Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s still my first day so the service is still ramping up, so far so good. I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I h... See more
Company replied
Though the technology does not always work immediatly its the only service i know that delivers results. They have great customer service and are always willing to help like the agent called Nicky i... See more
Company replied
The app indeed provides access to private accounts. It has some flaws with the update time, I wish it was more frequent. But overall my experience was good, especially with their support team, Julia M... See more
Company replied
Company details
Written by the company
Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@peekviewer.com
- peekviewer.com
3.5
Average
506 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awful
Awful! I requested a cancellation on my subscription and had an email that they going to charge me £227. Please have my subscription cancelled immediately and I tried email and had no response from you guys
May 7, 2026
Unprompted review
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Reply from Peekviewer
Hallo!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Ihre Meinung ist uns sehr wichtig! Wir freuen uns, dass Sie die Ergebnisse schnell erhalten haben und mit der Anwendung zufrieden waren.
Wir werden Peekviewer kontinuierlich verbessern und die Benutzerfreundlichkeit weiter optimieren.
Viele Grüße,
Ihr Peekviewer-Team
It’s fine
It’s fine, just takes too much time. And I thought I could see what she likes too. The customer support is good, Julia helped me
May 4, 2026
Unprompted review
Reply from Peekviewer
Hi, Kelly!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We understand that the waiting time can be frustrating, and we appreciate your note about expected features — this helps us improve.
We’re also glad to hear that Julia was able to assist you and provide a positive support experience.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
guys be careful from that peek viewer…
guys be careful from that peek viewer cheat
they are 100% scammers in UK.
they first take your money and then just run away
and say you will not get your money back because our policy etc so you will not have a chance to get anything
April 30, 2026
Unprompted review
Reply from Peekviewer
Hello Dolev,
We’re truly sorry to hear about your experience and appreciate you taking the time to share it.
Please know that we’ve reached out to you directly via email to resolve this matter as quickly as possible. If you haven’t received our message, feel free to contact us at support@peekviewer.com with your order details.
We’re committed to making this right and improving your experience with us.
Regards,
Peekviewer Team
THEY SCAMMERS
THEY SCAMMERS
AVOID THEM THEY STEAL YOUR MONEY DONT GIVE ANY SERVICE JUST TRY TO MAKE YOU WAIT 14 DAYS
EVEN BEFORE THEY DONT BRING BACK MONEY
PLEASE DO NOT PAY MONEY THEY CANNOT DO ANYTHING META API IS STRONGER THEY WILL KEEP TAKE MONEY FROM YOU
April 30, 2026
Unprompted review
Reply from Peekviewer
Hello,
We’re truly sorry to hear about your experience and appreciate you sharing your feedback with us.
After reviewing your case, we’ve issued a refund from our side. The amount should appear in your account within a few business days.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are always here to help.
Regards,
Peekviewer Team
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Literally the best app for Instagram…
Literally the best app for Instagram monitoring. I wish they had a plan with unlimited numbers of accounts
May 2, 2026
Unprompted review
Reply from Peekviewer
Hi, Ronnie!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you consider the app one of the best for Instagram monitoring. We also appreciate your suggestion regarding unlimited accounts — we’ll take it into consideration for future improvements.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Very convenient app
Very convenient app. Not gonna lie didn’t expect much from this, but I got access and can see my ex Insta from here, even though she has a private account
May 1, 2026
Unprompted review
Reply from Peekviewer
Hi, Daryl!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the app exceeded your expectations and that you were able to access the content you needed.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Unsolicited refund issued to silence complaints.
subscribed to PEEKVIEWER for its tracking features, which turned out to be completely non-functional. When I reached out for technical support, the team showed zero effort in fixing the problem. Instead, they issued an unsolicited refund without my consent and immediately terminated my service access to close the case.
It is clear they use this "refund and terminate" tactic to silence customers and avoid addressing their system's flaws. To top it off, they pressured me to change my review just because they gave the money back. I didn't pay for a refund; I paid for a working service. They care more about manipulating their rating than providing a reliable product. Utterly unprofessional and dishonest.
UPDATE:
Despite our extensive correspondence over the past few weeks, their support team recently reached out claiming they “couldn't find my order.” This is absolutely mind-blowing. It’s clear there is a massive internal communication breakdown within this company. They are not only technically incompetent but also completely disorganized. It seems they use this internal chaos as yet another excuse to dodge responsibility and avoid fixing my account.
