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Outpost Reviews 76

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Mélodie and Danielle were amazing in helping my daughter with her New York booking. She’s coming to New York for an internship, and they were extremely responsive and clear in answering all her questi... See more

Company replied

Rated 1 out of 5 stars

SCAM. I have not rented from Outpost because my correspondence with the staff has been absolutely unprofessional. They are very pushy about starting the "booking" process without providing a tour of t... See more

Company replied

Rated 5 out of 5 stars

Outpost helped to make my relocation from another state very smooth. My apartment had everything I needed. The room was fully furnished. They even provide a cleaning every month!! And the cherry on a... See more

Company replied

Rated 5 out of 5 stars

Luigi & Ivan are the dream team for maintenance! I had an issue with washing machine, and they showed up the same day to try to fix the problem. Turned out a new part needed to be ordered.. I was expe... See more

Company replied

Company details

  1. Property Management Company
  2. Apartment Rental Agency
  3. Commercial Real Estate Agency
  4. Roommate Referral Service
  5. Student Housing Center

About Outpost

Written by the company

Outpost is a leading coliving company in New York, offering furnished rooms and flexible housing solutions designed to make your move to the city seamless and stress-free. Whether you're a student, intern, professional, or remote worker, Outpost provides a trusted and safe community living experience across Brooklyn, Manhattan, Queens, and Washington, D.C..

Our fully renovated homes come with all utilities included, high-speed Wi-Fi, laundry facilities, and regular cleaning services, so you can focus on what matters most.

Residents also enjoy access to premium amenities:

  • Spacious rooftops
  • Inviting backyards
  • Well-equipped gyms
  • Community events that connect tenants from diverse cultures and backgrounds

At Outpost, community living means more than just sharing a space. It’s about enriching your lifestyle through shared experiences and supportive networks. Our locations in prime New York neighborhoods offer convenient access to public transportation, dining, and entertainment, making it easy to live, work, and play in the city.

Choose Outpost for a flexible, affordable, and hassle-free coliving option in New York. Experience the perfect blend of privacy and community, with professional management ensuring your comfort and safety every step of the way. Discover your next home with Outpost and join a dynamic network of like-minded individuals ready to grow and thrive together.

Explore our coliving spaces


Contact info

3.9

Great

TrustScore 4 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’m very happy with the location

I’m very happy with the location. My room is exceptionally spacious, and the property is close to the subway. Nice shared areas of the house as well, and my roommates so far have been lovely. I would definitely recommend this location to others.

July 30, 2025
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Reply from Outpost

Thank you so much, Carol! We're thrilled to hear you love the spaciousness of your room and appreciate the convenient location near the subway. It's wonderful that you're enjoying the shared areas and have had positive experiences with your roommates. Your recommendation means a lot to us and the community. We're excited to continue supporting your great experience at Outpost!

Rated 5 out of 5 stars

Great customer service

Great customer service. Gabriella was incredibly helpful — she answered all my questions and really took the time to find the right option for me. In the end, I got everything I was looking for in terms of amenities. Super smooth experience overall!

June 12, 2025
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Reply from Outpost

Thank you so much, Keyney, for your kind words! At Outpost Club, we’re committed to making every tenant’s experience smooth and supportive, and it’s wonderful to know we hit the mark with you. Enjoy your new home and the vibrant community here!

Rated 4 out of 5 stars

I'm staying at the Fort Greene…

I'm staying at the Fort Greene location. Great neighborhood - vibrant and convenient. The apartment is basic but clean and fairly spacious. There aren’t many amenities aside from a small gym, but it works well for what I need.

June 1, 2025
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Reply from Outpost

Thank you, Renee, for sharing your thoughts! We’re glad you’re enjoying the vibrant and convenient neighborhood of Fort Greene. Our goal is to provide clean, spacious apartments that feel like home. While the Fort Greene house features a smaller gym, it’s great to hear it meets your needs. We always strive to balance comfort with community, and your feedback helps us grow and improve. Thanks for being part of our community!

