Reply from Ninja.fi
Thank you so much for your kind feedback! 😊
We’re happy to hear you were pleased with both the service and the quality of the product. Hope to see you again soon! ✨
Kind regards,
Heidi
Ninja Customer Service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Tervetuloa tutustumaan Ninja myymälään, joka on suomalainen perheyritys ja on ollut toiminnassa jo vuodesta 1982 asti! Meiltä löydät laajan valikoiman koruja ja asusteita, joiden lisäksi tarjoamme edulliset hinnat ja erinomaisen asiakaspalvelun. Valikoimastamme löydät kaiken tarvitsemasi, oli kyse sitten koruista, hiustuotteista, asusteista tai lävistyskoruista. Korut ovat erityisesti sydämen asia meille, ja tarjoamme laajan valikoiman korvakoruja, rannekoruja, kaulakoruja, sormuksia ja rintakoruja. Hiustuotteissamme on tarjolla kaikki tarvittavat tuotteet hiusten koristeluun, kuten soljet, pinnit, klipsit, hainhampaat, hiuskorut, pannat, joustavat pannat, tiarat ja huiskukat. Asusteista löydät aurinkolasit, huivit ja pukukukat, jotka viimeistelevät tyylin kuin tyylin. Lävistyskoruvalikoimastamme löytyvät niin napakorut, kielikorut, renkaat, tapit, labretit kuin industrial-korutkin. Valikoimassamme on tuotteita niin naisille, miehille kuin lapsillekin, joten löydät varmasti etsimäsi. Verkkokaupan lisäksi voit tutustua valikoimaamme myös myymälöissämme. Ostamalla Ninja.fi verkkokaupasta saat paitsi laadukkaat ja kestävät tuotteet, myös erinomaisen asiakaspalvelun ja nopean toimituksen. Tervetuloa ostoksille!
Contact info
Kampinkuja 2, 00100, Helsinki, Finland
- +358503166180
- asiakaspalvelu@ninja.fi
- ninja.fi
4.7
Excellent
222 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Product arrived in 24 hours
Product arrived in 24 hours, everything in order.
January 22, 2026
Unprompted review
Reply from Ninja.fi
Thank you so much for your great feedback! 😊
We’re happy to hear your order arrived within 24 hours and that everything was in perfect order. Hope to see you again soon!
Kind regards,
Mikko
Ninja Customer Service
Excellent product quality and
Excellent product quality and, most importantly, convenient delivery.
December 4, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear you were happy with the product quality and found the delivery convenient. Hope to see you again soon!
Kind regards,
Mikko
Ninja Customer Service
Best affordable fidget rings
Shipping was very quick and the fidget rings comfortable and affordable.
January 4, 2026
Unprompted review
Reply from Ninja.fi
Thank you so much for the lovely review! 😊
We’re happy to hear the shipping was quick and that you found the fidget rings comfortable and affordable. Hope you enjoy them and see you again soon!
Kind regards,
Tiina
Ninja Customer Service
Reply from Ninja.fi
Thank you so much for your kind review! 🚚✨
We’re happy to hear your order arrived quickly — that always makes us smile too. Hope to see you shopping with us again soon!
Kind regards,
Heidi
Ninja Customer Service
Advertisement
Delivery was incredibly fast
Delivery was incredibly fast! I ordered the products and two hours later the package was already on its way. The next day after ordering, I received the product. I am satisfied with both the product and how the delivery was handled. Good job!
October 8, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your amazing five-star review! 🌟 Wow — that’s exactly the kind of speedy service we strive for, and we’re thrilled to hear your order reached you so quickly! It’s wonderful to know that you’re happy with both the product and the delivery process. Your kind words truly mean a lot to us. 💛
Best regards,
Heidi
Ninja Customer Service ✨
I recomend!
delievery was very fast and tracking made it easy to know where it is. quality is very good too! Cannot complain.
September 1, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your lovely five-star review! 🌟 We’re delighted to hear that the fast delivery and easy tracking made your experience smooth, and even happier that you’re satisfied with the quality of the products. That’s exactly what we aim for! 🙌
Best regards,
Tiina
Ninja Customer Service ✨
Quality of products and customer…
Quality of products and customer service is good. :) Only wish the anxiety rings wouldn’t be out of stock all the time.
