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Rated 1 out of 5 stars

They delivered to a address not on order, Nil contact been made with multiple attempts via email or phone numbers. Still no seat cover and paid express to garentee delivery. My order is ov... See more

Rated 1 out of 5 stars

Item purchased and received. Box arrived damaged with items easily falling out and obvious paint rubbed off. Contact made via email, phone and FB with no response 10 days later. Claw back through bank... See more

Rated 5 out of 5 stars

recently purchased the hat and a belt from Outbackers and I must say, I'm thoroughly impressed! The craftsmanship and attention to detail in this leather product are truly remarkable.From the moment... See more

Rated 5 out of 5 stars

The product arrived early, it looks awesome and can't wait for the person I'm giving it to to see it. The customer service was great too! My address didn't go through on the order, and the team got in... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Hunting and Fishing Store

Written by the company

Camping, Fishing, Hunting, 4X4 & Outdoor gear for everyday Aussies!


Contact info

3.2

Average

TrustScore 3 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They delivered to a address not on…

They delivered to a address not on order, Nil contact been made with multiple attempts via email or phone numbers.

Still no seat cover and paid express to garentee delivery.

My order is over 2 hrs away from my home so cant just go collect.

Tried to correct in first hr of wrong home, not even the delivery company would pick it back up direct freight express.

Still not resolved no seat cover been resent

July 8, 2025
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Rated 3 out of 5 stars

Sheep skin car seat

I thought it was australian delivery, but it charged extra international tax. I thought it was australian company.. The delivery took a bit long time, about 3-4weeks?
The product was alright.

March 24, 2025
Rated 1 out of 5 stars

Zero customer service *AVOID*

Item purchased and received. Box arrived damaged with items easily falling out and obvious paint rubbed off. Contact made via email, phone and FB with no response 10 days later. Claw back through bank has been lodged at OFT advice.

September 4, 2024
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Rated 4 out of 5 stars

Win-win end result .

The team at outbackers sure are busy folks.
I can say that my query was resolved, in this example I got to keep the sherpa kiker 3/4raincoat & for the most part I recieved an almost in full refund as well.
I can't ask for more than that ,overall outbackers has great quality products, quick dispatch, safe arrival to my p.o box here in Hobart Tasmania.
I can recommend this business as being safe,easy transactions, & will shop here again ,thankyou to the c.e.o who assisted me also ,.
* In relation to the sherpa 3/4 hiker raincoat,I can say that the coat itself is not too bad,however the hood ,definitely needs to be re-done ,as it's very narrow to try & put on & in addition, is way to big & out of proportion, perhaps if you were snowboarding and had z helmet on it may be more fitting, but as a standard alone for the hiker in the wilderness, it's a well.. not an appropriate fit at all .However in the SA.e transactions I got thd sherpa raincoat with hood (black) & credit where it's due ,this garment overall is a keeper & in overall good proportion as a waterproof raincoat .
2.5 stars for the shepa hiker coat ( the hood really let's it down)
5 stars to the outbackers c.e.o who assisted me & ensured a better than win-win final outcome - thankyou.

June 6, 2024
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Rated 5 out of 5 stars

Captain's fishing shirt

The product arrived early, it looks awesome and can't wait for the person I'm giving it to to see it. The customer service was great too! My address didn't go through on the order, and the team got in touch so fast to clarify! Thanks!

November 20, 2023
Rated 5 out of 5 stars

The ease of purchase

The ease of purchase, the quickness of delivery 🚚 I am absolutely beyond excited with my Akubra, it is a perfect fit and it looks absolutely amazing on me. Thank you so much

November 3, 2023
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Rated 5 out of 5 stars

Great customer service

Great customer service, Ryan answered all of my questions in a timely manner. Shipping was quick (3 Days) and I love the Paperpod and Dunny Buddy!

November 3, 2023
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