Pillow Haven 

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See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 pillows and they both have a heavy chemical smell. Even after airing them out it hasn't gone away. I decided to try and return them, as it clearly states on their website that "if it... See more

Rated 2 out of 5 stars

I've been using the pillow for several months now and it hasn't reduced or eliminated my snoring at all. I'm sure it probably works for some people but not all. It's a nice pillow and comfortable so... See more

Company replied

Rated 5 out of 5 stars

I don't usually write reviews, but this one stood out to me. The feel is a bit different at first since it keeps its shape more than regular pillows. After a few nights, I got used to it and it starte... See more

Company replied

Rated 5 out of 5 stars

I bought one for myself and ended up getting another for a family member as well. The comfort level has been really good, and it feels more supportive than what we were using before. So far, it's been... See more

Company replied

Company details

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Online retailer of high quality sleep-improvement products


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Rated 1 out of 5 stars

Not a hassle free return

I ordered 2 pillows and they both have a heavy chemical smell. Even after airing them out it hasn't gone away.
I decided to try and return them, as it clearly states on their website that "if its not right for you, return it for a full refund, no pressure, no hassle"
Well, its been a hassle.
Its been a week long back and forth with their customer support offering ever escalating offers for credit (starting at 25% we're now at 125%). Every time I say I would prefer a refund, thank you. They send me another credit offer and a reminder that if i send them back I'm on the hook for shipping, however much that costs.
I still am waiting on my no pressure, hassle free return.
Do not recommend ordering from this place.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I don't usually write reviews

I don't usually write reviews, but this one stood out to me. The feel is a bit different at first since it keeps its shape more than regular pillows. After a few nights, I got used to it and it started to feel more comfortable. Overall, it's been a good experience so far.

April 12, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Jasmine,

Thank you for taking the time to share your experience, especially since you don’t usually leave reviews.

We’re glad to hear it became more comfortable after a few nights and that it’s been a positive experience overall.

Warm regards,
Pillow Haven Support Team

Rated 2 out of 5 stars

did not reduce my snoring

I've been using the pillow for several months now and it hasn't reduced or eliminated my snoring at all. I'm sure it probably works for some people but not all. It's a nice pillow and comfortable so I'll continue using it but I think buyer beware it might not work for you

April 11, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Tbash,

Thank you for your honest feedback. We’re glad to hear you find the pillow comfortable, though we’re sorry it hasn’t met your expectations regarding snoring.

As you mentioned, results can vary depending on individual sleep habits and positioning. If you’d like, our support team would be happy to help you get the most out of it.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

I've been using it for about a week now…

I've been using it for about a week now and it feels more comfortable than what I had before. It took a few days to get used to, but overall it's been a good experience and feels supportive through the night.

April 9, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Shari,

Thank you for sharing your experience. We’re really glad to hear it’s been more comfortable and supportive, and that the adjustment period worked out well for you.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

I bought one for myself and ended up…

I bought one for myself and ended up getting another for a family member as well. The comfort level has been really good, and it feels more supportive than what we were using before. So far, it's been a positive experience overall.

April 8, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Charlotte,

Thank you so much for your support. We’re happy to hear both you and your family member are enjoying the comfort and support.

That means a lot to us.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

I've been quite happy with it so far

I've been quite happy with it so far. It feels like a step up from the usual memory foam pillows I've used before. It holds its shape well through the night and stays comfortable.

April 4, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Dylan,

Thank you for your feedback. We’re really glad to hear it feels like a step up and that it holds its shape well throughout the night.

That consistency is exactly what we aim for.

Warm regards,
Pillow Haven Support Team

Rated 4 out of 5 stars

I've been using this for a little while…

I've been using this for a little while now and it feels different from regular pillows. It keeps its shape well during the night, which I didn't expect. Took a couple of days to get used to it, but overall it's been a comfortable change.

April 2, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Geoffrey,

Thank you for sharing your experience. We’re glad to hear it’s been a comfortable change and that it holds its shape well during the night.

You’re right, it can take a few days to get used to, and we appreciate you giving it that time.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

First impression was unsure

First impression was unsure. Second impression was better. Now I don’t even think about it which probably means it’s doing what it should.

March 6, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Leah,

Thank you for your feedback. We’re glad to hear things improved after the first impression and that it’s now working as it should.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

It’s amazing

It’s amazing, it works really well and there are no mistakes if you go for it. Super recommend you all, I had a great experience with them.

April 8, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Itay,

Thank you so much for your kind words. We’re really happy to hear you had such a great experience and that everything is working well for you.

Your recommendation means a lot to us.

Warm regards,
Pillow Haven Support Team

Rated 4 out of 5 stars

I am usually very picky with beddings…

I am usually very picky with beddings especially when it comes to pillows. But with this pillow i ordered, I have been having very good sleep and my neck feels very good, instead of stiff (which usually happens with a lot of pillows). 100% recommended

April 1, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Buckity,

Thank you for sharing your experience. We’re glad to hear you’re sleeping better and that your neck feels more comfortable, especially as someone who’s picky with pillows.

That means a lot to us.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

I have a desk job and neck tightness…

I have a desk job and neck tightness every day. Not a miracle cure but noticeable difference. Less tension when turning my head in the morning.

April 5, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Isla,

Thank you for your feedback. We’re really glad to hear you’re noticing a difference and experiencing less tension in the morning.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

First night felt weird

First night felt weird. Second night better. By the end of the week I realized my headaches in the morning were gone. That’s the main reason I kept it.

March 23, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Grover,

Thank you for sharing your experience. We’re glad to hear things improved after the first nights and that you decided to keep it.

Warm regards,
Pillow Haven Support Team

Rated 4 out of 5 stars

I'm very picky with pillows and usually…

I'm very picky with pillows and usually return them. This one I kept. Supportive but not rock hard. If you like super soft hotel pillows you probably won't love it, but for proper support it's really good.

March 29, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Turner,

Thank you for your honest and detailed feedback. We’re glad to hear you decided to keep it and that the support is working well for you.

You’re absolutely right, it’s designed more for proper support and alignment rather than a soft hotel feel.

Warm regards,
Pillow Haven Support Team

Rated 4 out of 5 stars

What comfortable pillow

What comfortable pillow. I like them

March 20, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Arthur,

Thank you for your kind words. We’re really happy to hear you find the pillow comfortable.

Warm regards,
Pillow Haven Support Team

Rated 5 out of 5 stars

service was good

service was good, everyone was friendly including the delivery driver. Tha package was robust and the item is of good qualietes.

March 29, 2026
Unprompted review
Pillow Haven logo

Reply from Pillow Haven

Hi Jeremy,

Thank you for your kind words. We’re really glad to hear you had a smooth experience and that everything arrived well and in great condition.

Warm regards,
Pillow Haven Support Team

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