Openreferral Reviews 

The company stated a lot of things to get me on board. After getting me on board, and stating that I would receive warm transferred calls, I have never received a single warm transferred call. They also stated that I would receive 50+ leads before the end of the year (I purchased 7/1/2026). The amount of leads that I have received, as of 11/11/2026, is 9 leads.

None of the leads that I received have been remotely interested in buying or selling a home. Except for one could that wanted to purchase a home but told me that they only make $36,000 per year. This is ridiculous considering that the company stated that they qualified the leads beforehand and are supposed to be setting up an appointment.

This company doesn't actually care about the money they make from the commission on the sell or purchase of a home. They only care about the upfront fee that they charge.

The only reason I did this in the first place was their "guarantee" that I would have someone under contract within 90 days. After having received hardly any leads, and none that have been remotely qualified, I requested a refund. After requesting a refund from the company, they stated that they would need to send out to a team for review. After about a week of waiting, today I was called by someone new trying to state that they had done more than they had and trying to get me to do the "Warm Transferred Leads" when that's what they were supposed to be this whole time.

I have submitted a fraudulent charge with my bank for the upfront fee they have charged.

Terrible service, didn't do what they said they would, didn't qualify leads, didn't provide warm transferred leads, didn't provide the amount of leads they stated was guaranteed. And worst of all, their guarantee isn't a guarantee at all.

STAY AWAY AND SAVE YOUR MONEY!

Open referral.us is a scam. All the leads I received were really not leads at all. Please do not use this lead service as it is a total waste of money.

OPEN REFERRAL !!
I've had a good experience with Open Referral so far. The team has been responsive, communication has been smooth, and the overall process was pretty straightforward. I like the fact that they focus on exclusive referrals instead of sending the same opportunity to multiple agents. Looking forward to building a long-term relationship with them.

Open Referral works with buyers and sellers. Open Referral provides a service and assists customers with answers to their questions and then provides a connection with qualified agents in the customers area

Openreferral have been consistent with the leads promised. Leads have been screened and are waiting to be helped by the calling realtor agent. I still have leads I am working with that will soon be an active Seller or Buyer, Remember Their timing is important. Openreferral support is always there waiting to help with any questions I may have, any day of the week.

Open Referral has been a great experience so far. Their team is professional, responsive, and helpful throughout the onboarding process. I appreciate their referral network, the opportunity to connect with potential clients, and the support they provide. Overall, a positive experience, and I would recommend Open Referral to real estate agents looking to expand their business and grow their network.

Open referral sorts through many leads and opens up many pipelines of potential buyers/sellers. This saves much time and an onslaught of phone calls. This fact alone makes there fees/splits 100% worth the money for me and should for any realtor. Plus if you’re not happy with the service they’ll refund your money! But I am happy with the service.

10/28/2026 Update - Since posting my original review, Open Referral offered to review my refund request if I would consider updating my rating. More than two weeks later, there has been no resolution—just repeated responses saying, “We’re reviewing.”

They also asked when I would be available for a phone call. I provided multiple time windows, but no one called. The continued delays and lack of follow-through have only made an already frustrating experience worse.

They also will never answer the phone, you get an automated message each time you call stating the exact same thing "Hey, I just missed your call." Stay away from this place!

I purchased Open Referral’s highest-tier package based on specific promises made by their sales representative in writing. Unfortunately, our actual experience has been nowhere close to what was represented.

The sales email specifically promised:

• 5–6 live transfers per month
• 7 hours/week of Virtual Assistant support for the first 6 months
• Priority call, text & email support
• 3-Step Verified Prospects — AI + Human + Live Connection
• Full Marketing Toolkit + Templates + Premium SEO
• Showcase 5 listings on their website
• SEO-optimized premium Realtor profile
• Monthly Profile Scorecard
• 5 High-Revenue Ads per quarter
• Closing Guarantee within 90 Days
• Lead Strategy Planning

We were also sold a package that included 60 vetted, ready-to-engage referrals through December 2026, represented as exclusive referrals—not recycled or shared leads.

We started in April 2026.

Since then, we have received fewer than 10 referrals TOTAL.

Even more concerning, we have received ONE live/warm transfer since April—despite the sales representative putting 5–6 live transfers per month in writing.

And it isn't just the lead volume.

We have not received the promised monthly Profile Scorecard, and I have not seen any of the 5 high-revenue ads per quarter that were part of the package. There are also multiple other services included in the sales proposal that have not been clearly demonstrated or delivered to us.

The package also included a Closing Guarantee within 90 Days. When we raised the issue of the guarantee and requested a refund, the company refused. Their position is particularly frustrating because the agreement does not clearly define whether the 90 days means calendar days or business days.

