Neutrogena Reviews 119

I bought the Neutragena acne face bar, All-In-One Acne Control Daily Scrub and On-The-Spot Acne Treatment for my 14 year old daughter. After approximately a month of using it, she stated it felt as though her face was on fire. I thought it meant the product was working and it would stop after a few more uses! I was totally wrong! Her acne became worse and she has burn scarring on her face! I can’t even begin to imagine going through this as an adult so I know as a teen it has to be much worse.
I called Neutragena’s customer care department and filed a complaint. I was told they needed the information from the products. Once my daughter got home, I took pictures and called the company back. I was offered a refund for the items. I refused! I told them I was going to call a lawyer and weigh my options.

I recently bought Neutrogena Skin Detox Facial Cleanser. It was one of the greatest mistakes of my life. The product caused excessive breakout - right after first usage literally overnight on the area where I used - on my jawline area. I don't know which other forums can I raise awareness. I called my cosmetician immediately and she said stop using it ASAP, it has very damaging INCI and never use it again. So I'm sitting here, cried my eyes out, my face is full of acne developed overnight. I do not recommend this product to anybody. Avoid it any cost.

Update: I had to take antibiotics. It is indeed toxic - according to my professional dermatologist and beautician as well!

Neutrogena products are great and the prices are reasonable. I am a smart shopper and have been using them for over the 14 years. I recommend them to you.

Do not use Neutrogena creams or treatments for face if you’re have a sensitive skins, I used only one time and my face got reaction itchy and swollen face. No more… I just breakup my face because I’ve heard some dishonest lady on YouTube saying this is the greatest treatment secrets look younger skins for the age 50s. Do not try it if you have sensitive skins.

Do not use neutrogena products! I ran out of my usual nip fab facial scrub and thought I’d try a less expensive brand this time around as nip fab is on the expensive side. Never again. I have used the scrub for less than a week and I have a rash on my cheeks and neck which is burning, red and sore. My cheeks also feel bumpy. I’ve never had this with nip fab so I guess you get what you pay for. With it being on your face and neck it is also going to be hard to disguise. I just hope it calms down by the morning! I dread to think what is in this product to cause such a reaction. I have googled it and seems like many people have had the same issue with neutrogena products so how they are still selling this stuff I don’t know. Save yourself the time, pain and embarrassment and spend a bit more on product that is of better quality

I used this product for three months.Nothing even started to change.Wasted my money.

I used the Neutrogena Grapefruit Oil Free Acne Wash and Grapefruit Oil Free Moisturizer just for 2 days and it burned my face. My face is red, swollen and itching, The first day I noticed that my breakoit was clearing but the next day the itching and burning sensation was so bad that I have to muy another product to treat it. Never again.

Deep Moisture Fast absorbing comfort balm.

My hands get dry working on the allotment. Does nothing to comfort my hands, takes an age to absorb, and moment my hands get wet they are slimy.

Norwegian formula? Who's kidding?

Vaseline is better and much cheaper.

Genuinely the best products I’ve found for my skin care routine. I use the face scrub once a day and the face wash and toner twice a day, I have 0 spots and it makes my skin smooth, haven’t had any problems I’d completely recommend

I purchased neutrogena Oil-Free Moisturizer with SPF 15. Product 30037719. It's very watery. I've been purchasing this for years and it's never been like this. What happened?

Used Neutrogena hydro boost water gel for the first time today. Applied a small amount to my face,within five minutes my face was burning,l looked in the mirror and my face is bright red,looks like a-burn. I usually use no 7 but they had sold out and this looked the same. Big mistake wont be re using this.

Neutrogena 2 in 1 shampoo 112041 "T/Gel":

In case others agonize like me when their favourite shampoo disappears from the market - in my case, L'Oreal Kids 2 in 1 Cherry-almond - I recommend this one.

This is the closest for results (softness, shine, comfort, lasting clean...) to the above Cherry-almond one that I've missed so much for now a year.

It's just great when after trying many, you finally find one you really like again.

Their creams and body wash is amazing for clearing skin! Definitely recommend!!

0 stars if I could. The Oil Free Acne Wash obliterated my face. I used it one time before bed, and woke up with what felt like a severe sunburn. My face was BRIGHT red all over with a rash all over my neck. The next day, I woke up with the same redness/burning, but this time with swollen eyes and face. The following two days consisted of tiny bumps all over, peeling, more redness. EMBARRASSING! I’m now on day 4 and my skin is peeling like a snake, and still red.

The ONLY thing I found that soothes it was an oatmeal mask followed by a bit of coconut oil on the driest parts of my face.

I should have read the reviews first. I’m just glad I didn’t have a major event to go to or anything because you can’t even put makeup on your face. It’s so bad. DO NOT BUY!!! Don’t know why it’s even allowed on shelves. ATROCIOUS.

I used Neutrogena after my friend recommends it to me. The good thing is Neutrogena products suits my skin and easy to find at the store and the price affordable too. It has been two years now I'm using products from Neutrogena.

Doesn't clog your pores. Great hydration and my foundation goes on v smooth afterwards. The only downside is the excessive packaging. Right now they use non-recyclable acrylic, so all of these jars are just going to the landfill.

Worst face cream ever. b
Been using it for a week and it burned my skin and the lines are worse than when I started with the rapid wrinkle repair. My face actually hurts to touch. Wish I had of kept my receipt because I definitely would ask for my money back. Horrible product!!

Neutrogena makeup remover tissue is getting so expensive. I cannot believe prices went up so much so quick Used to be $4 something now it's almost $9 with tex. Also facial cleanser is $10 for small bottle Are you kidding me? I bet I look for some other company products to use. this is getting way too much!

They sent me someone else's order. The info on the receipt is not a word close to mine. I contacted them, showing full empathy for how busy they must be during the year, and attached my order details and the wrong receipt.

Guess what they did?
They first compared my order with the receipt and claimed that they only owe me one cream.
Well...they automatically substitute my 16 oz shampoo with two 8 oz ones in that order. Whatever. Did not complain.

Then after another day, they sent me another email saying they canceled my order of the cream they owed. They said they believed I didn't receive my order because they're running of products.

I wrote back and they stated that the deal only lasts when offers are valid. Yeah, I got it but I ordered it BEFORE their product runs out. This chaos all happened because they sent me the wrong order.

Good job! Neutrogena!

I had purchased on neutrogena web site it said payment could not be processed but they charged my credit card. Its already more than one month waiting a refund they even not replying any mail. I am soo upset. How can they keep the money that they didn't even give a product.