The domain renewal process was very easy. What took it down from a 5 star experience is that I saw that you gave me an option to renew for 10 years. I selected that option and just got a generic "Fai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
I have GitHub students developer pack, and I tried availing a premium domain by that back in name.com. The overall experience was completely smooth, I didn't face a single problem availing the premium... See more
Company replied
Company details
- #22 of 25 best companies in DNS Provider
- #33 of 51 best companies in e-Commerce Solution Provider
- #14 of 18 best companies in Email Service Provider
- #29 of 50 best companies in Internet Service Provider
- #178 of 342 best companies in Software Company
- #39 of 60 best companies in Web Hosting Company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
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nash was very helpful
nash was very helpful in getting a shopify domain transfered over to name .com
May 16, 2026
Unprompted review
Reply from name.com
Hey Zenamgiri! We're so glad Nash could help! It’s great to hear the Shopify domain transfer went smoothly and that you received the expert guidance you needed. -name.com
Reply from name.com
Hi customer, We are incredibly sorry for the frustration and distress caused by the loss of your domain. We understand how critical timing is with domain renewals, and we want to look into exactly what happened here. Please reach out to us at reviews@name.com so our team can investigate your account and help find a resolution. -name.com
Reply from name.com
Hey Johnny! We are pleased to hear that you find our prices and services as stable and reliable as ever. Consistency is a core value for us, and we appreciate your continued trust in what we do. -name.com
was easy going
May 14, 2026
Reply from name.com
Hey customer! It’s wonderful to know that you found our process to be smooth and easy going. We aim to make things as simple as possible for our customers, and we’re glad we succeeded for you! -name.com
The price was good and the website as…
The price was good and the website as easy to use.
February 12, 2026
Reply from name.com
Hey Kelvin! It is great to know that you enjoyed our intuitive web interface and found a price point that worked for you. We appreciate you taking the time to share your positive experience! -name.com
The guys at name.com are amazing…
The guys at name.com are amazing especially Aly. Customer service at the speed of light.
May 15, 2026
Unprompted review
Reply from name.com
Hey Raphael! We're so glad Aly could help you with such incredible speed! Our team strives to provide lightning-fast support, and it’s wonderful to know we hit the mark for you. -name.com
Hometown company. World class service.
Been using Name.com as my domain registrar since this tech company opened. I use them partly because they are based in Denver, my hometown, and mostly because their services are excellent.
May 13, 2026
Reply from name.com
Hey Private Guy with Good Credit! There is nothing we love more than hearing from a long-term customer who appreciates our Denver roots and our commitment to quality. Thank you for your continued trust in our domain services throughout the years. -name.com
I couldn't ask for a better web host. I will go no where else.
The fact that they're up to date with all of the new languages, you can import from github, vercel, and supabase is great!
September 24, 2025
Reply from name.com
Hey Lee! Thank you for noticing our commitment to staying up to date with the tech stack you use most, including Vercel and GitHub. We're thrilled these import options are proving useful for your projects! -name.com
Needed help with a transfer
Needed help with a transfer, Aly did a great job at guiding me and getting what I needed done.
May 15, 2026
Unprompted review
Reply from name.com
Hey Rami! It is wonderful to hear that Aly did a great job ensuring your transfer was completed exactly as needed. We truly appreciate your feedback and are happy we could get that sorted for you. -name.com
Very fast registration and verication
May 15, 2026
Reply from name.com
Hey Luigi! We are thrilled to hear that your registration and verification went so smoothly! Providing a quick and seamless onboarding process is exactly what we aim for. -name.com
Reply from name.com
Hey Nihad! We are so happy to hear that you found our process straightforward and easy to navigate. It is wonderful to know we could provide such an understandable experience for you. -name.com
Pathetic, one should migrate to get better cost effective service!
Pathetic, I reported on April 30, and got a sorry reply.
Now after reading experiences of many people here, I find there is monopoly, restrictive trade practices, and degrading service, no one can question !
can anyone suggest how to shift or migrate to anyone else offering such service!
