Pharmulous Reviews 1,170

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 905 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, friendliness, and helpfulness of the staff, which makes interactions pleasant and reassuring. The ordering process is frequently described as easy and straightforward, with many appreciating the clear communication and thorough consultations provided. Reviewers are particularly impressed with the fast and reliable delivery service, noting that orders arrive on time, are well-packaged, and often include the convenience of choosing a specific delivery day. However, some people mentioned occasional issues with delivery, such as items not being received or delays, and a few reviewers expressed dissatisfaction with customer service communication, citing slow replies or conflicting information. There were also instances where the re-ordering process was described as inefficient, with discrepancies in order details causing delays.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and timely... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing satisfaction with the... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pharmulous are a great online pharmacy, who I go with for my weight loss injections, fairly priced and great communication. Orders always arrive on time and you get notified of every step. I had my ma... See more

Company replied

Rated 5 out of 5 stars

Booked a consultation with Dr Mel after reaching my goal weight. She is so open and friendly and incredibly supportive and helpful with her guidance and advice. I felt very reassured after speaking wi... See more

Company replied

Rated 5 out of 5 stars

Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more

Company replied

Rated 5 out of 5 stars

Very easy to reorder my second pen from Pharmalous, straightforward but thorough consultation, love the fact I can choose day for delivery too makes it so much easier to be around for post man. Love... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Pharmacy
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.

Our commitment to safe, GP-led care

Written by the company

Trusted online healthcare, led by experienced clinicians
Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
Medical care reviewed by experienced UK clinicians
Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
Access treatment without visiting a clinic
Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
Confidential treatment delivered to your door
We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.

Contact info

Promotion box for Pharmulous

Your Trusted Pharmacy

Over 100 Private Treatments

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic for weight loss maintenance prescriptions

I have been in maintenance at the lowest possible dose of my prescription drug for 4 months when I noticed that the treatment was not as effective and some of the problems I have when I am not on the medication were returning. I reached out and asked to increase the dose, documenting the issues I was experiencing. I was worried I would need to do a brand new full examination and intake, or even just pay to discuss my issue with a prescriber, but a prescriber reviewed my request and increased my dosage to the next higher level after just a quick email back and forth. Simple, easy, and didn't cost me extra.

March 17, 2026
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Reply from Pharmulous

Thank you for your detailed and thoughtful feedback. We’re really pleased to hear that your experience with our maintenance service has been smooth and supportive.

It’s great to know that our clinical team was able to review your situation efficiently and adjust your treatment appropriately without unnecessary steps. Providing safe, responsive, and patient-focused care is exactly what we aim for.

We appreciate your support and look forward to continuing to assist you.

Rated 5 out of 5 stars

New customer but easy to order

New customer but easy to order, kept informed, fast delivery. Very happy.

March 10, 2026
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Reply from Pharmulous

Thank you for your kind review. We’re delighted to hear that you found the ordering process easy, were kept well informed, and received your delivery quickly.

We’re very pleased you had a positive first experience and look forward to supporting you again.

Rated 5 out of 5 stars

Have used them for a fair few months

Have used them for a fair few months. Brilliant service.

March 17, 2026
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Reply from Pharmulous

Thank you for your kind review and for using Pharmulous over the past few months. We’re delighted to hear that you’ve had a brilliant experience with our service.

We truly appreciate your continued support and look forward to assisting you again.

Rated 5 out of 5 stars

Great communication and fast delivery

Great communication and fast delivery

March 16, 2026
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Reply from Pharmulous

Thank you for your feedback. We’re pleased to hear that you were happy with our communication and fast delivery.

We appreciate you taking the time to share your experience and look forward to supporting you again.

Rated 5 out of 5 stars

Very professional and quick to respond

Very professional and quick to respond. Delivery is usually super fast, happy with the service recieved and will continue to ordering from here!

January 8, 2026
Unprompted review
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Reply from Pharmulous

Thank you for your kind feedback. We’re delighted to hear that you’ve been happy with our service, communication, and fast delivery.

We truly appreciate your continued support and look forward to assisting you again.

Rated 5 out of 5 stars
Pharmulous logo

Reply from Pharmulous

Thank you for your kind review. We’re delighted to hear that you found our service professional and helpful.

We appreciate you taking the time to share your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

So easy

So easy, informative and helpful xx

March 6, 2026
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Reply from Pharmulous

Thank you for your feedback. We’re delighted to hear that you found the process easy, informative and helpful.

We appreciate you taking the time to share your experience and look forward to supporting you again.

Rated 5 out of 5 stars

New customer

New customer. I sent my details in. Had a hard time sending the video, my initial one was 2 minutes! Lol 😅. Its supposed to be 10-20 seconds. Anyway eventually did it. Had to switch to the desktop site instead of mobile site because it was stuck on the saving assessment loading screen. Once I did that, easy peasy. Was approved within 48hrs and literally next day delivery.

