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MyCustomCar -The Seat Cover Experts Reviews 6,302

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality and perfect fit, often describing the seat covers as fitting like a glove. Many people are also very satisfied with the efficient delivery service and the overall positive experience with their orders. However, some customers also noted issues with the fit, particularly with certain car models or specific parts of the seat covers, such as the backrest or center console. A few other people also felt that the installation could be challenging, especially for rear seats, and some experienced minor issues like broken straps or faulty stitching.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality, fit, and appearance of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of seat covers,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the amazing and... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers found it easy to order, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband fitted the custom car seat covers on for me... he had a frustrating time getting them fitted (working around metal bars under the back seats caused him some grief) but they look absolutely... See more

Company replied

Rated 5 out of 5 stars

The seat covers were a good fit, neoprene material also looks great. Would be amazing if there was fitting instructions in the packaging to make life a little easier when fitting the seat covers e... See more

Company replied

Rated 5 out of 5 stars

The convenient text service is great in making sure you're purchasing the right covers. The covers themselves are durable and comfortable especially in hot weather (we've just had a spate of 40+) and... See more

Company replied

Rated 5 out of 5 stars

Ordered a set of custom fit seat covers for my 2016 Subaru XV. Had an issue with the rear armrest cover and contacted them with photos. They sent out a replacement without hesitation. Good quality, ti... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Seat covers do not fit well

Seat covers do not fit well, headrest cover looks like a shower cap and is not fitting. Have emailed team who advised watching a youtube video for proper installation, still does not fit. This would be due to the nature of how my car seats are shaped, but all their covers are customised according to their website.
Sent a follow up email and was ghosted.

April 26, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Li Qi, We’re sorry to hear the seat covers didn’t fit as expected and that your follow-up email wasn’t responded to. That’s not the experience we want our customers to have.
While our covers are designed to be customised for specific vehicle models, some seat variations can occasionally affect the final fit, particularly around headrests and contoured seats. We appreciate you taking the time to try the installation steps and video guidance we provided.
We’d like the opportunity to make this right. One of our customer service team members will reach out to you.
Thank you for your feedback — it helps us improve both our products and customer service.

Rated 4 out of 5 stars

Good product and a very good price…

Good product and a very good price compared to other seat covers on the market . They fit well and look smart , great service . Thank you

April 8, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Garry, thank you so much for your honest feedback, it is truly appreciated. We're thrilled that you are happy with your purchase.

Rated 5 out of 5 stars

Awesome products and service…Love the…

Awesome products and service…Love the seat covers Very happy all round! Highly recommended

July 2, 2025
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Reply from MyCustomCar -The Seat Cover Experts

Hi Roanne, Thanks so much for your kind words! We’re thrilled to hear you love the seat covers and had a great experience with our service. Your recommendation really means a lot to us. Enjoy your new setup, and feel free to reach out anytime if you need anything!

Rated 5 out of 5 stars

Thank you great service delivered…

Thank you great service delivered quickly and product great quality

April 7, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Michaela, Thank you for the lovely review! We’re thrilled to hear everything arrived quickly and met your expectations. Looking forward to helping you again in the future!

Rated 3 out of 5 stars

Order arrived quick

Order arrived quick. Payment and process was easy. For custom fit seat covers it's disappointing they don't fit like a glove. The seat back piece and headrest piece don't fit perfectly. They gape in the lower middle section, which gets pushed/pressed in against the seat when you sit in the seat. The bottom seat piece is almost too small as the side fabric creeps up the sides and front.

April 2, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Ben, Thanks for your feedback—we’re glad to hear your order arrived quickly and the process was smooth.
We’re sorry the fit hasn’t met your expectations. Our custom seat covers are designed to be snug, but slight looseness or tightness can sometimes occur depending on the seat shape and installation.
We’d really like to help get this right for you—one of our team members will reach out to you.

Rated 5 out of 5 stars

10/10 Product

10/10 Product, Recommended

April 1, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Joel,
thank you so much for your 5-star review! We really appreciate it.