August 23, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your feedback and four-star review! 🌟 We’re really glad to hear you’re happy with both the product quality and our customer service. The anxiety rings have indeed been in very high demand, which is why they’ve sold out quickly. The good news is that more are already on the way, so you’ll be seeing them back in stock soon. 🙌
Best regards,
Tiina
Ninja Customer Service ✨
Best customer service in a while
The product was as described, delivery came on time and a special mention for excellent customer service when the first item ordered was out of the right size. E-mail responses were fast and polite and all in all everything went very smoothly. Can recommend.
August 11, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your wonderful feedback! 🌟 We’re happy to hear that everything went smoothly despite the initial size issue, and that our customer service could assist you quickly and politely. It’s great to know your order arrived on time and the product met your expectations. We truly appreciate your recommendation and look forward to serving you again! 💛
Best regards,
Tiina
Ninja Customer Service ✨
Advertisement
Products looked exactly what I expected…
Products looked exactly what I expected them to look based on the website. They came on time and I got some useful information on email about how to use the ring measuring tool.
May 8, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your lovely five-star review! 😊 We're really glad to hear that the products matched your expectations based on the website and that the delivery was right on time. It's also great to know that the ring sizing instructions were helpful — we always want to make the process as smooth as possible from start to finish.
If you ever need more tips or assistance in the future, we're just a message away. Hope to see you back soon!
Warm regards,
Tiina
Ninja Customer Service 💌💍
Lightning fast delivery
Lightning fast delivery! The quality of the pearls exceeded my expectations. Thank you!
March 20, 2025
Unprompted review
Reply from Ninja.fi
Thank you so much for your glowing five-star review! ⚡️ We're thrilled to hear that the delivery was lightning fast and that the quality of the pearls went beyond what you expected — that’s exactly what we aim for! 😊
It was a pleasure to serve you, and if you ever need anything else or have questions, don’t hesitate to reach out. Hope to see you back soon!
Warm regards,
Tiina
Ninja Customer Service 💫💎
Good customer service!
February 11, 2025
Unprompted review
Reply from Ninja.fi
Thank you for your five-star review! 😊 We're so happy to hear that you had a great experience with our customer service. Providing helpful and friendly support is always our priority! If you ever need assistance in the future, don’t hesitate to reach out. Looking forward to serving you again soon!
Best regards,
Tiina
Ninja Customer Service 🌟
The quality and price ratio is the best
The quality and price ratio is excellent!
I have purchased rings, bracelets and anklechains and they have all been of excellent quality.
Shipping is super fast.
Customer service answers quickly and kindly to all questions I have had.
I can absolutely recommend!
February 12, 2025
Unprompted review
Reply from Ninja.fi
Thank you for your fantastic five-star review! 🌟 We’re so happy to hear that you’re pleased with the quality and price ratio of our products and that your rings, bracelets, and ankle chains have met your expectations. It’s also wonderful to know that our fast shipping and responsive customer service have contributed to a great shopping experience. Your recommendation means a lot to us! 💖
If you ever need any assistance or have more questions in the future, we’re always happy to help. Looking forward to your next visit! 😊
Best regards,
Tiina
Ninja Customer Service ✨
Advertisement
Nice earrings and super fast delivery
Nice earrings and super fast delivery, thank you!
January 24, 2025
Unprompted review
Reply from Ninja.fi
Thank you for your fantastic five-star review! We're thrilled to hear that you loved the earrings and appreciated the super-fast delivery. 💎 Your satisfaction means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. Looking forward to your next visit!
Best regards,
Tiina
Ninja Customer Service ✨📦
Reply from Ninja.fi
Thank you for your wonderful five-star review! We’re delighted to hear you found great value in your purchase and that the delivery was fast and problem-free. It’s always our goal to provide a smooth and efficient experience. If you need any assistance in the future, feel free to reach out. Looking forward to your next visit!
Best regards,
Tiina
Ninja Customer Service 🌟📦
Good value for money and the product…
Good value for money and the product was as it was described. Fast delivery!
December 24, 2024
Unprompted review
Reply from Ninja.fi
Thank you for your wonderful five-star review! We're delighted to hear that you found great value for money and that the product met your expectations. Fast delivery is something we always strive for, and it's great to know it made a positive impression. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Tiina
Ninja Customer Service 🌟📦
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.