March 13, 2026
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Reply from Pharmulous

Thank you for your detailed feedback and for choosing Pharmulous. We’re glad to hear that, despite the initial hiccups with the video upload and mobile site, you were able to complete the process and found everything straightforward afterwards.

We appreciate you highlighting this, as it helps us improve the experience, and we’re pleased your approval and delivery were quick. We look forward to supporting you again.

Rated 5 out of 5 stars
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Reply from Pharmulous

Thank you for your feedback. We’re pleased to hear that you were happy with both our pricing and the speed of our service.

We appreciate you taking the time to share your experience and look forward to supporting you again.

Rated 5 out of 5 stars

The doctors and pharmacists are very…

The doctors and pharmacists are very helpful and respectful

March 2, 2026
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Reply from Pharmulous

Thank you for your kind review. We’re delighted to hear that you found our doctors and pharmacists helpful and respectful.

We appreciate you taking the time to share your feedback and look forward to supporting you again.

Rated 5 out of 5 stars

Good experience …

Pharmulous are very good with both their service and pricing. Reorder is generally approved either the same day or the next day, then delivery is the day after.

March 12, 2026
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Reply from Pharmulous

Thank you for your kind feedback. We’re pleased to hear that you’ve had a good experience with both our service and pricing.

It’s great to know that the ordering and delivery process has been smooth and efficient for you. We appreciate you taking the time to share your experience and look forward to supporting you again.

Rated 5 out of 5 stars

I’ve used Pharmulous for 18 months and…

I’ve used Pharmulous for 18 months and have always received an excellent service. Fast delivery and good communication.

March 6, 2026
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Reply from Pharmulous

Thank you for your kind review and for being with Pharmulous for the past 18 months. We’re delighted to hear that you’ve consistently received excellent service, along with fast delivery and clear communication.

We truly appreciate your continued support and look forward to assisting you again.

Rated 5 out of 5 stars

Efficient and easy

Efficient and easy

March 11, 2026
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Reply from Pharmulous

Thank you for your feedback. We’re pleased to hear that you found our service efficient and easy to use.

We appreciate you taking the time to share your experience and look forward to assisting you again.

Rated 5 out of 5 stars

Excellent Service!

Switched from a different pharmacy for Mounjaro as they are better priced and provide a really strong maintenance service.

Really prompt review and delivery usually the day after approval. You can also select a preferred future delivery date if more convenient. I have had to contact customer service as I needed to amend a delivery date and they responded very promptly and sorted it all out.

Can’t recommend enough!

March 4, 2026
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Reply from Pharmulous

Thank you for your review. We’re delighted to hear that you’ve had such a positive experience since switching to Pharmulous, particularly with our pricing and maintenance support.

It’s great to know that the ordering process, delivery options, and customer service have all met your expectations. We really appreciate your recommendation and look forward to continuing to support you.

Rated 5 out of 5 stars

Excellent service delivery

Excellent service delivery. Prompt communication

March 11, 2026
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Reply from Pharmulous

Thank you for your kind feedback. We’re pleased to hear that you were happy with our service and prompt communication.

We appreciate you taking the time to share your experience and look forward to assisting you again.

Rated 5 out of 5 stars

Would recommend

Fast service

March 3, 2026
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Reply from Pharmulous

Thank you for your feedback. We’re pleased to hear that you were happy with the speed of our service.

We appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Fab experience!!

Fab experience!!!
The best by far, amazing service.
Quick delivery
Glad I found Pharmulous

March 10, 2026
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Reply from Pharmulous

Thank you for your feedback. We’re delighted to hear that you had such a positive experience and were happy with both our service and quick delivery.

We’re really glad you found Pharmulous and appreciate your support.

Rated 5 out of 5 stars

Easy Online Form

I increased my dosage but had to answer some questions which made sense. All completed online but with the option for video call if required. Loyalty offers seem to come up which is nice in a day and agre where only new customers get the offers. Good service.

March 3, 2026
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Reply from Pharmulous

Thank you for your thoughtful review. We’re pleased to hear that you found the process straightforward and that the additional questions during your dosage increase felt appropriate.

It’s great to know you value the flexibility of online consultations alongside the option for a video call, as well as our loyalty offers. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Very professional and informative

Very professional and informative

March 2, 2026
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Reply from Pharmulous

Thank you for your kind review. We’re pleased to hear that you found our service professional and informative.

We appreciate you taking the time to share your feedback and look forward to supporting you again.

Rated 5 out of 5 stars

The best!

Again and again, great support and far the best pharmacy to work with and get your weight loss supplies. Thank you.

March 9, 2026
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Reply from Pharmulous

Thank you for your wonderful feedback. We’re delighted to hear that you’ve consistently had such a positive experience with our support and service.

We truly appreciate your kind words and your continued trust in Pharmulous.

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