NAROO MASK Reviews 75

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Fraud. Never received mask. I purchased before on Amazon so I got it . But I purchased directly from company. I never received it . Update 5/2/21 Naroo team reached out to me personally and gav... See more

Company replied

Rated 2 out of 5 stars

I cycle, wanted the mask for spf protection, but I can’t breathe through it - so I cut holes in it so it works better but does not look good. Would like the mask with holes properly made. Thank you,... See more

Company replied

Rated 4 out of 5 stars

The product is good, but the service not accepted as all orders been cleared placed with the size that we want, but when you sent us with different size is a cleared mistake by your team. The order... See more

Company replied

Rated 3 out of 5 stars

My mask is a bit tight on my nose. I wish they have a larger diameter. That's why 3 stars, I still use it despite discomfort.

Company details

  1. Sportswear Store

Written by the company

Pioneer in the field of innovative masks since 2002


Contact info

3.1

Average

TrustScore 3 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

they won me back

originally I only got a small percentage of my order which was quite frustrating but customer care was great and got back to me straight away and shift the balance of the order and also gave me a discount on anything extra I would like to get put in the same package. Really appreciate the response, courtesy, and the speed they replied. Great business

August 25, 2022
Rated 5 out of 5 stars

The mask was soft and comfortable on my…

The mask was soft and comfortable on my face. I can breathe easily. Some other masks made me feel like I can't breathe properly. And some other masks made me sweat, which led to facial rash. I really like this one.

August 18, 2022
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Rated 5 out of 5 stars

Fast delivery

Fast delivery, no additional taxes, customs duty etc.

July 23, 2022
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Reply from NAROO MASK

Hi Sabine, Thank you for taking the time to review. Please enjoy!

Rated 5 out of 5 stars

Great mask for commuting

Great mask for commuting so random dust and stuff doesn't get kicked up into my lungs riding around toronto

July 16, 2022
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Reply from NAROO MASK

That's wonderful to hear. Thank you for taking the time to review, Jeremy.

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Rated 5 out of 5 stars

I bought to work out and play…

I bought to work out and play basketball. So far I love it! Even though is very breathable, is still a mask that restricts some airflow but is alright since I can be outside for hours and not have allergies kill me.

July 8, 2022
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Reply from NAROO MASK

Hi Edwin,

We are sorry that the product did not meet your expectations. We hope to keep developing our MICRONET technology to make it even more breathable.

Rated 5 out of 5 stars

N3F motorcycle balaclava

I have the N3F motorcycle balaclava. Nice fit, but feels thinner compared with the F3F version. Durable quality as expected from Naroo. I tried this with my full face arai helmet and it's very comfortable. It has a stretchy material around the front to let you expose the nose and mouth areas by design. It's suitable for summer riding. I'm happy with my balaclava!

June 24, 2022
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Reply from NAROO MASK

This is awesome! So glad you're enjoying it. Thanks for the review.

Rated 5 out of 5 stars

Excellent website

Excellent website - intuitive and informative.
Excellent service - fast and reliable.
Excellent product - the F series has served me well for quite some time. I wear one over my corona mask to keep it flush and relieve pressure on my ears. It looks nice and provides extra protection, in the least, against allergens and hopefully viruses.

June 10, 2022
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Reply from NAROO MASK

Thanks for the great feedback, from all of us at NAROO to you.

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Rated 5 out of 5 stars

The best mask for jogging and cycling for me....N1 Naroo Mask

I have been using N1 Naroo Mask for several months. This is the best mask ever since. I love it. I use it every time jogging or cycling under sunlight, best protection and still breathable . Well Done..N1 Naroo Mask.....

June 9, 2022
Unprompted review
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Reply from NAROO MASK

The N1 is a great model and we're so glad you're enjoying it. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great mask easy to breathe customer…

Great mask easy to breathe customer service was very polite I would recommend this Mass to anybody

November 9, 2021
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Reply from NAROO MASK

Hi Efren! Thank you so much for taking the time to leave a review - we appreciate it. Please enjoy your masks!

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Rated 5 out of 5 stars

These masks worked great

These masks worked great! I liked how breathable they were and how they held up over time.
Great job folks!!

July 2, 2021
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Reply from NAROO MASK

Thank you, Allen, for your review, time, and thoughts.

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