While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Stay clear from Neon Estates
NEW
neon estates is a disgusting and absolutely unprofessional company. Callum took a 249 pound holding deposit from me without telling me it was non refundable he then went on to ignore me for 5 days. I called the office a number of times and was told I would receive a call back which I didn't. I finally got through to Callum at neon estates only to tell me I didn't get the property and he will be keeping my deposit. I paid 249 to this company for them to do absolutely nothing they took money and ignored my calls then told me it's non refundable. I will be taking this to the property ombudsman and leaving reviews everywhere to let people know no to use this FRAUDULENT company
We have just completed our house rental…
We have just completed our house rental move in using Neon and are very pleased with the service we received. Callum in particular kept us fully informed during the entire move in process. We would fully recommend their services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







