I ordered at 0925 PM in the night yesterday, for morning delivery today. Siddharth not only took the order at such a late time, but also ensured fresh, well made and a beautiful bouquet was delive... See more
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How I impressed my brother? It was the birthday of my brother and I was stuck with professional commitments. As we all know how family and friends are important to us other than work, I ordered a... See more
Company replied
One of my friend suggest me about Phoolwala.com for Flowers & Gift. I have seen the collection and contacted them. They give an opinion me for gifting flowers and gifts on my special day. It was outst... See more
Garbage needs 0*....trustpilot should allow such rating for frauds and cheats. Order set of 4 flower pots from UK to be delivered to Navi Mumbai. The frauds took money, did not deliver anything, and l... See more
Company replied
Company details
Written by the company
Phoolwala.com is India’s leading online florist company, delivering fresh flower bouquets & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala.com India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.
Contact info
Malviya Nagar, 110017, New Delhi, India
- 9873356937
- phoolwala.com@gmail.com
- phoolwala.com
Replied to 18% of negative reviews
Typically takes over 1 month to reply
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expensive plus poor delivery
cancelled order on the day of delivery that too in evening at the end of day leaving person helpless to order somwhere else and no refund of money yet
Strongly recommend it
I sent cake, flowers and chocolates to my friend in India. I ordered it from USA and it was exactly same what I saw in pictures. I am absolutely impressed with their support team, timely delivery and quality of products. I strongly recommend it.
cake was not in good condition,it is ur …
cake was not in good condition,it is ur responsibility to privode cake in good condition,dispointed,i can hive u pic also,i want some solution ,this is bad for your bussiness
Delightful experience!
Their quick service made me feel good. The gifts were absolutely same as they showed on their site. So, again I must order things in future.
Trustworthy flower delivery service
I am pretty happy with Phoolwala's timely delivery & quality of service. I'm rating them high based on comparatively good overall satisfaction over other online florists.
Great service!!
Very nice range of products and delivery as told. Overall satisfied with their product and services. Looking forward to order again.
Great range of products and on time …
Great range of products and on time delivery. Overall satisfied with their service, will definitely order from this website again.
Unapologetic and rude
I order the cake flower and champagne to be delivered, and the day before the delivery they update me they can't deliver, and when i asked them why they are updating me so late look at the unapologetic and rude update from there reps
Welcome to Phoolwala.com, Your Online Flowers Gifts Delivery Partner.
Arpita
Hi, Welcome to Phoolwala! Please let me know if you need any assistance.
You
yes i need help with order 157948
You
its not ok to inform at the last min that you can't make a delivery as per requested gifts
Phoolwala Support Team has joined the chat
Phoolwala Support Team
wine bottle not avaailable
You
i ordered champagne
Phoolwala Support Team
not possible
Phoolwala Support Team
we will refund the amount
You
please do, cancel the order and thank you so much for worst service ever, and dropping a bomb at night for we won't be able to make your delivery
Phoolwala Support Team
ok
You
please don't take commitments you can't handle
Phoolwala Support Team
cancelling and refundin the amount
You
thank you so much.
You
please send me the cancelled invoice

Reply from Phoolwala.com
Awesome service.
I order a birthday cake for my friend. And it's awesome. I was worried but phoolwala service is simply great... product is fresh and on time delivery. Awesome!!!! :)
Thank you so much Phoolwala team
Thank you so much Phoolwala team ! Received the cake & flowers exactly on time that I ordered for my mother's birthday ! Really impressed by your fast service.

Reply from Phoolwala.com
Excellent Customer Service
Excellent Customer Service. I ordered a Chocolate Cuddle from them. The deliver was on perfect date and time and the product condition was also good.
Will surely use their service again.
Thanks PhoolWala
How I impressed my brother?
How I impressed my brother?
It was the birthday of my brother and I was stuck with professional commitments. As we all know how family and friends are important to us other than work, I ordered a bucket of flower and a gift for my brother through phoolwala. To my surprise, the gift not only reached my brother in time, It was also in great condition.
Thank you phoolwala for making my brother's day so special.

Reply from Phoolwala.com
Timely delivery
nice collection, timely delivery !!!! Polite customer service :)

Reply from Phoolwala.com
Awesome service by customer care team …
Awesome service by customer care team ...... Product was so so so Good.... Very fresh flower.......thanks team you made my friend happy... .

Reply from Phoolwala.com
Good florist to deliver flowers in …
Good florist to deliver flowers in lower rates in India, support team is very responsive, recommended.

Reply from Phoolwala.com
Superb Delivery timing with keeping value of emotions
The delivery was perfect,as it was ordered.The flowers were very fresh & beautiful!
Also behaviour of the delivery boy was nice and humble in nature.
I'm happy with their service.
nice collection of gift items
They simply provide nice items, also they provide fast delivery of flowers around the city.
Budget Friendly Gift Options
I prefer phoolwala.com as they have various gift options within every budget range. You can book online flowers for just Rs 399/-, what else do you need?
Exceptional collection and most excellent guidance specified
One of my friend suggest me about Phoolwala.com for Flowers & Gift. I have seen the collection and contacted them. They give an opinion me for gifting flowers and gifts on my special day. It was outstanding service and they made my day really extraordinary. I am very happy to get personalized advice. I ordered a special celebration combo which comprised of bunch of 12 red roses and a black forest cake for my cousin’s birthday and I ought to say that the combo was delivered by them at exact time i.e., 12 am their professionalism, timely delivery and behavior are also very good. I will recommend everyone to use Phoolwala.com for their flower and gift collections. Thank you phoolwala.com
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