Music Lessons Australia Reviews 23

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I have prepaid for a full term and the piano teacher allocated to me could not attend 2x 1 hour lessons. The teacher is now refusing to do the make up lessons and music lessons Australia will not resc... See more

Company replied

Rated 5 out of 5 stars

My daughter is 7 years old and truly a stubborn child when it comes to getting her to do anything but since starting drum lessons with Thomas in her own home she has not only embraced it but looks for... See more

Rated 5 out of 5 stars

What can I say other than WOW! Jackson has been a music blessing for my two kids! They have gained so much knowledge, and most importantly confidence from this wonderful teacher! Already passed this b... See more

Rated 5 out of 5 stars

Lucy has been an excellent teacher for my daughter. Lucy has built a great rapport with her to allow her coaching to resonate. I have seen my daughters skills increase dramatically overtime due to Luc... See more

Company details

  1. Music School
  2. Drum School
  3. Guitar Instructor
  4. Music Instructor
  5. Piano Instructor
  6. Vocal Instructor

Written by the company

We are a network of young & enthusiastic University Students providing the very best in private music lessons in homes across Australia!


Contact info

3.9

Great

TrustScore 4 out of 5

23 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Zero customer service. I had prepaid for a full term and the…

I have prepaid for a full term and the piano teacher allocated to me could not attend 2x 1 hour lessons. The teacher is now refusing to do the make up lessons and music lessons Australia will not reschedule the lesson or even respond to my numerous request to reschedule the missed lesson. Our teacher Ihan has reached out to music lessons Australia as well to no avail. Go with a different music school be as there is zero customer service with this one!

December 28, 2025
Unprompted review
Music Lessons Australia logo

Reply from Music Lessons Australia

Hi Julie,

Thank you for taking the time to leave your feedback. We’re genuinely sorry for the frustration you experienced — particularly as your messages were sent during our Christmas & New Year shutdown period, when our office was temporarily closed.

We understand how disappointing it feels not to receive a response when you’re waiting for clarity, and we apologise for that delay.

Since returning from the shutdown, we have reached out to you via both phone and email to clarify your lesson balance and work through the situation with you directly.

We appreciate you raising your concerns and hope we can continue the conversation with you directly to move this forward.

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Rated 5 out of 5 stars

My teacher really listened to what I…

My teacher really listened to what I wanted to achieve and tailored my programme to reflect this. He has been incredibly patient and responsive to my requests and I’m learning so much in the short time he’s been teaching me.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Really helping me to achieve.

Ella is a delightful young lady obviously very, very knowledgeable in her music and is an excellent teacher. I am enjoying how she is really helping me to learn and improve.
MLA's organisation and promptness is terrific - couldn't be better. Thank you for this.

November 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Very happy 7 year old Girl

My daughter is 7 years old and truly a stubborn child when it comes to getting her to do anything but since starting drum lessons with Thomas in her own home she has not only embraced it but looks forward to every monday to her drum lesson! Thank you so much to this team & to Thomas for being so patient and encouraging. My daughter practices every day and can't wait for her next lesson!!

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent ! It’s really such an amazing teacher and my son is enjoying the classes. Thankyou so much!!

March 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Eva loves her music lessons

Eva loves her music lessons, having our teacher come to our house makes it so much more convenient and it encourages her to practice at home a lot.

December 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Lucy has been an excellent teacher for my daughter

Lucy has been an excellent teacher for my daughter. Lucy has built a great rapport with her to allow her coaching to resonate. I have seen my daughters skills increase dramatically overtime due to Lucy’s teachings. Lucy is always professional, warm & polite and prompt all great attributes for a teacher for young students. Thank you Lucy!

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Piano lessons

We lucked out to get a wonderful, talented and friendly piano tutor for my teenage daughter; she loves to learn with Lucy who is always punctual and very approachable!

March 17, 2022
Unprompted review

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