The lid to my magimix food processor broke. I got onto the internet and found “Need A Part” on replacement lids and bowls for my processor. it was very clear to understand, Sam sent me the required... See more
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See what reviewers are saying
When i ordered the part i was not 100 percent sure with the model number. But the person i dealt with double checked at the time of pickup and then mentioned that if it doesn't work you can bring th... See more
I had waited 5 weeks to get and answer from the company where the fridge was made but still hadn't received it so I then went and sourced it myself and it took me a few minutes to search out and ans... See more
Ordering a new coffee carafe was really easy on the Need A Part website. It arrived earlier than expected and was extremely well packaged, which I was a little concerned about as the carafe was glass.... See more
Company details
Contact info
11/3 Emirali Road, 0932, Auckland, New Zealand
- 09 801 6080
- info@needapart.co.nz
- needapart.co.nz
Replied to 100% of negative reviews
Typically replies within 24 hours
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The team were very helpful and patient…
The team were very helpful and patient with my order. I thought I had ordered the wrong part, but the team told me I had the right part but needed to order clips separately. Overall really good experience and was extremely grateful for their expert knowledge and assistance.
Part required was not in stock but quickly sourced.
The part required was not in stock, but once all of the correct part details were established by needapart it was sourced and delivered in a very reasonable timeframe. Fits perfectly. Thank you for your help.
Amazing selection of parts
Amazing selection of parts; easy to order, lightning speed of shipping, great packing. highly recommend.
Lg magic remote
When i ordered the part i was not 100 percent sure with the model number. But the person i dealt with double checked at the time of pickup and then mentioned that if it doesn't work you can bring this back ( understand in the same state).
Remote is working fine but was good that it was asked at the time of pick up.I felt the person i dealt with was helpful and even though was closing time she attended to me very well and asked all the necessary details.
Nice and Easy
Ordering a new coffee carafe was really easy on the Need A Part website. It arrived earlier than expected and was extremely well packaged, which I was a little concerned about as the carafe was glass. But it was all good and arrived safely in one piece. I will certainly use them as my first port of call for parts in the future. Highly recommended.
Thanks just what i ordered
ease of finding the parts and fairly…
ease of finding the parts and fairly speedy response
Website was easy to navigate
Website was easy to navigate, part was in stock & dispatched quickly. Because it was glass, I had some concerns about how it would travel, it was really well packed! Very happy with service, will def return if I have a need.
Quick order dispatch
Quick order dispatch. Order was processed almost instantly which I have never seen before. They are incredibly efficient which is quite a rare treat in this country.
Very easy to deal with
Very easy to deal with
Exact part turned up
Freight was a little slow, but part did come from Australia
100% recommend 👌
Perfect all the way through
Perfect all the way through.
Great listing . Delivered as promised. On time. Cannot expect any more . Cheers.
Excellent response for a part
Quick response, so glad not to have to replace the whole appliance
Easy to find and buy, fast delivery
Easy to find and buy online, fast efficient delivery & comms, thank you
Fast turnaround
Great results ordered Sunday night had part Tuesday morning awesome job
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