Ola Reviews 

I originally switched to Ola because Rapido was a total shitshow with fake pricing and extortionist drivers. For a few months, Ola was doing okay. But recently? This app is showing its true colors, and it’s degraded into the exact same low-quality garbage.
I frequently travel long distances (50–70 km). I don't mind paying an extra ₹20–30 if there's heavy traffic, that’s fine. But what do you mean I sign up for a ₹650 ride for 33 km, and the moment I reach my destination, the fare magically jumps to ₹770?!
An extra ₹100+ out of nowhere isn't a "traffic adjustment", it's daylight robbery.
You bait customers with one price and screw them over at the end. It's straight-up fraud.

The driver quality has completely tanked.
If I book a Mini AC cab, these people will sit there sweating and won't turn the AC on until I explicitly demand it. The app literally instructs them to turn it on, but they choose to ignore it just to save a few drops of fuel.
These drivers will accept a 40km+ ride, and then immediately call me asking, "Where do you want to go?" Are they blind? Can they not read the trip details right in front of them? The moment I tell them the destination, they act completely shocked and cancel the ride. Why the hell accept the ride in the first place if you're too uneducated to read the details or don't wanna travel that long? Stop wasting my goddamn time.
Ola’s customer support is a joke. You file a complaint about driver behavior or fare fraud, and they do absolutely nothing. They just turn a blind eye, protect their garbage drivers, and pocket your money.
Ola is officially as trashy as Rapido now. If there was an option to give them 0 stars, I would've done it. Absolute garbage execution.

Pathetic services and no security for women passengers travelling as according to their policies they are not held responsible for any misconduct and extra charging by the drivers. It is better to hire a private vehicle rather than Ola .

I don't want to give a single star. The app show price 400 and all drivers demanding 200- 300 extra charge and when I ask about extra charges they all talking very arrogantly.

Very I was constantly trying to auto even when over priced and rides keep cancelling and literally had to wait for 4long hours shame on you ola

Useless scooter ever , scooter has not yet completed 3 years and not covered 15000km had the battery is deadly working the scooter is not responding after 50% charge , after 50% charge it got turn off immediately, no assistance provided from there end they took money and sold garbage to there customers

⭐ 1 Star

Extremely disappointed with Ola's customer service. I raised a complaint regarding a double payment issue and fare discrepancy, but even after more than one month, my complaint is still unresolved.

Despite several follow-ups, I have not received any actual reason for the delay, nor has any meaningful action been taken to resolve the issue. All responses appear to be automated, and there is no proper communication regarding the status of my refund or complaint.

It is frustrating that customers have to wait for over a month without a solution while receiving little to no accountability from the company. A genuine issue should not take this long to resolve.

Very poor complaint handling, poor customer support, and an unsatisfactory customer experience. I will never recommend Ola to anyone. Worst experience ever.

The driver played a news channel at an extremely high volume, ignored my requests to stop, and drove recklessly, making me feel unsafe. He also took money using the meter instead of the Ola app fare, overcharging me by 34 rupees.
CRN 10885974455

ola electric scooter was very worst and service centers have no contact numbers and customer service very very bad worst ola services i will give you best suggestion to OLA please close your company that's best for Normal people and all others.. because once your checked your service directly

Driver cancel the cab due to post paid option. They all you to cancel the ride and they will take as per meter. They also mentioned that charges are increased. I paid twice, one ola post paid and by GPay as well. Ola support service is of no use. When I want to raise the ticket, the application respond saying something went wrong try again. They did not return my extra money as well. I am not able to do anything. I know the amount is less but the concern is proper service and money is involved. There customer service do not even script the proofs of GPay paid to driver.

Company is not solving the customers problem and his driver bad behaving and without any reason they asking more money if not get, the cancelled trip and gone away. Amount imposed on customers.16

Took an Ola cab today.
The driver was very rude to begin with.
He was inexperienced and useless.
Calling all his friends and family.
He was driving at a 40km-50km in a 70km-80km.
Inspite of several requests he delayed the trip which resulted in loss of a hospital appointment and money.

Ola should hire drivers not idiots risking people

I had an extremely pathetic experience with Driver Kalim Choudhary (8923053610) who brought my mother today from Delhi to Rishikesh (GMVN Rishilok guest house) by Ola cabs. He was constantly talking on phone while driving. The vehicle number UP 14 MT 4514 He took the longest possible route and charged Rs 7597. She was informed at the Delhi Airport counter that she was to pay 3290 and max 1500(for Toll). During the journey, the driver kept her waiting at Muzaffarnagar for 40 mins, and 40 mins at another CNG station. Kindly do not assign such drivers to elderly people travelling alone. I am extremely disappointed and would not recommend OLA to anyone in future. Infact this is quite unsafe.

Please don't buy OLA electric scooty. Before buy this, kindly visit in servicing centre. There is thousand of scooty placed due to non-availability of parts or internal/software problem. So please not buy this.

In a outstation ride the driver took a long route and told me app is showing this route. While booking they showed 3500 and charged 4750. It was a night drive and the cab headlight were not working

Very disappointing experience with my first Ola ride. I had booked the ride one day in advance to avoid any last-minute issues, especially because my daughter had an important exam. The driver called around 15 minutes before the scheduled pickup time, but after that he neither arrived nor was his phone reachable. Despite booking in advance, there was absolutely no reliability or accountability. Because of this irresponsible behavior, my daughter reached her exam centre very late, causing unnecessary stress and anxiety on such an important day. Advance bookings are made for convenience and peace of mind, not to create panic and inconvenience at crucial moments. This was a highly frustrating and unacceptable experience. I expected much better service from Ola.

Fraud service by Ola. Driver Swamy H P cheated me by showing a fake fare amount on his phone and forced me to pay Rs.463 instead of the actual fare of Rs.131. Since I was alone, I had no choice but to pay after he argued aggressively.

Even after reporting the issue (CRN: 10851053075), Ola’s response was completely unsatisfactory. As a regular customer, this experience has completely destroyed my trust in the platform. People should be careful while making payments during rides.

Had a bad experience riding with Ola. While booking the ride, it showed me the price of ₹64 but while ending the ride the driver was claiming for ₹237. This is totally non-acceptable and seems like cheating. And even the driver raised his hand saying he doesn't have any idea about it. This is definitely non-ethical. Ola company should stop cheating their customers

Payment related - Worst experience.. initial fare was only 110 but it 210 double the amount… not able to contact customer care worst worst

Absolutely pathetic and unsafe experience with @Olacabs. Booked an AC Priority ride (CRN 10817850697) from Rohini Sec-7 to Pandara Road, but driver Deepak refused to switch on the AC, demanded extra cash for it, deliberately diverted the route to inflate the fare and also misbehaved using abusive language.
More shocking is the totally unprofessional and insensitive attitude of Ola’s Support & Safety teams. Despite repeated complaints, executives Jai and Aftab instead of resolving the issue blamed the customer and virtually gave a clean chit to the driver. This clearly shows Ola’s complete lack of customer safety, accountability and service standards.
Charging for AC rides and then denying the facility in this scorching heat is nothing short of cheating customers. Shameful service and harassment at every level.

Service is very low grade ,any mistake in rider runway its charge increased and leavey in customer ,as my own experiance I booked ola in Rs 72 but reached in my destination charges is Rs 98.