Nerds Expert Reviews 256

Jennifer was able to remove issue files czreted earlier when the Nexa migration occurred. I had tried a number of times to resolve. It seemed take a long time to resolved but seems OK now. More involv... See more

Tech Ray D’Souza tried to scam us saying we needed to pay $199:00 in order to correct an infection not allowing the printer. He is the 2nd tech who has tried. Peter finally got the printer connected... See more

Techs Adam and Alex are excellent representatives for your ompany. They were very patient with a senior citizen. They resolved a 3 month dilemma with me trying to get my printer to work, They provide... See more

Jennifer did an wonderful job helping us navigate a problem with out HP printer. She was patient and helpful and taught us something we did not know! Our printed scans, too! I highly recommend her!

i needed help with getting my printer to connect to my computer and it took a while to get it done but with the fantastic help of Jennifer Brown who got it to work she's an amazing lady n very knowled... See more

All support persons at each of the 3 steps were great! Everyone did a great and professional job obtaining the important background information for the problem at each step. Everyone did a great j... See more

I was experiencing printer and scanner issues with my laptop connected to the printer. Adam S. and Kevin were the technicians who resolved my issues thoroughly and completely. They took the time... See more

I accidentally deleted my printer and could not reinstall. I emailed for help and the gentleman put up with me. I am not a computer geek and don't know much, He was able to help me without making me f... See more

The services i received from Jenifer Brown was very professional. I was able to easily follow all of her explanations and get my computer running much better. I would like to recommend she be recogn... See more

Alex Richard, Thank you and your fellow folks for the outstanding service for and old veteran who doesn't know much about computers. You are a god send for me and I am sure for others as you mus... See more

Alex was very helpful. First gentlemen was attempting to sell $199. fix. I currently pay for monthly computer cleaning and so no need to spend another $200. Not HP but another company who works wit... See more

They deleted the warning and error files. I know I was warned to close sensitive information; but, they went through my Gmail account and emailed me the invoice to that account. The problem is tha... See more

The customer service was fantastic! The techs took their time and walked us through the process of connecting our printer. they showed us so much patience and did not give up on us. We could not ask... See more

I called the HP number on the box for my new printer. I could not connect printer to the internet. I was NOT told I was being transferred to a Teck service company. There should have been NO charge... See more

Help from SMART TECH RESTORE was exceptional . My HP Printer is back working. I really appreciate their help. Thank you Alex and Richard - Linda Patterson

The technician listened carefully and was very patient in helping me and teaching me how to avoid the problem in the future. She succeeded. What more could anyone hope for. It was a pleasant experi... See more

My experience has been nothing short of being great the techs that I have talked with have helped me with my issue and have corrected my problems. They have been understanding with my issue of bei... See more

I appreciated all the Tech's that worked with me. I am an old 86 year o;d lady and they were very patient with me, and helped me get my printer working. I could not go ahead with the full service as... See more

2 different techs gave great service with good information about the problem and what they would do to fix the problem. Problem was fixed. Printer and scanner working great. I will always use HP pro... See more

After serious frustration in trying to get my printer 4227 e to work off-line, I was able to get help from HP Support. I am able to use my new printer without my router.

I had an issue with my printer not printing and the tech did an amazing job getting my printer back to working again. I would highly recommend this service. Very kind, helpful and knowledgeable.

I had no idea what was wrong with the printer. It turns out it was a huge problem with viruses and they cleaned up the computer and helped me install the printer on my phone and computer. I'm so gra... See more

Excellent Service and very friendly people. They went above my expectations. I cant say how helpful they were and fixed my problem total 5 star service!!

Nexa Tech Service has been an excellent help for me today. Their knowledge in quickly finding my issue with my HP printer.

Both techs who worked with me were very professional and helpful. They were persistant and found the resolution. John and Kevin were awesome!

The representative know his/her task at hand, in which my problem was dealt with in timely manner. Overall, thumbs up!!

I am absolutely thrilled with the excellent service I received today from the service professionals that helped me. My computer and printer issues were completely resolved in a timely and extremely... See more

I was not allowed to do this review myself the Tech had me on "screen sharing" and gave his self 5 stars...I asked him if I could do the review on my own and he said no...I was a little freaked out as... See more

I am so grateful for the promt service I have received today what great guys you have ex[erts in the fiel that fixed my problem BLESS YOU THANK YOU and YESHUA KING of the Jews HE LIVES 1

The technicians were knowledgable, friendly and patient. They were dedicated to solving my issue and did so. I am very happy with my experience!

The service was impeccable and deeply needed. The technicians were very helpful, patient with me and solved my printer problem seamlessly.

They led me through everything each step of the way to connecting my printer to my new network. Very pleasant to work with and very helpful to a computer novice.

this service fixed the connection between my printer and my computer . My printer is now working fine. They did a very nice job and didnt charge me.

my techs were awesome. I couldn't have worked all the kinks out and installed the printer myself. I highly recommend the services of the hp team.

Alex was very patient with me and he has been the only one to help me, I have talked with 3 other people and they couldn't help, great job Alex.

The person that helped me did an excellent job. He Fixed me printer that was not working at all and fixed it all remotely. he did an excellent job!

Friendly and experienced and helpful with lots of patience. Fixed my printer problem and am now back to work. Thanks for your help.

Well they really did a great job at connecting my printer up for me, great service...check them out. Kevin helped me thru the process easily..a kool breeze.

Excellent service! Very helpful, kind, and polite! Fixed issue in just a few minutes. Highly recommended!

Alex was very helpful and the most competent technical help I have received recently. Thanks for employing him.

Very knowlegable. Only took Nick about 20 minutes to get my printer connected to wi fi and working!

my tech's name was NICK. He did a wonderful job reinstalling my printer. Thank you so much for hiring him.

the patience of alex and john as well as the understanding and knowledge of my situation on matters. much appreciated.

He was extra patient, and solved the problem i never would have done it without your help.

I had a great experience with my technician, they got my printer up and running in no time.

The work hard and got me back on-line. I realy enjoyed the help and the willing ness to stay with me until I was back up and running.

The Technician resolved the problem within a few minutes. That was fast and quick. I am very grateful.

thank you so much for your service. The help here is outstanding; and truly care for their customers.

The experience was ok. I did feel a bit frustrated that I was told that my issue was caused by bugs, infections and a host of other things and could not be fixed unless I had $149.00. I do not have mo... See more

Excellent job, very patient, explained well,advise what steps he was doing.