Besides, there is no constant price here, last 15 years there is always increase in price, but totally decrease in service quality!
Is it possible to migrate by retaining same domain id?
I am not tech savvy, please guide me!
April 30, 2026
Unprompted review
Reply from name.com
Hey ORKAY, We are sorry to hear that you feel our practices have been restrictive and that your recent support experience was unsatisfactory. To ensure you have the help you need to understand the migration process or address your concerns about price increases, please reach out to reviews@name.com -name.com
Have renewed my domains many times over…
Have renewed my domains many times over the years with your service without issues. This time I tried using 2 different credit cards, using 3 different browsers, on two different days - - nothing worked.
I even got an email message from name.com "It's on us !", which turned out bogus.
Finally I got it to renew.
What a PAIN.
April 29, 2026
Reply from name.com
Hey Robert Neighbors, Please accept our apologies for the trouble you encountered across multiple days and browsers while trying to complete your purchase. We take your feedback regarding the misleading email and technical glitches seriously and invite you to contact us at reviews@name.com so we can make this right and investigate what happened. -name.com
Reply from name.com
Hey Christine, It is wonderful to know that you found our support both fast and helpful during your experience. We truly appreciate your feedback and are happy we could guide you in the right direction! -name.com
Reply from name.com
Hi customer, Thank you for the kind words! -name.com
I set up my new e-mail address
I set up my new e-mail address; I went in to open it and it tells me it doesn't exit. how can I open it. Is there a phone number I can call for help.
May 14, 2026
Reply from name.com
Hello Joan Clark, We are sorry to hear you're having trouble accessing your new email address and understand how frustrating it is to see an "account does not exist" error. While we do not offer phone support, please email us at reviews@name.com so we can investigate your setup and get you logged in quickly! -name.com
I've used this company's technical…
I've used this company's technical support only a few times, and the times I have, it's left me with no desire to contact them again and wanting to leave because no one focuses on solving problems. For them, the problem is always the user's, and their platform is "perfect." I'm a long-time user, and I'm working on migrating my domains as they expire because I'm not going to stay with a company that doesn't care about its users. That's what they've shown me. The pricing is also very unstable; they're always changing domain costs as if they were the ones investing in a web domain or reviving a domain name when it gains value. It's a foolish and abusive policy to increase domain prices whenever they want. Every year, you pay more for a domain, while other companies offer a fixed price. That bothers me because they don't offer any added value. If they did, I'd gladly pay for it, but all I've received is... mistreatment.
May 12, 2026
Reply from name.com
Hi customer, We are deeply concerned to hear about the mistreatment you’ve felt and sincerely apologize for the lack of support regarding your technical issues and our pricing structure. We value our long-time users and would appreciate the chance to address your concerns about fixed pricing and service value at reviews@name.com. -name.com
After reviewing our ticket
After reviewing our ticket, customer service had great customer service.
May 14, 2026
Unprompted review
Reply from name.com
Hello ecobidet .eco, We are so happy to hear that your experience with our customer service team was a positive one! Thank you for taking the time to share that we were able to provide great support after reviewing your ticket! -name.com
Continuous poor support
Been working with support for the last 3 days trying to get my account setup properly and their responses have been WRONG and INEFFECTIVE. I'm still dead in the water and they just keep telling me the same incorrect information.
May 14, 2026
Unprompted review
Reply from name.com
Hello customer, It is deeply frustrating to receive repetitive and incorrect information, and I apologize for the time you have lost over the last few days. To ensure your account is properly configured by a senior specialist, please reach out to reviews@name.com right away! -name.com
I can’t find a way to price my domain…
I can’t find a way to price my domain to sell them.
May 14, 2026
Reply from name.com
Hello customer, We understand that pricing and listing your domains for resale can be a complex process, and we apologize for any confusion this has caused. While name.com doesn't offer direct aftermarket listings, you can use providers like Sedo or Afternic to sell your domains. Please reach out to reviews@name.com for further guidance or questions and we are happy to help! -name.com
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