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PICKOSHIP was established in 2012 Honest, Reliable, and Professional Sourcing and dropshipping agent with our own warehouse based in Shenzhen China
Warehouse 208-210 Bldg 2, Dahuangfeng Ecommerce Park, Shajing Street,Baoan District,Shenzhen City, 518104, Shenzhen, China
3.2
11 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I’m working with pickoship for a few months now and I’m very happy. The communication between my Agents and me is great and quick and the services they provide is awesome.
Reply from PICKOSHIP
Appreciate you taking the time to share this! Great communication is what makes partnerships work. Excited to keep helping you scale.
Pickoship Fulfillment Team
www.pickoship.com
Marc Hai is the biggest scamer in whole china fullfillment service.
He takes my money and blocked me right after it.
Reply from PICKOSHIP
Hi Nevished,
We take these allegations extremely seriously — and we must respond with facts.
This review appears to contain false statements that damage
personal and business reputation.
Never we take client cash and not blocked anyone, if you perssit that pls provide us evidence.
We have:
→ Archived all communication records
→ Documented transaction logs
→ Prepared legal counsel review
If you have a legitimate dispute, contact support@pickoship.com
within 48 hours with specifics. Otherwise, we will pursue
removal through Trustpilot's fraud process and applicable
defamation law.
Best,
Nico @ Pickoship
Head of Customer Experience
I’m sharing my experience with Pickoship to warn other sellers before it’s too late. On paper, their promises sound great: fast shipping, reliable order handling, quality checks. In reality, it’s the exact opposite.
After a brief period where things seemed fine, the problems started piling up fast. Orders sat unprocessed for days, sometimes weeks. Shipping labels were created but never used. Tracking numbers went nowhere or stayed stuck in the same status forever. Every time I reached out, I either got vague excuses or complete silence.
The worst part? Their prepayment system. You have to load funds into your account before they fulfill orders. But if you decide to leave because they failed to deliver, your remaining balance is gone. No refunds, no exceptions – even when they’re clearly at fault.
The result for my business: angry customers, open disputes with payment processors, a ruined reputation, and eventually frozen payment accounts. My store had been running steadily before Pickoship – now it’s gone.
Key reasons to avoid them:
• Severe shipping delays and unprocessed orders
• Fake and useless tracking numbers
• Zero accountability and poor customer support
• Preloaded funds are non-refundable (so if you dont use it - they will keep it)
• Poor product quality despite paid “quality checks”
Pickoship is not a business partner – they are a risk. Putting your fulfillment in their hands is like gambling with your store’s survival.
My verdict: Stay away. There are plenty of legitimate alternatives that won’t sink your business.
UPDATE:
Now he is trying to cover and delete this review.
Imagine how many times he did that already with other reviews.
He can not even handle bad feedback and admit that the has done a very bad service.
Take care guys of this Company!!!
Reply from PICKOSHIP
Hi Robert Hikelter
We appreciate all feedback that helps us improve.
After reviewing our complete order database and shipping logs, we find
no record of your purchase or any interaction matching your description.
Our system logs every inquiry, sample request, and order with timestamps and IP records.
We'd welcome the opportunity to investigate:
📧 Contact support@pickoship.com with your order confirmation
📋 Or reference number from our platform
If you're unable to provide these details, we respectfully request
that you update or remove this review, as it does not reflect a genuine customer experience.
Verified customers can always reach us 24/7 — we're here to help.
Best,
Nico @ Pickoship
Head of Customer Experience
Reply from PICKOSHIP
Hi WardrobeLuxeCom，
Thank you for your feedback — this helps us improve.
You're right that international shipping costs are a significant
a challenge in our industry. Here's what we're actively doing:
✓ Negotiating volume discounts with carriers (locked in 12% savings for Q3, passing to customers)
✓ New "Economy Shipping" tier launching next week for non-urgent
orders
We'd love to earn back your trust. Email support@pickoship.com
with your next order — we'll apply a shipping credit as thanks
for this honest feedback.
Best,
Nico @ Pickoship
Head of Customer Experience
Natalia is a competent agent and has always done her job in the best possible way. I recommend her to you
Reply from PICKOSHIP
Hi Samuele Andreoli
Thank you for this — it means a lot to our team.
"Quick communication" is exactly what we train for. Your Agents
are your direct line, not a ticket queue.
