mytacticalpromos.com Reviews 1,149

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent products, highlighting their high quality and the satisfaction received from every purchase. Many people also commend the customer service for being helpful, responsive, and efficient in resolving issues, often within minutes. However, some people were dissatisfied with their orders, particularly concerning "mystery boxes" which often contained items of lower value than advertised or expected. There were also instances of duplicate orders, shipping delays, and issues with unexpected trial subscriptions or additional charges that were not clearly communicated.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the high quality and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the customer service for... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and responsiveness... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently report high-quality products,... See more

Price

Users describe ambiguous interactions with price. While some customers appreciate the reasonable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


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3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 2 out of 5 stars

Item value verus Actual Cost

After watching the advertisement I decided to purchase 2 mystery boxes for $10.99 each. I received 2 knives neither one worth $60 as advertised. One knife was no bigger than 2-3 inches long, the other knife was bigger and had a built-in seat belt cutter and a window point for shattering side windows. Neither one of them in my opinion worth the stated $60-120 dollars.
They very quickly offered a refund and a return label pre-paid which is nice. However I was looking forward to receiving 2 great items so I was disappointed but thankful that this company stands behind their products.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Happy new customer

I'm a new customer and I wrote to the customer service for a answer on my account. Thought I was going to be waiting for my answer but the answer came up on my phone in less than 10 minutes. Transparency is a good thing to have with a company and I will keep buying from them.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

I have made 4 purchases and received 2…

I have made 4 purchases and received 2 of them so far, the 1st was a small shoulder bag, made very well, strong material, it came with a small pocketknife, metal blade & plastic body very nice & light weight. My 2nd the emergency radio, I really like this I'm able to take it just about anywhere & charge my phone. My 3rd is the military grade telescope & an outdoor mystery box & my 4th is a military grade shoulder bag, I haven't received my 3rd or 4th orders yet. I did have a problem with the web page timer; it was only giving me 30 seconds or less to complete the required information to make purchase they kept telling me, "Validation error". Support team, I hope they fixed it for me.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Great first time experience

Great first time experience. I accidentally double ordered and they immediately noticed and took action to confirm my order. Very fast in getting my refund started. I will definitely be a returning customer.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I bought some gold Ben Franklin bars…

I bought some gold Ben Franklin bars and first got declined then was accepted after I called my bank ..Taylor the one who helped me was amazing got back to me quick super professional and made me understand what happened she deserves a promotion she’s is wonderful. Taylor made me feel great and helped me alot

March 31, 2026
Unprompted review
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Rated 1 out of 5 stars

No products ever received, just scammy spammy text messages

We ordered a 5-pack of the essential emergency preparedness gear. I had previously visited Trust Pilot to read MyTacticalPromos reviews to ascertain whether they were legit. I should have read further.

The money was immediately debited from our card. I immediately started receiving scammy text messages for other products that we had no interest in. No email or text confirmation for placing our order was ever received. No shipping notifications. Radio silence. So after several weeks, I disputed the charge.

March 11, 2026
Unprompted review
Rated 3 out of 5 stars

Misleading

Loved the promos, love the products. However, very misleading. When you get free promos paying for shipping and handling you are also agreeing to hidden charges and recieve other promos that you did not agree to. I would have loved a better option to getting just what was sent with the concent to 20 monthly fees.

March 17, 2026
Unprompted review
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Rated 4 out of 5 stars

The gearis excellent

The gear I have received so far has been excellent. The latest is the Tactical Knives which is a large thumb flip open folding knife. May not be suitable for small hands
Has a seat belt cutting slot near the tailf the knife. Also has a safety glass window breaking knobs directly on the tail.

March 17, 2026
Unprompted review
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Rated 5 out of 5 stars

I got a tactical bag for free

I got a tactical bag for free. I only had to pay for shipping, but I didn’t realize that I had signed up for a monthly subscription but when I contacted them, they were very cooperative and refunded my money. They answered my email extremely fast couldn’t say enough about my good experience.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

My tactical promos

The customer service is awesome, anytime I have had an issue they resolve it promptly and to my satisfaction. I would definitely purchase from them again.

March 3, 2026
Unprompted review

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