Williamson's My Florist Reviews 44

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will... See more

Rated 5 out of 5 stars

Ordered a Classic Spring bouquet for a birthday gift and the flower selection was beautiful... very fresh and nicely arranged. I will definitely use Williamsons service again.

Company replied

Rated 5 out of 5 stars

I was very impressed with the service from Williamson's. I was calling blind from Canada, trying to find a florist near Perth to deliver funeral flowers within a few days. The gentlemen who answered t... See more

Rated 4 out of 5 stars

There was a problem with the website when trying to order online. Phoned up and got first class service. The flowers were for a regular customer of yours who was pleased that the standard was absolu... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Flowers delivered in Scotland and the UK. Flowers delivered daily to across Edinburgh, Dundee, Perth, Dunfermline, Kinross, Linlithgow, Bathgate, Livingston and Glasgow.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful flowers and great customer service

Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will definitely be using Williamsons again and recommending them. Thank you

April 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding service

I was very impressed with the service from Williamson's. I was calling blind from Canada, trying to find a florist near Perth to deliver funeral flowers within a few days. The gentlemen who answered the call was extremely helpful, kind, and even suggested a different florist because the funeral home was outside his delivery area. However, his website was by far the best of all the pictures of the offerings. I tried 2 different florists and one had no pictures, and the other didn't seem interested, so I went back to Williamson's and we were able to compromise and do a delivery to the crematorium for the service. The funeral flowers were just as beautiful as in the picture and I was able to track the order and even check in about delivery. They were as friendly then as when I ordered the flowers. Thank you for giving a great experience to a very sad and grieving Canadian!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a Classic Spring bouquet for next day collection

Ordered a Classic Spring bouquet for a birthday gift and the flower selection was beautiful... very fresh and nicely arranged. I will definitely use Williamsons service again.

April 28, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are so happy to hear that. Thank you for your review.

Advertisement
Rated 5 out of 5 stars

Flowers were beautiful

Flowers were beautiful, couldn't fault them 😁

April 21, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are so happy to hear that. Thanks for the excellent review.

Rated 5 out of 5 stars

The girl who attended to me for my…

The girl who attended to me for my daughter’s wedding flowers went above and beyond. 10/10 so helpful and we discussed colours and options till we got the perfect flowers corsages.

April 17, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you so much for the excellent review. We are delighted that you were happy with the service.

Rated 4 out of 5 stars

Flowers

Great service flowers were great

April 16, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Hi Jamie. Glad you liked the flowers and thank you for taking the time to review.

Advertisement
Rated 5 out of 5 stars

Best flowers ever

My friend said these were the best flowers she had ever received. They were so fresh and colourful.

April 11, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for the excellent review and taking the time to share!

Rated 5 out of 5 stars

Very good and prompt service.

Very good and prompt service.
I wanted to send funeral flowers and was concerned about their delivery.
All went well, very happy with the friendly and courteous service.

March 27, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you so much for the excellent review. We are very glad to hear everything went so well and that you are happy with the service.

Rated 5 out of 5 stars

Helpful guy on the phone

Helpful guy on the phone, the flowers arrived in Canada on the day they quoted.

April 6, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for taking the time to leave a review.
Best regards
Harry

Rated 5 out of 5 stars

A beautiful bouquet of flowers…

A beautiful bouquet of flowers delivered with care

April 4, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Hi Anne, we are glad you liked the flowers and thank you for sharing your feedback.
Regards

Advertisement
Rated 4 out of 5 stars

There was a problem with the website…

There was a problem with the website when trying to order online.
Phoned up and got first class service.
The flowers were for a regular customer of yours who was pleased that the standard was absolutely up to the quality she's always experienced from your company.

April 3, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

We are sorry for the website issues but we are very glad to hear everything else about your experience went so well. Thank you for your review.

Rated 5 out of 5 stars

The bouquet was perfect

The bouquet was perfect and exceeded my expectations. The recipient was thrilled.

April 4, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you so much for the excellent review. We are really happy to hear this.

Rated 1 out of 5 stars

Avoid

My boyfriend got me roses for Valentines day from here, were they worth the £110 he paid? Absolutely not. Then last week, I needed synpathy flowers fast so ordered from here and they were again very expensive for hardly any flowers, they were all different lengths too, big gaps, and just didn't look right. I should have just went to Asda, they won't last as long but at least they look nicer. I will never use this place again.

March 19, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Hi there, thank you you for your feedback. We always aim to provide arrangements that feel special, balanced, and worth every penny so we are disappointed to hear that our arrangements did not live up to expectation.
Please can you contact our customer service so we can take some details and investigate? Thank you.

Rated 5 out of 5 stars

Thanks for making Mother's Day very…

Thanks for making Mother's Day very special. Amazing service and the flowers were gorgeous.

March 23, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

You are very welcome. Thank you for your 5 star review and custom.

Advertisement
Rated 5 out of 5 stars

Helpful order by phone

Helpful order by phone. Beautiful fresh flowers delivered. Delighted recipient.

March 17, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your kind words

Rated 5 out of 5 stars

Chuffed to bits!

We regularly use Williamson’s and they never disappoint. Great updates on where the delivery is and even who the driver is! Thanks again team. The flowers were beautiful.

March 11, 2026
Unprompted review
Williamson's My Florist logo

Reply from Williamson's My Florist

Thank you for your kind words and continued support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look