Service use to be awesome. Any issues were rectified very quickly. Now there is no chat and I have to email. I don’t get immediate responses and I am waiting which feels like forever for issues to... See more
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They have unethical business practices when it comes to their "subscription" model. I must have checked a "member" box during checkout, not knowing they were going to charge me annually. Then being op... See more
Tracking was so quick as well as accurate updates on my order. I ordered 5 things: Sour Cream Chive Pretzels, Cheddar Jalapeno Almonds, Buffalo Blue Cheese Snack Mix, Shortbread Cookies, and Snickerd... See more
Company replied
Was always out of stock on items that were in my monthly subscription service. Made it difficult to unsubscribe when I eventually wanted to. Had rude costumer service when I tried to cancel comple... See more
Company details
Information provided by various external sources
We believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.
Contact info
United States
- naturebox.com
Outstanding snacks very healthy for you
September 16, 2019
Unprompted review
Reply from NatureBox
Hi Ralph - we're so happy to hear you loved the snacks! We'll be launching more soon so keep an eye out on those new and yummy treats coming your way. Keep sharing the snack love!
Best,
The NatureBox Team
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Delicious Healthy Snacks
I've gotten nature box for years and I absolutely love their service. They have delicious snacks that you don't have to feel guilty about indulging in.
September 16, 2019
Unprompted review
Reply from NatureBox
Hi Samantha - thanks for leaving a review! Glad to hear you've been snacking with us for so long and that you've continuously enjoyed the snacks all throughout the years. We hope you keep the snack love growing and stay tuned for more delicious treats coming real soon!
Cheers,
The NatureBox Team
Great tasting snacks
Great tasting snacks and usually a good variety, too. Plus it’s super convenient. I love using these snacks throughout the work week.
September 6, 2019
Unprompted review
Reply from NatureBox
Hi Monica - we're so happy to hear you fuel up your work week with these yummy snacks! Stay tuned for more delicious treats soon and hope you keep the snack love growing.
Cheers,
The NatureBox Team
Reply from NatureBox
Hi Jaimie - we're happy to know you were immediately able to snack on your yummy treats and at the same time loved them! More snacks are coming up so keep sharing the snack love!
Best,
The NatureBox Team
Good snacks and great customer service…
Good snacks and great customer service they resolve all concerns and replace snacks that you don’t end up liking.
August 26, 2019
Unprompted review
Reply from NatureBox
Hi Candice - glad to hear you loved the service along with the snacks! More treats will be launched soon so stay tuned to see if you can find your new favorites.
Best,
The NatureBox Team
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Reply from NatureBox
Hi Jim - thanks for leaving a review. We're so happy to hear you loved the snacks! Hope you keep restocking and stay tuned for more delicious treats coming your way soon.
Cheers,
The NatureBox Team
Highly Recommended
Snacks are delicious and healthy, monthly boxes have a nice variety, my husband can’t get enough of the lentil loops and pineapples.
August 13, 2019
Unprompted review
Reply from NatureBox
Hi Elizabeth - glad to hear you enjoyed our snacks! Our lentil loops and pineapples are definitely crowd-favorites and your husband must have joined the fun! Keep restocking. :)
Best,
The NatureBox Team
Delicious, Cheap, and Abundant!
As someone with a severe dairy allergy, it is difficult to find snacks that I can have that cheap and healthy. Nature Box not only meets those two criteria, but they are absolutely delicious as well! They have a wide variety of options as well as sections for those with special dietary restrictions. Mu partner and I have a monthly subscription box that we seriously look forward to every time. If you are curios about snacks, they have a Try-It box that has little samples of a bunch of their different snacks. I have recommended their site to pretty much everyone I know and will continue to do so!
August 7, 2019
Unprompted review
Reply from NatureBox
Hi Desiree - thank you for leaving us a review! We're so happy to hear you enjoyed the service along with the snacks! We hope you'll love them every time you get them. Keep the snack love growing! Cheers. The NatureBox Team.
TERRIBLE!!
TERRIBLE!!! I just found out they have been charging me $50 over the past 3 years! That's $150 I never authorized. I contacted customer service and they tell me there is nothing they can do, even though I have clearly not been on their website for the past 3 year. Plus, after a year, that money disappears!!!!? This company is extremely unethical and does not care about their customers. BEWARE!!!!!
Update: They only refunded $50. That’s still $100 they stole from me!!!!
August 6, 2019
Unprompted review
Reply from NatureBox
Hi Mina - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. I see you contacted our customer concierge team and they were able to cancel your membership and process a refund. If there is anything else that we can do, please let us know. Best, The NatureBox Team
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Enjoy the assorted collection of snacks…
Enjoy the assorted collection of snacks to choose from on Naturebox. The different snack options are easy to navigate and the pricing is reasonable.
