Initially the service was good. I placed my order and it arrived quickly and in good condition. My complaint would be more about false advertising. I wish I could add photos. I ordered a bike helmet s... See more
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Over the years Oz Backcountry have become a reliable and trusted retailer to me. Warm and friendly is a fitting way to describe the care factor and communication. These traits can be lost with some bu... See more
Company replied
Have been great to deal with, more specifically, Fran has gone above and beyond. I appreciated Fran's attentiveness throughout my dealings, with purchasing, returns and exchanges. Very easy to work... See more
I bought a 100% brand sunglasses from them on Tuesday this week. Pleasantly amazed by the shopping experience and delivery time. Bit of back story - The discounted price was unbelievably low and the... See more
Company details
Written by the company
Epic Adventure Gear. Climb, Hike, Bike, Camp, Swim, Snow, Nutrition, Hydration
Contact info
Level 1, 120 Siganto Drive, 4212, Helensvale, Australia
- 0415309527
- team@ozbackcountry.com.au
- ozbackcountry.com.au
3.3
Average
43 reviews
Hasn’t replied to negative reviews
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SCAMMERS!
SCAMMERS!
Never received and constant stream of drivel about courier not shipping. Reclaimed funds via credit card company
DO NOT USE
November 10, 2023
Unprompted review
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terrible customer service
Legit company, but terrible service and stock management. Took months, stuffed me around, failed to send product i ordered.
September 1, 2023
Unprompted review
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