Here are the documented numbers:

PROMISED: 5–6 live transfers EVERY MONTH
RECEIVED: 1 live transfer since April

PROMISED: 60 vetted referrals through December 2026
RECEIVED: Fewer than 10 referrals since April

PROMISED: Monthly Profile Scorecard
RECEIVED: None

PROMISED: 5 high-revenue ads per quarter
RECEIVED: I have not seen any

PROMISED: Closing Guarantee within 90 days
RESULT: No closing and refund now being refused

The issue isn't that every lead has to close. Real estate leads don't work that way, and I understand that. The issue is paying for a specific level of service and then receiving a fraction of what was represented.

When a company uses specific numbers, deliverables, and guarantees as part of its sales pitch, customers should reasonably expect those commitments to mean something.

I have retained the original sales correspondence documenting these representations and will be filing a complaint with the Better Business Bureau regarding our experience.

If you are a real estate professional considering Open Referral, I strongly recommend looking for other viable options as this company does not deliver what they state they do.

Our experience has been that the service delivered has not remotely matched the service we were sold, and the company is now refusing to stand behind the guarantee used to sell us the package.

Working with Anna has been a delight. She is detailed with her communication and timely. She is always available to answer any questions I have.

Providing feedback helps with accountability. Some referrals turn out to be unworkable for the usual reasons that some customers turn out to be unrealistic or unqualified. Have not closed one yet but am working with 2 clients who are very close to listing. Would like more leads to increase % of success.

Solid company delivers. Very easy to talk to account manager and success coach. Extremely proficient but does expect the same in return which is why you can make money with them. Very well structured on small referral fee. This is not Zillow.

I’ve only received a few referrals from Open Referral as I’ve just started with them, they are good-quality, legitimate leads. The process was straightforward, and I was pleased with the opportunity they provided. Based on my experience, I would recommend Open Referral to other real estate professionals looking to grow their business.

Stay away from this company.

I signed up because they promised qualified, motivated buyers, ongoing lead nurturing, and a satisfaction guarantee with a refund if the service didn’t deliver. None of those promises were kept.

The leads were poor quality, support was almost nonexistent, communication was frustrating, and there was no real assistance with nurturing like they advertised. When I raised my concerns, getting help was difficult, and the refund promise didn’t match my experience.

To make matters worse, after all of this, they still had the audacity to ask if I wanted to renew my subscription after a 1 year subscription.

In my experience, they seem far more interested in collecting the startup fee than providing the service they advertise. I would not recommend this company to other real estate agents. Save your money and look elsewhere.

We purchased Open Referral's Prime Lead Package based on promises of 50+ referrals, appointment-ready verified leads, 15 hours of virtual assistance each week, and dedicated account management. Since May 2026, we have received only three leads. One prospect said they were two years away from selling. Another said they never spoke with Open Referral about selling their home.

We also provided a list of contacts for their Virtual Assistant to work. Although Open Referral confirmed receiving the list after us having to followup, we received inconsistent explanations about whether those contacts were ever called and fraudulent call logs despite repeatedly requesting updates.

We have requested cancellation and a full refund, we were then told they would have to review our account and it would take 45 days to review. There is nothing to review, money was paid and we are within the money back guarantee window, that has produced no closings.

Still no refund. Still no communication. Still no accountability.

None of the phone numbers work, other than ANNA. Anna is a SCAM as well. She talks in circles, resolves nothing, and claims she can't connect us to a live person.

I want to thank the Open Referral for the prompt turnaround and strategic advice you provided on our monthly calls. Anna was incredibly thorough and took the time to explain the new reporting features, making our internal review process seamless. I highly value your team’s expertise.

I appreciate Anna Watson and her team for providing me great leads.

Albert Castle
Real estate Professional
San Antonio, Texas

Anna has been great so far. I'm happy with the relationship we are building and am looking forward to many more deals in the future.

Ah yes, "leads" ... NOT SO MUCH. Promised lead within 7-10 days. First "lead" came over 30 days later, out of our service area, only after we followed up looking for leads and the "buyer" had already bought a house and laughed in our faces for calling. She said she bought a house 6 months ago and never received a call at all from open referral agents. We canceled, requested our refund and they ghosted us. When we finally did hear from them 5 months later after posting negative reviews. They made excuses, told us again "we are reviewing your account" but not before trying to SELL US AGAIN!! We declined and they ghosted us again. This is scam. This is garbage.

Still no refund. Still no communication.

Crappy leads and when I requested a refund, NOTHING!!!!!! Do not use them!!!

Spam called and texted, got on a call with Raymond, sounded all too good to be true, he stated there were options with no fee's, then some with fee's, the moment I said no fee's, he promptly hung up. Not sure if it works or not, but no legit business salesperson hangs up on a client when they don't pick the top tier option.