Netcom Training Reviews 1,036

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills, patience, and ability to make learning engaging and enjoyable. Many highlight the personalized support and guidance provided, which significantly boosted their confidence and helped them acquire valuable skills. The overall user experience, including the course structure and the website, is frequently described as excellent, with many appreciating the detailed and well-organized content. However, some people were dissatisfied with the administrative aspects, describing them as disorganized and unprofessional. A few reviewers also mentioned initial issues with securing a permanent tutor and occasional errors in course materials. Additionally, some felt the workplace culture lacked professionalism and clear communication.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff's knowledge,... See more

User experience

People report positive experiences with the user experience. Many customers express satisfaction with the... See more

Service

Consumers find service to be positive, with many praising the comprehensive support provided, including CV... See more

Website

Customers consistently note positive experiences with website-related courses. Many reviewers highlight the... See more

Social media

Customers had positive experiences with social media. Many reviewers highly recommend the social media... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five stars for Netcom! The social media and web design course gave me the skills and confidence to launch my own business. Our tutor, Gary, was the best business mentor and teacher I could have asked... See more

Rated 5 out of 5 stars

Taken the Social media and web design course and absolutely loved it. Our tutor Gary was an amazing teacher, calm with us and understanding of each others individuality towards learning. Had a blast,... See more

Rated 5 out of 5 stars

I went into this course a bit anxious and hopeless for my own sake. Thinking that I'm doing this for nothing, needless to say I've come out thinking the opposite. I entered having no knowledge of I.T... See more

Rated 5 out of 5 stars

Absolutely amazing training. Now that i have completed it, i cant believe what i have learned in such a short space of time. The education gained is better that i have experienced anywhere else. And n... See more


Company details

  1. Adult Education School

Written by the company

We’re a dynamic and forward-thinking training provider, passionate about creating change within the IT, tech and digital industries. Our catalogue of professional courses is underpinned by a commitment to innovation and growth: delivered by an experienced team of inspirational tutors with an outstanding approach to teaching and learning. For over ten years, we’ve been helping to transform the lives and careers of thousands of people. We strive to nurture the ambitions of all our learners, taking everyone on a learning journey and being there throughout that journey to coach and challenge. Always with the aim to elevate and advance the UK’s tech workforce so both individuals and employers can stand-out from the crowd.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I enjoyed how accessible this course was

I enjoyed how accessible this course was, and how much information had been taught within the span of 13 weeks. I now feel more confident and prepared for a role in IT and would recommend the course to beginners.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Netcom Training

I started this course feeling quite nervous and unsure of myself, convinced it wouldn't lead anywhere. I'm glad to say I couldn't have been more wrong. I came in with absolutely no background in I.T support and honestly didn't know where to begin. But thanks to the brilliant teaching of Shahi Wadan, I've walked away feeling genuinely confident and much more informed on the subject. I've never come across a teacher quite like Shahi — his patience, clarity and expertise made all the difference. I'm truly grateful for the opportunity to have been taught by him. I would wholeheartedly recommend Netcom to anyone looking to get into something technical or I.T related.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with my IT support training at Netcom. The whole team played a big role in making the journey smooth and supportive, and it genuinely felt like everyone was invested in our progress.

A special mention to my tutor, Mr Shahi Wadan, who went above and beyond to make sure no one was left behind. He explained things clearly, stayed patient, and made the learning environment comfortable for everyone.

Grateful for the experience and the support throughout 🙌

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

TECH+, ComptiA.

TECH+, COMPTIA.
IT was a good plaisure for me to complete this course. I learn more new skills in IT. It was a big experience for me. I fell more confident with IT with now.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

IT Support Course

My experience with Netcom Training was very positive, especially during the IT Support course. A big part of that was thanks to Shahi, who was an excellent trainer throughout the program.

Shahi demonstrated strong knowledge of IT support concepts and explained topics in a clear and structured way, making even complex ideas easy to understand. He was always patient and willing to answer questions, ensuring that everyone in the class kept up with the material. His teaching style was engaging and supportive, which created a comfortable learning environment.

What stood out the most was his practical approach. He didn’t just focus on theory but also included real-world scenarios and hands-on exercises, which helped build confidence and prepare us for actual IT support roles.