July 31, 2019
Unprompted review
Reply from NatureBox
Hi James - thanks for taking the time to leave us a review. Glad to hear you enjoyed the variety of yummy snacks to choose from! Hope you keep restocking! Cheers, The NatureBox Team.
Good selection, good taste, but slow delivery
Their product selection is pretty good and they tastes great, but it took quite a lot longer than I expected.
April 6, 2019
Unprompted review
Reply from NatureBox
Hi Yuko - thanks for your review. Glad to hear you enjoyed your snacks! There's nothing we would love more than to get your snacks to your doorstep right away so we'll relay your feedback to the team in hopes of serving you better in the future. Best, The NatureBox Team
Amazing snacks and really fast…
Amazing snacks and really fast shipping! All their snacks are healthy and you can actually read every single ingredient in your snack. Always excited to see what new snacks they come up with each month!
March 27, 2019
Unprompted review
Reply from NatureBox
Hi Ally - happy to hear you enjoyed your snacks as well as the service, We're excited to see you try our new treats, too! Snack on, The NatureBox Team.
Nature Box is a very good spot to shop…
Nature Box is a very good spot to shop for nuts and other snacks. The quality is always good and finding and shipping the snacks are well worth the time shopping there.
March 27, 2019
Unprompted review
Reply from NatureBox
Hi there - thanks for taking the time to leave us a review. Happy to hear you loved the service along with the treats! We'd like it if you came back for more. :) Cheers, The NatureBox Team
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Essentially a Scam
Tried their food on an airline flight, and thought I'd take advantage of their offer. Ordered a bunch of items, and none were particularly good. Cookies were stale, fruit items too.
But the worst is that they sign you up for a membership that is hard to cancel (no way to cancel without going through a high-pressure sales effort).
I'd stay far away from them!
March 15, 2019
Unprompted review
Reply from NatureBox
Hi Joseph - we are sorry to hear you were dissatisfied with both our snacks and service. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. I see you contacted our customer concierge team and they were able to cancel your membership. If there is anything else that we can do, please let us know. Best, The NatureBox Team.
I ran from them after one order and so should you
All I wanted to do was buy a couple of bags of their product. Instead, I was duped into a "membership" which I couldn't cancel and cost me $5. It was placed into the ordering process without you actually being able to remove it. I pointed out to their support staff that they had absolutely no obvious disclosure about what they did. And there wasn't an argument. They just said that was their rule and they had to keep the money charged to me. I'm guessing they knew that it would be a small enough amount to have people not challenge and just walk away. Believe the other reviewers who discovered the same. Run - there are better alternatives and healthier too.
March 9, 2019
Unprompted review
Reply from NatureBox
Hi Mike - We are so sorry to hear about the confusion surrounding the service. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. If there is anything else that we can do, please let us know.
Great quality products
Great quality products. Just need a larger selection of dried fruits and perhaps fig bars.
March 7, 2019
Unprompted review
Reply from NatureBox
Hi Bradley - thanks for taking the time to leave us a review. Happy to hear you enjoyed your treats! We value variety as much as you do, too. We'll relay your feedback to the team to serve you better in the future. Best, The NatureBox Team.
It's all good!
nice people, prompt service, reasonable prices, good quality snacks, good variety, convenient
March 7, 2019
Unprompted review
Reply from NatureBox
Hi Patricia - thank you for taking the time to leave us a review. Glad to hear you loved the service along with the snacks! We hope you'll try some of our other snacks in the future as well. Snack on, The NatureBox Team.
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Would totally recommend
I love naturebox. I started ordering from them in college and loved that their snacks are affordable, unique, delicious, and healthy. Customer service is prompt and helpful, and, as a member, I have access to awesome discounts !
March 5, 2019
Unprompted review
Reply from NatureBox
Hi Chelsea - happy to hear you enjoyed snacking with us! Check our website out for more awesome treats and discounts. :) Snack on, The NatureBox Team.
I love it all the snacks are amazing .
I love it all the snacks are amazing .. i really love the the big island pineapple thats my favorite
March 5, 2019
Unprompted review
Reply from NatureBox
Hi Ytzel - glad to hear you enjoyed your treats! We couldn't agree more with the Big Island Pineapple - definitely a fruity hit. We hope you keep restocking. :) Cheers, The NatureBox Team.
Food quality is always good
Food quality is always good; customer service is quick and courteous, and always professional.u
March 2, 2019
Unprompted review
Reply from NatureBox
Hi Jeffrey - thanks for taking the time to leave us a review. We'll relay your feedback to the team to continue serving you in the best way possible. :) Best, The NatureBox Team.
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