April 27, 2026
Unprompted review
Reply from Peekviewer
Hello Er,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
Peekviewer Team
Very satisfied 😊 got access to the…
Very satisfied 😊 got access to the account relatively fast. But can’t save stories and highlights. Please add this feature
April 25, 2026
Unprompted review
Reply from Peekviewer
Hi, Karim!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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Reply from Peekviewer
Hi, Margaret Njiru!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service is helpful for viewing accounts and meets your needs.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Does what it says
Does what it says. A bit annoying on the waiting side for private accounts. The dev team and support are good.
April 23, 2026
Unprompted review
Reply from Peekviewer
Hi, Yaseen Khan!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service meets your expectations and that you’re satisfied with our support and development team. We also appreciate your note regarding the waiting time for private accounts.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Great when it works but it doesn't seem…
Great when it works but it doesn't seem like it updates properly enough but the customer service is good about responding.
April 22, 2026
Unprompted review
Reply from Peekviewer
Hi, Cc!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that you’re satisfied with our customer service, and we also appreciate your note regarding update consistency — we’ll keep working on improving it.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
The app is amazing
The app is amazing, updates in real-time. Thé dashboard is easy to navigate. Mademoiselle Julie efficient and helpful
April 22, 2026
Unprompted review
Reply from Peekviewer
Hi, Luc!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you’re enjoying the app, the real-time updates, and the easy-to-use dashboard. We’ll also be sure to pass your kind words to Julie — she’ll really appreciate it!
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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Waiting time is the only drawback
Waiting time is the only drawback. Other than that the service works great
April 21, 2026
Unprompted review
Reply from Peekviewer
Hi, Jared!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service works great for you overall, and we appreciate your note about the waiting time.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
they are very great in there work they…
they are very great in there work they just promised what they said only thing u have to wait and let the work done by them.
April 19, 2026
Unprompted review
Reply from Peekviewer
Hi, Hari Narayanan!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service met your expectations and that you found it reliable, even if it requires some waiting.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Service is okay
One thing i liked is highlights access. some tools dont show them but here i could see everything saved there. and vanished stories are also there. i had small issue where nothing updated, thought it stopped working. texted support and they fixed it same day. so yeah service is okay
April 18, 2026
Reply from Peekviewer
Hi, Alice!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable!
We’re glad to hear that you’re enjoying features like highlights access and that our support team was able to resolve your issue quickly.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Hello
Hello, I created an account a while ago using my email address.
I was charged a very different amount than what I selected (I chose a 1-month subscription and was charged for a full year).
Now I don't even have access to my account through the login form because I never received an email with my password.
I want a refund.
April 15, 2026
Unprompted review
Reply from Peekviewer
Hello Alejandro,
Thank you for reaching out. We’ve reviewed your case and processed a refund from our side. You should see the funds reflected in your account within a few business days.
We’re sorry your experience didn’t meet expectations and appreciate your understanding.
Regards,
Peekviewer Team
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Con!
Con!! You cannot view private instagram accounts, please do not give this company your money!!
April 15, 2026
Unprompted review
Reply from Peekviewer
Hello Ann,
We’re truly sorry to hear that your experience with us didn’t meet your expectations.
We’ve issued a refund from our side. You should see the funds reflected in your account within a few business days.
Thank you for giving us the chance to make things right — we genuinely care about our customers and are always here to help.
Kind Regards,
Peekviewer team
Actually legit
No fake promises here. It does what it says. Not instant but real. That’s already better than most tools online. I’ve tried similar services before and they either didn’t work or tried to trick me into extra steps. Here it’s straightforward, just wait and you get access, which builds trust over time.
March 24, 2026
Reply from Peekviewer
Hi, Archie Turner!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that you appreciate the straightforward process and that the service has met your expectations in a reliable way.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
This site actually works
This site actually works. I spent money on loads of other sites that claimed to be able to see private Instagram accounts and none of them worked. Peekviewer is the only site that works. Don't waste your money with anyone else.
April 11, 2026
Unprompted review
Reply from Peekviewer
Hi, Dan Holland!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re very glad to hear that you’ve had a positive experience with the service and that it’s been reliable for you.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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