Overall, I would highly recommend Netcom Training for anyone considering an IT Support course, and Shahi in particular for his dedication, professionalism, and ability to make learning both effective and enjoyable.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

IT support course

I just completed the IT support course the information and delivery was very good. Help with the assignments was useful too.

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

Overall it was alright

Overall it was alright, on my course (IT Support) it did cover both the compTIA TECH+ and A modules and you have access to the lesson slides too so helps with revision

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really good experience with Netcom

I’ve had a really good experience with Netcom so far. One of the biggest things I took away (apart from all of the new IT knowledge) was realising how much structure there actually is in IT support. Before this, I thought it would be more of a “figure it out as you go” situation, but the course showed me there are clear processes and support systems in place.

Shahi was a great tutor, what really stood out was his interactive teaching style. He didn’t just rely on the slides, but used practical tools like Cisco Packet Tracer. He also brought in personal anecdotes and real life scenarios, which made the content feel more relevant and easier to understand. He encouraged interaction throughout the sessions, which made it more engaging, and when we were learning code, he introduced useful sites where we could test things ourselves, including practical and ethical hacking exercises.

I've been working with our work coach Afzaa to build my confidence and skills in job hunting so overall, I feel a lot more confident going into a support role now. Thank you Shahi and Netcom!

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

I have learnt a lot about IT support practices in business

Have learnt much about business processes in providing ITSM within a business and has given me a good foundation in moving into a new area of IT roles.
Our tutor Shahi Wadan went out of his way to make sure we recieved good support and feedback on assessments, as well as providing plenty of real world examples of IT support role experiences.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Netcom Training. The course was easy to follow and well organised, and I learned a lot in a short time. My tutor, Shahi Wadan, was excellent—he explained things clearly, was very patient, and always made sure everyone understood before moving on. He made the lessons engaging and easy to understand, even for beginners. Overall, I would recommend Netcom Training, especially if you have Shahi as your tutor.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Learning Experience with a Very Knowledgeable Trainer

My experience with Netcom has been extremely positive. I enrolled on this course, and it has honestly been one of the best learning decisions I have made. The course is very practical and focuses on real skills that can be applied immediately when building a business online.
Gary, the trainer, is very knowledgeable and professional. He has a lot of real industry experience and explains concepts clearly, using practical examples and useful advice. He is also supportive and encourages questions, which makes the learning environment comfortable and motivating.
Overall, the course has helped me gain confidence in using digital tools to grow a business online. I would highly recommend this training to anyone who wants to understand social media marketing and web design in a practical and supportive learning environment.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Completed my Netcom Course

I started the course at Netcom, not knowing if it would be the right direction for me. I wanted to enhance my skills and broaden my understanding in relation to social media.

I have to say I learnt a lot that I didn't know before starting. With clear teaching and gudiance I digested complex ideas and applied them to the project that was started from day 1. Learning new skills and practically applying them is a great way to learn and something that completely resonates with me.

I've come away with more confidence in myself at a level I didn't know I would before joining the course.

With the careers support provided after the course, I feel that it will also help me with securing a role that I thoroughly enjoy and one that I can excel in.

Huge shoutout to Gary for his brilliant expertise and support, couldn't have done it without him.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

Netcom is truly a wonderful platform and the course i have just finished was one of the best in terms of teaching and resources. I had lots of fun learning about Social Media Marketing and designing and developing my own website. This course has set me well for the future and i would highly recommend this to friends and family to help them upskill and grow as people,

March 13, 2026
Unprompted review
Rated 4 out of 5 stars

I did social media marketing and web…

I did social media marketing and web design , Gary was an immersive and knowledgeable tutor , really enjoyed his lessons but the only thing that derailed us was the second week when another trainer took over and wasn't as interesting , and that made me fall behind , in general the course was good , i learned alot and the AI part was fascinating so i would recommend it

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Social Media And Webdesign

I recently completed this Social Media Course and cannot recommend it highly enough. Gary was an exceptional tutor, knowledgeable, approachable, and genuinely passionate about the subject. He has a wonderful ability to make complex concepts feel accessible without ever oversimplifying them. The course was well-structured, engaging, and immediately practical. I came away with real confidence and skills I have already begun putting to use. If you are considering this course, do not hesitate five stars, without question.

March 13, 2026
Unprompted review

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