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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its competitive pricing, often finding the best deals compared to other retailers. The delivery service is frequently highlighted as fast and efficient, with many people impressed by the quick shipping times even for international orders, and appreciate the regular tracking updates. The overall service experience is also highly rated, with many customers reporting smooth transactions and excellent communication. However, some customers expressed dissatisfaction with certain aspects of their product purchases, citing issues such as receiving incorrect firmware versions or products that appeared used or damaged. There were also occasional concerns regarding the ordering process, with some people experiencing delays or confusion about the origin of their shipment.

What people talk about most

Product

Reviewers mention ambiguous feedback about products. Many customers praise the quality, competitive pricing,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Price

Users describe positive interactions with price, frequently highlighting competitive pricing, good value, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, seamless, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with PB Tech has been an extremely good one. The stereo arrived in a faster time than some products from Australia. It was packed well, and I was fully informed of its progress. The u... See more

Rated 5 out of 5 stars

I have been using this site for a long time. I am an "oldtimer". They are reliable and responsive. Things arrive fairly quickly and they are as advertised. Packaging is appropriate and recyclable.... See more

Rated 5 out of 5 stars

I wasn't in any major rush for my order, so the NZ-base didn't bother me. I thought it was fairly quick considering it came from NZ! They simply had a bettger price-point, and no fuss order process. R... See more

Rated 5 out of 5 stars

My experience was similar to others - lower price, fast postage (ahead of schedule expected). Also surprised they were in NZ but fine for me. I have read all the reviews and there do seem to be valid... See more


Company details

  1. Computer Store
  2. Cell Phone Store
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Electronics Store

Information provided by various external sources

PB Tech is one of Australasia’s largest computing and I.T. retailers and offers the best prices on a wide range of technology products


Contact info

4.2

Great

TrustScore 4 out of 5

124 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

First time buyer, pretty good

Found the product I wanted much cheaper than the usual retailers but had never heard of them so wasnt 100% sure about them but a friend who works in IT new about them so decided to try. Theyre NZ based and I ordered from AUS. Pretty quick and cheap shipping, product arrived as described, quite happy and will keep them in mind.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I bought 2 sennheiser headphones from…

I bought 2 sennheiser headphones from PB Tech. I have owned these before. It was positive experience. I am happy to purchase from them again. The headphone arrived well packaged and undamaged. They were as they discribed. They proceed my order quickly. Yes I would recommend PB Tech.

May 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality product

Quality product, great price, delivered on time with comprehensive tracking. No problems at all, can recommend 👍

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Just Easy

It was an easy process, finding my item, ordering it and paying for it was seamless.
Fantastic delivery service too

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Very competitive price and FAST…

Very competitive price and FAST delivery!
Also quick to answer questions, from a human too! Makes for a nice change from AI attempts to solve problems where you often end up on a 'rotating menu' that never gets to an answer. Seemed very organised and professional to deal with.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The team at PB Tech were brilliant

The team at PB Tech were brilliant to deal with, communication was fantastic and the ability to cancel and change my order to the Raspberry Pi 4 2gb made for an exceptional experience. Item arrived packed well and in great time. Thank you

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality monitor arms

Great quality monitor arms that are easy to install and adjust. They’ve improved my posture and freed up desk space, making my workspace much more comfortable and organised. PB website was easy to navigate.
Highly recommended.

April 17, 2026
Unprompted review

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