ONLINEPRINTERS logo
Visit website

ONLINEPRINTERS Reviews 65

•
TrustScore 4.5 out of 5

4.3

Print Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Print Shop
  2. Digital Printer
  3. Digital Printing Service
  4. Prints and Signs Store
  5. Promotional Item Store

Written by the company

ONLINEPRINTERS-gruppen hör till de marknadsledande onlinetryckerierna i Europa. Vi tillverkar i egen regi individuella trycksaker från flyers till kompletta mässmontrar för våra mer än 1 000 000 kunder i 30 länder i Europa.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

delivery service

delivery service, where about 50% of shipments either fail completely—leading customers to cancel their orders—or arrive damaged or late, causing me to lose some clients.
That said, the print quality is excellent and the staff are truly wonderful. Other delivery companies provide better service but are quite expensive.

July 29, 2025
Unprompted review
ONLINEPRINTERS logo

Reply from ONLINEPRINTERS

Thank you for your honest feedback on our delivery service.

We are sorry to hear that some of the shipments were either damaged, delayed or did not arrive at all – this is by no means in line with our quality standards. We understand that such incidents lead to dissatisfaction and we very much regret that you have lost customers as a result.

We are all the more pleased that you are satisfied with the print quality and our team – we are happy to pass on the praise!

We have already settled the complaint regarding the delivery in question. However, if you still have any outstanding issues, please do not hesitate to contact us – we will be happy to look into them.

We are continuously working to improve our shipping processes and are currently exploring alternative logistics solutions to ensure more reliable deliveries in the future.

Thank you for your openness and trust.

Rated 4 out of 5 stars

Recommended! Order with time!

FINAL UPDATE: Hello! I finally received the order today december 11. Onlineprinters responded and gave me a discount on the product. It is in perfect condition.

I recommend it! Order with time!

Update history:

I ordered the 13 of november, the delivery was supposed to be done the 27-29 of november, yet I still have not received.

I have been trying to contact customer service, but no reply via email or phone. I am afraid my order will not arrive on time...
----
They finally pick up and my delivery is delayed until the 5th. Will update with more info.
----
Update: It is the 6th of december and I just received an email saying they dont know when it will be delievered. Ordered with anticipation so could have it before 15th of december, but now I dont know. Will keep updating.

December 2, 2024
Unprompted review
ONLINEPRINTERS logo

Reply from ONLINEPRINTERS

Thank you for taking the time to write a review. We are sorry that we failed to meet your expectations. We will get in touch with you as soon as possible to find a solution together. Your friendly team of Onlineprinters experts
--------------------------
Thank you for taking the time to write a new review. We are happy that you are satisfied with your print and that we could find a good solution for you. Your friendly team of Onlineprinters experts

Rated 5 out of 5 stars

Excellent value and fast production

Excellent value - stumbled upon a fantastic deal for A6 flyers, and the production and shipping were remarkably swift! I will certainly be ordering more from this company. Their production time is outstanding, and tracking the order is very convenient. Highly recommended!

March 28, 2024
Unprompted review
ONLINEPRINTERS logo

Reply from ONLINEPRINTERS

Thank you for taking the time to review us. We are happy that you are satisfied with your print products, and that our quality and passion for printing met your expectations. We are looking forward to your next order. Your friendly team of Onlineprinters experts

Rated 5 out of 5 stars

Great

good price, fast delivery. strong recommend

August 17, 2023
ONLINEPRINTERS logo

Reply from ONLINEPRINTERS

Thank you for your positive review. We are looking forward to your next order and welcoming you back in our online shop. Your friendly team of Onlineprinters experts

Show reviews in all languages. (65 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look