PhysicalTherapists.com Reviews 43

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was contacted several times by this company. Originally stating that "there are patients in my area that can't find me." I had thought they were referral source, but then soon found out that they ar... See more

Rated 1 out of 5 stars

Run away! This is an aggressive group trying to get you to join them as they have "a lot of patients in your area looking for PT" and they want to "refer patients to you". They have lied to my front d... See more

Rated 1 out of 5 stars

They told me only big corporation companies used them. I see why now. I had an increase in spam calls that they tracked "near my location." Then the one call they charged me for was a potential patien... See more

Rated 5 out of 5 stars

We have found that the new patients that are directed to us have certainly made it worthwhile. However, the bigger benefit has been that we have been able to listen to phone calls that our front offi... See more

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1.5

Bad

TrustScore 1.5 out of 5

43 reviews

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Rated 3 out of 5 stars

Overall Physical Therapist.com is a good service.

Physical Therapy.com would be more beneficial for us if they calls were filtered. The call pays off if it is for Physical Therapy, however if they are booking a massage, the call is worth more than the message session and it was not worth the call price your company charges. We have also received other phones calls for services we do not offer. We needed to call to have the charge removed which took time away from our work. I think it would be nice to have the calls filtered and charged based on service they are calling for.

November 18, 2013
Unprompted review
Rated 4 out of 5 stars

Good service.

Works well. Only pay for calls that are potential customers. Good tool to help you train your office staff on how to convert shoppers to customers.

November 16, 2013
Unprompted review
Rated 4 out of 5 stars

Love the call review feature but it is costly overall.

The call review feature gives us a tremendous teaching tool for Clinical Directors, administration professionals and Patient care representatives. The team at PT.com has been helpful and dedicated. It is costly overall since a large number of calls are from patients that were referred to Strive but happen to find us from PT.com site.

November 15, 2013
Unprompted review
Rated 5 out of 5 stars

Definitely a great return on our investment. No risk - great results!

We signed on with PhysicalTherapists.com two months ago. Almost every call that has been referred to us by this system has resulted in a new patient. We love knowing that we are not paying for unqualified referrals. We also appreciate the responsiveness when we have had a question or issue with a call that has been charged. We would definitely recommend this service to other PT practices.

November 14, 2013
Unprompted review
Rated 5 out of 5 stars

PhysicalTherapists.com has helped the people who need me find me.

PhysicalTherapists.com has been important to the growth of my company because everyone is trying to do physical therapy these days. I have been able to grow through word of mouth, and PhysicalTherapists.com has allowed the people who want to come to CORE Physical Therapy find my easily.

November 14, 2013
Unprompted review
Rated 4 out of 5 stars

Happy.........so far

PhysicalTherapists.com has helped to increase attention to our business but many of the phone calls that come in are irrelevant or not appropriate to our company. This becomes frustrating when we've tried to make our ad as clear as possible. Nevertheless, we have been happy with the increasing number of phone calls and overall feel that it has helped to increase exposure to our practice.

November 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

When I have received calls from potential patients that were not appropriate due to, for instance, being out of the geographical area I serve, PT.com was willing to deduct the cost of that call from my bill. They were very professional, understanding and timely. You even get to talk to a real live person. It's also very easy to edit your information on their site, again, by easily being able to talk to a representative.

November 13, 2013
Unprompted review
Rated 5 out of 5 stars

Easy to use, immediate results!

I had phone calls within one week of joining PhysicalTherapists.com. I can see the increased traffic to web site and increased patient evaluations since joining PhysicalTherapists.com.

November 13, 2013
Unprompted review
Rated 5 out of 5 stars

Patients are calling us.

We have been using this service for a year now and are totally satisfied. It pays for itself with the new patients we get in after they call.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

a great partner

PT.com has lived up their promise! all the staff are very easy to work with and they have tweaked our account many times without any hesitation. they are a pioneer in their field and we are very pleased with their services.

November 11, 2013
Unprompted review
Rated 5 out of 5 stars

Good leads that result in patient visits

The return on investment, month after month, makes subscribing with Physicaltherapist.com worthwhile. I track calls generated and compare to patient visits and consistently come out ahead.

November 9, 2013
Unprompted review

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