Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning. Chip isn't working when kit arrived, reached out to customer service they said they are aware and d... See more
Company replied
I am from Brazil. The amount that I paid in taxes (customs) was equivalent to the price of the shirt; in other words, the total cost ended up being double (100% higher). I believe that you need to fin... See more
Company replied
'Won' a signed women's Giro d'Italia shirt in a charity auction from MWS. Very nice shirt, took a day or two longer to arrive than I expected & you have to bear in mind there are additional costs adde... See more
Company replied
Company details
About MWS
Written by the company
OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.
Explore
Worldwide and high-speed shipping
1-2 business days
No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.
Contact info
H.J.E. Wenckebachweg 254-258, 1096 AS, Amsterdam, Netherlands
- support@mws.com
- mws.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's easy to use and clear instructions…
It's easy to use and clear instructions once you have been successful
October 1, 2026
Reply from MWS
Hi,
Thank you for your feedback! We’re glad to hear that you found the platform easy to use and the instructions clear after winning an auction.
Kind regards,
MWS Support
Reply from MWS
Hi,
Thank you for your feedback! We’re delighted to hear that you found the process easy and were happy with your purchase.
Kind regards,
MWS Support
It is always unforgettable experience…
It is always unforgettable experience to work with Mws family. Specially thanks for Mr. Efe from Turkish side.He is always helpful and supports to solve the problems. Greetings and best regards
October 8, 2026
Unprompted review
Reply from MWS
Hi,
Thank you for your kind words! We’re delighted to hear that you continue to have a great experience with MWS. We’ll be sure to share your lovely feedback with Efe, who will be happy to know that his support is appreciated.
Kind regards,
MWS Support
Good and Bad
The shirts are great. The packaging and delivery time is great. Paying a set fee for each shirt va a percentage would inspire me to purchase more match worn shirts. As shirt sales are currently structured, I can’t justify the exponentially increased fee that adds no value to the experience especially considering the cost is the same for every shirt to sell, package, and ship.
September 14, 2026
Reply from MWS
Hi,
Thank you for your feedback. We’re glad to hear you’re happy with the shirts, packaging, and delivery. We also appreciate your feedback regarding the buyer fee structure and your suggestion of a fixed fee, and we’ll take this into consideration.
Kind regards,
MWS Support
The fee that DHL demanded to bring the…
The fee that DHL demanded to bring the shirt inside the EU was almost the same amount of my bid. If MWS doesn’t assume the duty expenses from UK I won’t bid again.
September 28, 2026
Reply from MWS
Hi,
Thank you for taking the time to leave a review! We have contacted you in order to resolve the issue.
Looking forward to your response.
Kind regards,
MWS
After winning a shirt of my all time…
After winning a shirt of my all time favourite player, they sent me an email telling me the product I won was not available
September 28, 2026
Reply from MWS
Hi,
Thank you for taking the time to leave a review! We have contacted you in order to resolve the issue.
Looking forward to your response.
Kind regards,
MWS
Perfect thank a lot !!!!
September 21, 2026
Reply from MWS
Hi,
Thanks for your 5-star review! 🌟
We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon!
Warm regards,
MWS Team
Product looks great
Products look great and the idea of having a direct deal with the teams is amazing, as it gives buyers the comfort of knowing that they are buying real items.
My only complaint is that the description of some items are vague and misleading. For example, people want to know if a jersey was actually worn in a match by an athlete. Some descriptions say so specifically and some say : "match-issued". What does this mean? Can multiple jerseys be issued, yet not worn in a match?
Why not say: this was or was not worn during a match?
October 2, 2026
Unprompted review
Reply from MWS
Hi,
Thank you very much for your kind words!
Match-Worn means the shirt was worn by the player during the match, while Match-Issued means it was prepared and issued for the match but was not worn.
We also really appreciate your feedback regarding the clarity of our descriptions. For more detailed information about our shirt classifications, you can always check our FAQ, where everything is explained in more detail, or feel free to contact us directly and we’ll be happy to help.
Kind regards,
MWS Support
Reply from MWS
Hi,
Thank you for your 5-star review! We’re delighted to hear you were happy with the authenticity of your purchase.
