At this point, I do not feel confident about the platform, and I’m sharing my experience so others are aware.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Very very bad company

Very very bad company. Placing trades from my account which I never Place and taking my money. Please don't trust this platform our company at all. Lies and will steel ur hard working money... this company should be band frm the UK 🇬🇧 not go at all. Want my xxxx money bk.

May 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

the company is a big scam i have been…

the company is a big scam i have been making losses for past years trading with them, i finally learn how to trade now and i made 500$ for the first time in a day after losing over 5000$. the when i made withdraw it was pending for over 3 days and they close my account today saying i cheated and the are refunding me back just my last 50$ deposited i made because i made 450$ using 50$ i advices you stay out of this platform they are scammer

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Payments and withdrawals from the account are fast and diverse and really profitable. I am in the master part of it and I made deposits to many accounts. Take advantage of this opportunity

October 7, 2024
Unprompted review
Advertisement
Show reviews in all languages. (16 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look