Rated 1 out of 5 stars

Terrible management company



Our experience with Outpost has been underwhelming. They set ambitious targets but failed to deliver, missing them by more than half. Beyond performance, the bigger issue is their lack of transparency. The financial reporting is confusing, inaccurate, and difficult to interpret. When we’ve tried to get clarity, their team has been uncooperative and dismissive.

There are better co-living companies out there—ones that communicate openly, provide clear accounting, and follow through on their commitments. We strongly recommend looking elsewhere.

August 21, 2024
Unprompted review
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Reply from Outpost

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with Outpost did not meet expectations. We take concerns like yours seriously, as transparency, communication, and performance are core values we strive to uphold.

Rated 2 out of 5 stars

the bed frame broke the first night I…

the bed frame broke the first night I stayed here
most my whites got stained by the washing machine
the dryer barely worked
there was ac throughout the house however not in my room

June 5, 2025
Unprompted review
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Reply from Outpost

Thank you for the feedback. We came to the room a few times to fix the bed, but you never let us in. Other issues like the AC, washer and dryer were never raised by you. We'd gladly fix them if we were aware.

Rated 1 out of 5 stars

The unit I reserved was unavailable…

The unit I reserved was unavailable upon arrival, and the alternative offered was subpar—dirty, overcrowded, and nothing like the photos.

June 10, 2025
Unprompted review
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Reply from Outpost

We sincerely apologize for the inconvenience you experienced upon arrival. We understand how frustrating it must have been to not receive the exact unit you reserved, and we regret that the alternative accommodation did not meet your expectations.
Our goal is always to provide clean, comfortable, and accurately represented housing, and it's clear in this case that we fell short. We take your concerns seriously and are reviewing this situation internally to ensure that similar issues do not happen in the future.

Rated 4 out of 5 stars

When I first moved to New York

When I first moved to New York, I had a roommate issue and needed to transfer quickly. Outpost stepped in right away. The team was responsive, kept me updated by phone and email, and found me a new room that fit my budget with almost no delay.

Daniella, in particular, was amazing — she checked in daily and made the whole process feel smooth and stress-free.

If you're new to the city and looking for housing with real support, I highly recommend Outpost.

May 28, 2025
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Reply from Outpost

Hi Megan,

Thank you so much for sharing your experience! We're thrilled to hear that Daniella and the Outpost Club team could support you quickly and smoothly during your roommate situation. We know how stressful moving to a new city can be, and it's wonderful to hear we made the process easier for you.

Your recommendation means a lot to us, and we're here anytime you need assistance or support in your New York journey.

Rated 1 out of 5 stars

SCAM

SCAM. I have not rented from Outpost because my correspondence with the staff has been absolutely unprofessional. They are very pushy about starting the "booking" process without providing a tour of the living space or basic details like the breakdown of rent expenses, information about roommates, etc. It honestly feels like a major SCAM. I am not convinced that Outpost is a legit site. RUN!

April 23, 2025
Unprompted review
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Reply from Outpost

Thank you for sharing your feedback — we're genuinely sorry to hear that your experience with our team left you feeling uncomfortable.
Transparency and professionalism are core values at Outpost, and it’s disheartening to hear that we fell short in your interaction. We aim to provide clear information about pricing, roommate details, and unit availability, and we're continuously working to improve our communication and service. Tours are always available per request for most of our properties, and we're always happy to provide thorough details before proceeding with any booking.

Rated 5 out of 5 stars

Fort Greene is such an underrated…

Fort Greene is such an underrated Brooklyn neighborhood. Great music scene and cool shops. It’s like one stop away from downtown brooklyn except the prices are way better. I recommend it to everyone!

March 25, 2025
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Reply from Outpost

Thank you, Hudson! We're thrilled to hear that you love Fort Greene. It truly is a fantastic neighborhood with a unique vibe, and we agree that it offers great prices and plenty of interesting spots. Your recommendations mean a lot to us, and we hope you continue to enjoy your time here!

