myPOS Reviews 20,332

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and hassle-free. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, from initial setup to daily operations. Reviewers are particularly impressed with the quick and secure payment solutions, often mentioning the instant access to funds as a significant benefit. However, some customers have expressed dissatisfaction with payment-related issues, including misleading pricing, discrepancies in transaction amounts, and delayed or incorrect payments. A few other people also felt that customer support was poor, citing difficulties in reaching representatives by phone, slow responses, and a lack of resolution for their concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and kindness.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the top-notch customer... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the setup process easy,... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers express frustration with issues like hidden... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fis... See more

Company replied

Rated 5 out of 5 stars

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks. No 4 News and More Would highly recommend keep up... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service! I would highly recommend Dave Goodwin and myPos to any business. He is incredibly passionate and has extensive knowledge of the product he is selling, he gave us a massive a... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

20K reviews

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Rated 1 out of 5 stars

Dumped last minute again

Despite my profession I was assured an account as the rep said I would definitely be accepted. I've had a card reader for the last 20 years. And just before activation date I get a BS emailed excuse that I "don't meet applicable regulatory and internal requirements." I know it's descrimination that a company won't admit too.

March 14, 2026
myPOS logo

Reply from myPOS

Thank you for sharing your feedback. At myPOS, we are committed to maintaining high standards and compliance with regulations regarding e-money operations and customer due diligence. As part of our standard procedures, applications are carefully reviewed, and based on our current guidelines, we are unable to proceed with your request at this time. For further details, we encourage you to review our Merchant Acceptance Policy. Should you have any questions or need additional information, please feel free to reach out to us at help@mypos.com.

Rated 5 out of 5 stars

Paul was great

Paul was great, very helpful and even helped set up the machine too.

Vanity

March 20, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 5 out of 5 stars

Trung de Paris au top

Trung de Paris au top
Une performance parfaite

March 20, 2026
Unprompted review
myPOS logo

Reply from myPOS

De tels commentaires font la fierté de notre équipe. Merci beaucoup pour ce message, nous sommes heureux de vous compter parmi nos clients myPOS !

Rated 1 out of 5 stars

Horrible experience with myPOS.

Horrible.

Rejected me, refuse to pay me my money which is around $1.000 USD. Say they pay me in 6 months. They accuse my of being an scam business without any proves of it, They don't explain to me how I can prove that my business in valid. I had an high expectation but horrible experience with myPos

March 12, 2026
myPOS logo

Reply from myPOS

Thank you for sharing your feedback. According to our records, our Helpdesk team has been in contact with you and has provided detailed explanations on the case raised. Please note that at myPOS, we are committed to maintaining high standards and compliance with regulations regarding e-money operations and customer due diligence. We encourage you to review our Merchant Acceptance Policy. Should you have any questions or need additional information, please feel free to reach out to us at help@mypos.com.

Rated 5 out of 5 stars

Naresh the company representative very…

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks.
No 4 News and More
Would highly recommend keep up the good work Naresh
Regards Luke

March 19, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you very much, Luke, for taking the time to get back to us. We really appreciate this as it is a great way to understand if all our efforts make a difference. It is always a pleasure to assist!

Rated 5 out of 5 stars

Easy to deal with your system and the…

Easy to deal with your system and the Account Manager (DaveGoodwin)
plus the savings and the fact we get paid as the transaction happens is a bonus to
Review by Northants AlfaRomeo

March 2, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for your kind words and for taking the time to share your feedback on our company! We greatly appreciate you and your business.

Rated 2 out of 5 stars

myPOS Glass is a joke

I’ve been trying to activate myPOS Glass for a month. Although it shows as active in my account, the app keeps prompting me to complete the activation process. I’ve exchanged over 10 messages with support. While they do respond, their instructions are consistently vague and haven’t resolved the issue. There’s also no option to speak with someone by phone, which makes the situation even more concerning—especially when you consider how critical proper support would be in the case of a payment issue. The only reason this isn’t a one-star review is that they do reply. Unfortunately, responsiveness without clarity or resolution isn’t enough.

February 13, 2026
myPOS logo

Reply from myPOS

Hello Natalia. Our Support team is in communication with you regarding your issue and has provided step-by-step instructions. In the meantime, if you wish to speak to us, you can reach our Support team at +44 (0) 20 3376 6137 or +30 21 1234 7847, help@mypos.com and via the website chat.

Rated 5 out of 5 stars

Great service so far

Great service so far. Naresh has been really helpful setting everything up and explained everything to make it really easy to make a start.

March 17, 2026
Unprompted review
myPOS logo

Reply from myPOS

Hi Georgia! Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 3 out of 5 stars

Not as beautiful as before you sign…

Not as beautiful as before you sign your contract unfortunately. Quiet complicated with over the phone payments. Customer service sort of disappeared after set up. Its just okay but wouldn't probably re sign

January 15, 2026
myPOS logo

Reply from myPOS

Thank you for choosing myPOS as your payments partner. We would love to help you with your issue. Please send us more information at help@mypos.com so we can identify your account and assist you.

Rated 1 out of 5 stars

Get me out of here

Still waiting on a visa machine, I’d hate to think what the backup service is like if I can’t even get a machine.

March 9, 2026
myPOS logo

Reply from myPOS

Thank you for your feedback! We are committed every day to providing high-quality service and prompt customer support. Our team has already contacted you with the latest updates and is awaiting your kind response.

If you need any further information, we remain at your disposal.

Rated 5 out of 5 stars
myPOS logo

Reply from myPOS

Благодарим ти за милите думи и за това, че отдели време да споделиш мнението си за нашата компания. Ние ценим високо теб и твоя бизнес.

Rated 1 out of 5 stars

We have still not received any…

We have still not received any terminals!

March 7, 2026
myPOS logo

Reply from myPOS

Hello Jane, thank you for reaching out. We'd love to helpresolve the issue. Our team is available 24/7 at +44 (0) 20 3376 6137, help@mypos.com and via the website chat. If you have any urgent issues, we recommend that you use phone support. Please use the channels above to share more details with our team, so we can help resolve the issue.

Rated 5 out of 5 stars

What a great service from Dave Goodwin…

What a great service from Dave Goodwin who made everthing easy. He has been very helpful through out the process. We are very happy and everything went well at lighthouse Autos.

January 14, 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much for taking the time to give us feedback on your experience with myPOS. It is important to us to provide you with solutions that help your business improve its day-to-day operations. Always a pleasure!

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