Rated 5 out of 5 stars

Great service

I ordered seat covers for my daughter’s car as it was an older model and was unable to find them elsewhere. They are a perfect fit and of a very high quality. They arrived in a very short timeframe.
Thank you for such great service. Will recommend you to all my friends.

April 2, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Shirley,

Thank you so much for your kind feedback! We’re delighted to hear that the seat covers were a perfect fit and met your expectations in quality. It’s great to know they arrived quickly as well. Your recommendation truly means a lot to us, and we’re grateful for your support. If you ever need anything else, we’re always here to help!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Perfect fit

Perfect fit. Product is wearing well. Very happy. You get what you pay for.

March 10, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Peter,

Thank you so much for your kind words! We’re really glad to hear the fit is perfect and that you’re happy with the quality. It means a lot to us!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Very happy with purchase

Very quick to post, had a little issue with stitching and then sent out a free replacement straight away! Would definitely purchase from them again. Thank you for the quick response :)

April 2, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Thank you so much for your kind words! We’re really glad we could resolve the stitching issue quickly and get a replacement out to you without hassle. Your support means a lot to us, and we truly appreciate your understanding. We look forward to serving you again soon 😊

Rated 5 out of 5 stars

Satisfied customer.

Very happy with the quality of the seat covers. Took a bit to fit but it would be hard to write directions to cover every make and model of vehicle. Delivery was quite quick. Will be buying another set of covers for a second vehicle soon

March 19, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Brian, Thanks so much for your kind feedback! We’re really glad to hear you’re happy with the quality of the seat covers and that they arrived quickly.
We appreciate your understanding when it comes to the fitting process—it can between different vehicle models, but we’re always here if you ever need a hand or have questions.
Looking forward to helping you out again when you’re ready for your second set!

Rated 3 out of 5 stars

Disappointed in the fit.

My seat covers arrived today, but after fitting them I am disappointed on how they fit on my seats. I mistakenly thought the stitching was part of panels to contour to my seats, but they were only stitching lines, so a flat panel is stretched across my contoured seat! It is soft and flexible enough to move under my back, but it's not the fit I expected. The overall material and look of the covers very nice, I bought the Sperling Neoprene Getaway Covers.

April 30, 2026
Unprompted review
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Reply from MyCustomCar -The Seat Cover Experts

hi Karyn,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when a product looks like it will contour a certain way but doesn’t quite match what you had in mind once installed.
We appreciate your kind words about the material and overall look, and we’ll certainly take your comments on the stitching and fit into account as we review how the product is presented and described. Clear expectations are important, and your feedback helps us improve.
If you’d like, we’d be happy to assist further—whether that’s checking if there’s a better-fitting option for your specific seats.
Thank you again for your honest review, and we hope we can help make this right.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great Dashboard Mat, great value.

April 1, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Russell,

Thank you for your kind feedback! We're glad to hear that you’re happy with the fast delivery and that the dashboard mat met your expectations in both quality and value. We truly appreciate your support and look forward to serving you again!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Custom seat cover that fit my car like…

Custom seat cover that fit my car like a glove, great

September 10, 2025
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Reply from MyCustomCar -The Seat Cover Experts

Hi Sarah,

Thank you for your great feedback! We're delighted to hear that the custom seat cover fits your car perfectly and met your expectations. Your satisfaction means a lot to us, and we truly appreciate your support!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Best seat covers ever.

Best seat covers I've ever bought, great fit great looks. Great service.

April 1, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Les, I have just tried to call your mobile and left you a voicemail. Please if you can confirm your email address as we have replied back twice but got a bounce back. Really appreciate it. Thanks

Rated 5 out of 5 stars

The lady that placed the order was…

The lady that placed the order was brilliant everthing went smoothly.

April 1, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi David, Thank you so much for your kind words! We're really glad everything went smoothly and that you had a great experience. We'll be sure to pass this on to our team 😊

Rated 5 out of 5 stars

Very helpful great communication

Very helpful great communication

April 1, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Les, Thanks so much for your lovely review! We’re happy to hear you found our communication helpful, and we appreciate your support.

Rated 5 out of 5 stars

So easy to order and a great price

So easy to order and a great price
Fitting was perfect and looks great

March 30, 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Mark, thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear you are happy with the car seats.

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