Rated 1 out of 5 stars

I am renting a room at this address

I am renting a room at this address, I do not recommend it!!!
Because the building is being renovated, every day from 7 am to 6 pm they drill, knock, etc. They are very noisy!
There is no security for the room and apartment!!! All the builders have access to the apartment! People come without notice or even a knock on the door! It's just awful!
For 5 people they provided only one frying pan and one saucepan. Also, the photos on the the Amenities on website are false, this is not this building.

March 3, 2025
Unprompted review
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Reply from Outpost

Thank you for your feedback. We apologize for the inconvenience caused by renovation noise and understand your frustration. We’re addressing concerns around access and security with our contractors to ensure better communication and privacy moving forward.
Regarding the kitchen items and amenities photos, we’re reviewing these to ensure they accurately reflect the property. Your input is valuable, and we’re working to improve.

Rated 4 out of 5 stars

I’m happy with my stay at the Maison…

I’m happy with my stay at the Maison Jefferson in Bed-Stuy. Location is good, a little further of a commute from Manhattan than I would’ve liked but all the necessities are within walking distance.

March 10, 2025
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Reply from Outpost

Thank you, Harmony! We’re glad to hear you’re happy with your stay at Maison Jefferson. Bed-Stuy is a vibrant neighborhood with so much to offer, and it’s great that you found all the necessities within walking distance. We appreciate your feedback about the commute and hope you continue to enjoy the supportive community and comfortable living spaces we provide at Outpost. Thanks for being part of our journey!

Rated 1 out of 5 stars

Don't do it

This is a complete scam. The place you end up with isn't even the place photographed. The staff is a joke. They literally paired somone with service dogs with someone allergic to dogs. Twice. And they never admit to or fix mistakes.

These people shouldn't be allowed to run a business.

March 15, 2025
Unprompted review
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Reply from Outpost

Hi Simone,

Thank you for your review. We are sorry about these issues. We try to keep a high level of our services, and your feedback shows that there is always room for improvement. We will make sure to address the above-mentioned issues.

Best,
The Outpost Club Team

Rated 5 out of 5 stars

I used to pay a ridiculous amount for a…

I used to pay a ridiculous amount for a magnificent closet in Manhattan - of course, my bed touched three walls at once. Then I got the Outpost, and wow, what a glow! Fully equipped, no drama with bills, and real place to spread my legs. In addition, I went to talk to real human conversation (shocking, I know) by talking to my houseplants. Now, I have to enjoy the city and have friends without trying. The best decision ever!

December 14, 2024
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Reply from Outpost

Dear Neon Rogue,

Thank you so much for your glowing review! 🌟 We’re thrilled to hear that your experience with Outpost Club has been a breath of fresh air compared to your previous living situation.

It’s wonderful to know that you’re enjoying the spacious and fully equipped accommodations we provide, along with the community atmosphere that allows for real connections—whether it’s with fellow tenants or even your houseplants!

We’re glad you feel at home and can focus on enjoying the vibrant city of New York. Your satisfaction is our top priority, and we’re here to make your living experience as enjoyable as possible.

If you ever need anything or want to share more about your time with us, feel free to reach out. Welcome to the Outpost family!

Warm regards,
The Outpost Club Team

Rated 5 out of 5 stars

Great option for young professionals

The outpost mixes the best parts of Derm Life and Apartment Living. I have my own place, but also a built -in social circle. Movie nights, Co -workers blanks and networking events make life so attractive here. Once, the heating took some time to recover, but the team kept us updated, and it was not a major issue.

November 17, 2024
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Reply from Outpost

Dear Francis,

Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the unique blend of community and privacy that Outpost offers. It’s great to know that you appreciate the social aspects, like movie nights and networking events, which help create a vibrant community for young professionals.

We also appreciate your understanding regarding the heating issue and are glad to hear that our team kept you updated. Your comfort is important to us, and we strive to provide prompt communication and support.

If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help!

Best regards,
The Outpost Club Team

Rated 3 out of 5 stars

Love my shared balcony—it’s such a rare…

Love my shared balcony—it’s such a rare treat for a NYC apartment! There’s also a rooftop and backyard for those who prioritize outdoor space. Originally wanted to live in Bushwick, but Bedford House had a promotion that was too good to pass up. A few things in the apartment could use an upgrade, but overall, it’s not a bad place.