Kind regards,
MWS Support
Smooth, clear, and secure experience!
It’s very easy to sign up and get verified, and the auctions are clear and concise with straightforward rules. Once you win, the payment process is simple, and the shipping is secure and trackable, requiring a signature upon delivery.
September 17, 2026
Reply from MWS
Hi,
Thank you for your feedback! We’re delighted to hear you found the sign-up, verification, auctions, payment process, and shipping straightforward and secure.
Kind regards,
MWS Support
Great company!!!
Great company., amazing people! They're a pleasure to work with!
September 23, 2026
Unprompted review
Reply from MWS
Hi,
Thanks for your 5-star review! 🌟
We are delighted to hear that you had such a positive experience with our company.
We really appreciate your kind words and hope you find more special pieces to add to your collection in the future! 😊
Warm regards,
MWS Team
Bianca St. Georges Kit
I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning.
Chip isn't working when kit arrived, reached out to customer service they said they are aware and did add the kit to my collection so I can view stats in the mean time.
September 14, 2026
Reply from MWS
Hello,
Thanks for your review! Great to hear the kit arrived quickly. Sorry the chip isn’t working, but glad our team could add the kit to your collection in the meantime.
We are always here to help!
Kind regards,
MWS
MWS is the best!
I love MWS! They partner with the leagues I follow, specifically La Liga and the NWSL, and they get jerseys from the best players and often the best matches. I recently won two signed jerseys from Racing Louisville; they were delivered two days after the auction ended - absolutely awesome!
September 21, 2026
Reply from MWS
Hi,
Thanks for your 5-star review! 🌟
We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon!
Warm regards,
MWS Team
I got the item super quick but I…
I got the item Angel city jersey super quick but I noticed too late that the auction listed the item as worn but was later changed to issued.
Team reached out with clarification.
September 8, 2026
Reply from MWS
Hi,
Thank you for taking the time to share your feedback with us.
The shirt was listed as match-issued at the time your bid was placed. Once we noticed that the shirt was not match-worn, the auction was restarted with the correct status.
We will also reach out to you via email to clarify the situation and provide further details.
Warm regards,
MWS Team
Love the business idea
Love the business idea, nice and easy and quick delivery despite I live outside the uk💪🏼 Having to pay almost 80€ for delivery and buyers premium, should be illegal though. Make it make sense.
September 14, 2026
Reply from MWS
Hi Matthias,
Thanks so much for sharing your feedback with us and for the kind words about our concept and delivery! We really appreciate it.
The Buyer’s Premium helps us cover extra services, such as a partnership with Fabricks, which provides a lifelong digital authentication certificate for your shirt.
That said, we completely understand your concern about the total costs of shipping and buyer's premium, and we’ve made sure to note your feedback and pass it on internally for discussion.
Thank you for choosing MWS. We hope you enjoy your new collection.
Warm regards,
MWS Team
Reply from MWS
Hi,
Thank you for your feedback! We’re glad to hear you were happy with the authenticity of the jersey and that it really felt like the real match-worn experience.
Kind regards,
MWS Support
Came late- smelling trash
September 16, 2026
Reply from MWS
Hi,
Thank you for taking the time to leave a review. We have contacted you via email in order to resolve the issue. We are looking forward to your response.
Kind regards,
MWS
The amount of costs added on top of the…
The amount of costs added on top of the amount of the winning bid is too high.
September 9, 2026
Reply from MWS
Hi,
Thank you for your feedback. We’re sorry to hear that you found the additional costs too high. We aim to communicate all applicable costs as clearly as possible throughout the purchasing process.
Kind regards,
MWS Support
Great experience
Great service, amazing packaging and quick delivery. The shirt was exactly like the photos in the auction
September 14, 2026
Reply from MWS
Hi,
Thanks for your 5-star review! 🌟
We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon!
Warm regards,
MWS Team
Really pleased with the shirt and the…
Really pleased with the shirt and the personalisation of the frame
September 15, 2026
Reply from MWS
Hi,
Thanks for your 5-star review! 🌟
We are happy to hear that you are satisfied with our service and the personalised frame you received.
Hope to see you again on our platform soon!
Warm regards,
MWS Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.