Glad the service is hitting the mark. If you ever need bulk
planning, custom packaging, or EU/US hub access, just ping your
Agent directly.
Here's to scaling together 🚀
Best,
Nico @ Pickoship
Head of Customer Experience
Good communication , good product research , looking forward to doing more business
Reply from PICKOSHIP
Hi Sniper
Thanks for the shout-out — our research team will love hearing this.
"Good communication" shouldn't be rare in this industry, but we
know it is. That's why every brand gets a dedicated Agent, not a
support queue.
Best,
Nico @ Pickoship
Head of Customer Experience
Very kind and nice, natalia is very helpful and got alot of advices from her
Reply from PICKOSHIP
Hi Mohammed Khalil
Natalia will blush — but she'll also be proud.
This is exactly why we don't do "support tickets." Natalia and
our Agent team is embedded in your business, not just
replying to emails.
Advice is free. Execution is what you pay for.
Glad we're delivering both.
Best,
Nico @ Pickoship
Head of Customer Experience
Natalia is prompt, responsive, capable and honest sourcing agent. Overall, great work - highly recommend!
Reply from PICKOSHIP
Hi Liberty
Honest sourcing. Fast execution. Dedicated agent.
That's the Pickoship difference — and Natalia delivers it
daily.
Q4 planning starts now. She's ready.
Best,
Nico @ Pickoship
Head of Customer Experience
I am delighted to share my resoundingly positive experience with this supplier who is an exceptional business partner that has consistently surpassed my expectations.
Their responsiveness is commendable, and their dedication to ensuring that all lines of communication remain open and transparent has fostered a strong sense of trust and reliability.
It gives me great pleasure to emphasize my intention to continue working closely with thi supplier in the future. Their reliability, integrity, and commitment to excellence make them an invaluable asset to any business relationship. I am confident that our continued collaboration will lead to further achievements and mutual success.
Reply from PICKOSHIP
Hi Niels
This level of partnership is why we exist.
Surpassing expectations isn't a goal — it's the baseline
for how we measure our Agents' performance. That you've
felt "trust and reliability" at every touchpoint means
we're doing our job.
Your words about "continued collaboration" and "mutual
success" mirror our own vision. We're not building
transactions. We're building businesses — yours and ours.
Best,
Nico @ Pickoship
Head of Customer Experience
We have been working with our supplier for a very long time, and they have proven to be an indispensable partner for our (Dropshipping) online shops. Collaboration with them is invaluable to us.
Communication with our supplier is outstanding. They are online seemingly all day and respond promptly to our inquiries and needs. What sets them apart is their ability to think ahead and proactively improve processes without us having to explicitly point things out. This proactive approach has significantly optimized our workflows and demonstrates their commitment to our mutual success.
Furthermore, the costs we incur through them are unbeatable. We have not found another supplier who can compete in terms of pricing without compromising on quality.
The speed at which products are shipped is impressive and contributes to keeping our customers satisfied.
Overall, we are thoroughly satisfied with our supplier and cannot imagine working with other individuals. They are a reliable partner who significantly supports our business success, and we greatly value our long-standing collaboration.
Reply from PICKOSHIP
Hi Sascha
Six years. Zero compromises. Infinite value.
Your words: indispensable, invaluable, unbeatable,
impressive, reliable.
Our commitment: same. Always.
To the partnership that defines us both.
Best,
Nico @ Pickoship
Head of Customer Experience
We have been working together since 2 years now and we are completely happy. Over this time we built a lot of trust and friendship too - We have scaled over 8 figures with his help and we truly appreciate the cooperation. If you are looking for a great Agent, this is the one.
Reply from PICKOSHIP
Hi Julien
Two years. Eight figures. One partnership.
Reading this, our entire team feels what you described —
trust, friendship, and the satisfaction of mutual scale.
"Scaled over 8 figures with his help" — this is the
metric that matters. Not orders processed. Not emails
answered. Your business growth, enabled by our operational
backbone.
Your Agent earned this. 24/7 coverage, factory
negotiations, crisis logistics — all invisible until
you need it.
"If you are looking for a great Agent" — we'll add:
looking for an 8-figure scaling partner, this is the
model.
Your trust is our foundation.
Your success is our reference. Here's to the next 8.
Best,
Marc @ Pickoship
CEO
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