February 6, 2025
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Reply from Outpost

Hi Adonis,

Thank you for taking the time to share your experience at Bedford House! We're thrilled to hear that you love the shared balcony and appreciate the outdoor spaces like the rooftop and backyard.

We understand that some areas may need upgrades, and we always strive to improve our spaces for our tenants. Your feedback is invaluable in helping us identify areas to enhance the living experience.

If you have any specific suggestions or concerns, please feel free to reach out. We're here to help!

Thanks again for choosing Outpost Club, and we hope you continue to enjoy your time with us!

Best,
The Outpost Club Team

Rated 4 out of 5 stars

I loved living at Outpost Club

I loved living at Outpost Club! The place was clean, well-furnished, and I made some of my best friends there. My only advice? Be proactive about communication. My first roommate snored like a freight train, but once we talked about it, he got a white noise machine and problem solved! Overall, a great experience.

October 3, 2024
Unprompted review
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Reply from Outpost

Thank you for sharing your experience with us, Diana! We're so glad to hear that you loved living at Outpost Club and that you found your home clean and well-furnished.

It's wonderful to know that you made lasting friendships during your time here! We appreciate your advice on proactive communication; it’s key to a harmonious living environment. We're thrilled that you were able to resolve the situation with your roommate and find a solution that worked for both of you.

Thank you for being a part of our community! If you ever need anything in the future, don’t hesitate to reach out.

Warm regards,
The Outpost Club Team

Rated 5 out of 5 stars

The outpost is ideal for distance…

The outpost is ideal for distance workers or digital nomads like me. I just went with my suitcase, and everything was already installed. such a relief! Overall, experience was worth it. Will do it completely again.

December 23, 2024
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Reply from Outpost

Dear Emily,

Thank you so much for your wonderful review! We are thrilled to hear that you found Outpost Club to be the ideal place for distance workers and digital nomads. It’s great to know that our fully furnished spaces made your move-in process smooth and stress-free.

We appreciate your kind words and look forward to welcoming you back whenever you're ready for your next adventure! Safe travels and see you soon!

Best,
The Outpost Club Team

Rated 4 out of 5 stars

Outpost Club’s Maison Linden in Queens…

Outpost Club’s Maison Linden in Queens has been a great choice for my grad studies. The environment is quiet, perfect for studying, and the communal areas have plenty of space for group work. The staff are incredibly helpful, especially when it comes to maintenance. I’ve met some amazing people here during social events, which alleviated my initial homesickness. However, I wish the communal kitchen was cleaned more frequently. Overall, it’s a good balance of socializing and studying.

February 5, 2025
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Reply from Outpost

Thank you, Felipe, for sharing your thoughtful feedback! We’re glad to hear that Maison Linden has provided a quiet environment perfect for your grad studies and that our communal spaces have supported your group work. It’s wonderful that our social events helped ease your homesickness and that our staff have been helpful, especially with maintenance. We appreciate your note about the communal kitchen cleaning frequency and will take this into consideration to enhance the experience for all tenants. Your balance of socializing and studying truly reflects the vibrant, supportive community we strive to create at Outpost. Thanks again for being part of our community!

Rated 5 out of 5 stars

One of my favorite features about…

One of my favorite features about Outpost Club Ridgewood Queens is keyless access to the building and my apartment. It makes getting in and out so much easier. And I don't have to worry about losing my keys. The smart lock is easy to use and added an extra level of security and convenience to my stay.

December 20, 2024
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Reply from Outpost

Hi Madeline,

Thank you for your wonderful review! We're delighted to hear that you love the keyless access feature at Outpost Club Ridgewood. It’s fantastic that the smart lock has made your experience more convenient and secure. We strive to provide our tenants with the best amenities to enhance their stay.

If you have any more feedback or suggestions, we’d love to hear from you. Thank you for being a valued member of our community!

Best wishes,
The Outpost Club Team

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