I was disappointed with the quality of…
I was disappointed with the quality of my 220 euro shoes. After only 3–4 wears the sole started separating and the shoes already showed unexpected signs of wear.
However the customer service ultimately handled the situation well. They provided store credit for the full purchase price and allowed me to keep the shoes. When I had an issue with the remaining balance, they resolved it on the next business day. I appreciate that the customer service team ultimately found a generous solution to my problem.

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