OpenDoor Mortgages Reviews 693

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with quick response times and a smooth user experience. However, some customers also noted issues with communication, mentioning being ignored or experiencing delays in responses. A few other people also felt that initial impressions were negative due to tardiness and a perceived negative attitude regarding their budget.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the smooth and stress-free process for... See more

Customer service

People report positive experiences with customer service, highlighting clear, honest, and friendly... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the team for being... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to... See more

Rated 5 out of 5 stars

We’ve used OpenDoor Mortgages for many years now and have always had an excellent experience. Most recently, they helped us with our remortgage and made the whole process smooth and stress-free from... See more

Rated 5 out of 5 stars

Faisal and his team at opendoor mortgages have been excellent from start to finish of our house buying journey. The team is very efficient and handled all of my queries promptly. Special shout out to... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. Faisal Noor was extremely knowledgeable, friendly and flexible and very responsive. I was sure many of my questions must have been quite stupid ones, but he w... See more


Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Finance Broker
  4. Insurance Broker
  5. Property Investment

About OpenDoor Mortgages

Written by the company

"Opening the door to your future!!"


Our vision is to revolutionise the process of buying property, remortgaging/refinancing, moving house, changing ownership, investing in property and aim to make those processes as seamless and stress free as possible.

With over 25 years' combined experience in the industry, OpenDoor Mortgages aims to provide our customers the service they deserve with an efficient end to end journey and always with that personal touch.

The team at OpenDoor Mortgages understand the frustration that can come with anything mortgage or property related so we strive everyday to take that pain away from our customers. We aim to offer clear & concise advice, more suitable options wherever possible, we offer a wide scope of services whilst forever keeping our customers journey and our service to them customers at the heart of everything we do!

Our Door is always Open to help and support every step of the way……….

Book an Appointment Contact us Visit our Website

Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Huge thank you to Faisal Noor and the OpenDoor Mortgage team

Huge thank you to the OpenDoor Mortgage team and especially Faisal Noor for being an outstanding mortgage broker and advisor. He guided us through every step of the process with patience and expertise. Because of his support, we got the keys and have now moved in. Faisal is the real deal. Truly professional, trustworthy, and goes above and beyond. I’ll be keeping in touch for next steps and recommending him to everyone I know. Thank you again! ☺️Highly recommend!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

OpenDoor Mortgages

We’ve used OpenDoor Mortgages for many years now and have always had an excellent experience. Most recently, they helped us with our remortgage and made the whole process smooth and stress-free from start to finish.
Communication was always clear and timely, and they took the time to explain our options properly so we could make the right decision. Their knowledge, professionalism, and attention to detail really stood out, and we always felt confident that everything was being handled efficiently.
We wouldn’t hesitate to recommend them to anyone looking for mortgage or remortgage advice.

April 28, 2026
Rated 5 out of 5 stars

Great service from the whole team!

Great service from the whole team, Will, Josh, Rohan, Charlie, Maddie, Hayley, Maisie & Annabelle. They have helped me navigate a particular difficult purchases and overcome many obstacles and couldn’t have gotten through it without all of their support and guidance. Thanks also to Tom for arranging my life insurance making it quick and easy! Thanks guys !

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Will and the team

Great service from Will and the team, got me a good deal and supported throughout the process. I had some issues with the lender getting the paperwork wrong which Will kindly sorted with minimal fuss. Would highly recommend

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend open door…

I highly recommend open door mortgages.I have 100% faith in the entire team. Communication is excellent, honest and friendly. Don’t both shopping around, they are the one stop shop and the must go to team whether it’s mortgage advice or insurance that you require.

April 27, 2026
Rated 5 out of 5 stars

Many thanks for Callum and his team.

Many thanks for Callum and his team for assisting us on our case. Everything went smoothly as we've been told from beginning, we had some delays with our case but wasn't down to Open Doors Mortgages team. About the insurance many thanks to Tom for his explanation and best quotation. Definitely recommend OpenDoor Mortgages.
Much appreciated for your efforts.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Faisal was very a proactive professional who communicated clearly right from the start, stress free offering competitive rates. Their expertise in our complex scenario felt effortless. Highly recommend anyone seeking a knowledgeable and reliable broker.

April 23, 2026
Rated 5 out of 5 stars

100% recommend using Open Door Mortgages

Our experience with Open Door Mortgages and the service provided by Faisal Noor in particular, was exemplary.
His communication was always prompt, and he went above and beyond. We would 100% recommend using Open Door Mortgages.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team ( Faisal , Josh , Rohan )

As a first-time homeowner, I was greatly comforted by Faisal and the entire team. I cannot express my gratitude sufficiently. Faisal has demonstrated respect for our preferences and provided us with honest feedback. I can confidently assert that this team possesses the ability to resolve any issues and has consistently provided timely assistance. I highly recommend Open Door Mortgage, which opens the door to new expectations.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Experience with you

I found that in dealing with you representatives they were very helpful, informative, and patient with me. The rep had very good knowledge of the products and processes.

April 13, 2026
Rated 5 out of 5 stars

I highly recommend Open Door Mortgages.

I highly recommend Open Door Mortgages.
I have been a customer for a number of years for all of my remortgages.
Will Nash and the team do an excellent job.
They call you when they say they will and make the whole process easy.

April 17, 2026
Unprompted review

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