Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more
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Literally NO ONE available to provide…
Literally NO ONE available to provide live support or even response to emails or the phone. Impossible to get a reply in reference to your purchase. They don't even provide a order number to refer to.
Never received my order and now I'm out…
Never received my order and now I'm out $75. I received one of the "gifts" with a tiny flashlight. Scam on Facebook.
Item value verus Actual Cost
After watching the advertisement I decided to purchase 2 mystery boxes for $10.99 each. I received 2 knives neither one worth $60 as advertised. One knife was no bigger than 2-3 inches long, the other knife was bigger and had a built-in seat belt cutter and a window point for shattering side windows. Neither one of them in my opinion worth the stated $60-120 dollars.
They very quickly offered a refund and a return label pre-paid which is nice. However I was looking forward to receiving 2 great items so I was disappointed but thankful that this company stands behind their products.
Happy new customer
I'm a new customer and I wrote to the customer service for a answer on my account. Thought I was going to be waiting for my answer but the answer came up on my phone in less than 10 minutes. Transparency is a good thing to have with a company and I will keep buying from them.
I have made 4 purchases and received 2…
I have made 4 purchases and received 2 of them so far, the 1st was a small shoulder bag, made very well, strong material, it came with a small pocketknife, metal blade & plastic body very nice & light weight. My 2nd the emergency radio, I really like this I'm able to take it just about anywhere & charge my phone. My 3rd is the military grade telescope & an outdoor mystery box & my 4th is a military grade shoulder bag, I haven't received my 3rd or 4th orders yet. I did have a problem with the web page timer; it was only giving me 30 seconds or less to complete the required information to make purchase they kept telling me, "Validation error". Support team, I hope they fixed it for me.
You sent really helpful emails.
Great first time experience
Great first time experience. I accidentally double ordered and they immediately noticed and took action to confirm my order. Very fast in getting my refund started. I will definitely be a returning customer.
I bought some gold Ben Franklin bars…
I bought some gold Ben Franklin bars and first got declined then was accepted after I called my bank ..Taylor the one who helped me was amazing got back to me quick super professional and made me understand what happened she deserves a promotion she’s is wonderful. Taylor made me feel great and helped me alot
My tactical promo is the best place I…
My tactical promo is the best place I found tactical gear that actually I can use I recommend them to all my buddies you won't be disappointed
No products ever received, just scammy spammy text messages
We ordered a 5-pack of the essential emergency preparedness gear. I had previously visited Trust Pilot to read MyTacticalPromos reviews to ascertain whether they were legit. I should have read further.
The money was immediately debited from our card. I immediately started receiving scammy text messages for other products that we had no interest in. No email or text confirmation for placing our order was ever received. No shipping notifications. Radio silence. So after several weeks, I disputed the charge.
Good quality products at a fair price
Good quality products at a fair price. Customer service was very helpful and courteous
Exemplary Quality
mytacticalpromos.com has quality products at very reasonable prices.
Misleading
Loved the promos, love the products. However, very misleading. When you get free promos paying for shipping and handling you are also agreeing to hidden charges and recieve other promos that you did not agree to. I would have loved a better option to getting just what was sent with the concent to 20 monthly fees.
Needed to make a return
Needed to make a return, excellent customer service!
I bought an item online and it was…
I bought an item online and it was damaged when received. I emailed them and they immediately refunded the item. That is a store that works for the Customer. Very impressed.
The gearis excellent
The gear I have received so far has been excellent. The latest is the Tactical Knives which is a large thumb flip open folding knife. May not be suitable for small hands
Has a seat belt cutting slot near the tailf the knife. Also has a safety glass window breaking knobs directly on the tail.
I got a tactical bag for free
I got a tactical bag for free. I only had to pay for shipping, but I didn’t realize that I had signed up for a monthly subscription but when I contacted them, they were very cooperative and refunded my money. They answered my email extremely fast couldn’t say enough about my good experience.
My tactical promos
The customer service is awesome, anytime I have had an issue they resolve it promptly and to my satisfaction. I would definitely purchase from them again.
My experience was awesome
My experience was awesome.
The company responded very quickly
no lag.excellent price.
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