Lebara NL Reviews 

In my case, the customer service experience was very poor and problematic. I have been trying to recover my two phone numbers for over a week now, and I still lack access to Google accounts, banking apps, and other services that require SMS verification. Today, I ran out of patience and decided to share my assessment with you. Best regards. Do I recommend Lebara? Yes—but only up to the point where you lose the ability to make calls and use the internet.

I want to convert my SIM card to Sim only. Michael Michael helped me to do it quickly via call.

Wonderful! Quick and professional response.

I received a clear answer from Jannico and he was patient enough to reassure me about my other related questions

Jeanine is so friendly and helpful

Bennie’s response is very quick and helpful.

Very supportive

Great and helpful customer service! I had an issue with out-of-bundle costs, and the support agent Jannico resolved everything quickly, helped me activate the data cap, and assisted me with a credit. Thank you very much!

Reliable, cheap aF and for people who need cheap internet this thé best place. Why buy expensive when you save your wallet right? Let this comment convince you to take a subsprction!

The best network provider I can have.Well done Lebara.

Sanjana helped resolve the query very quickly

LEBARA!!!! can you just stop sending me your no-stop payment reminders, and start complying with my inquiry???? I need all the invoices since 14 Oktober 2025! it's useless you send your payment reminders through Canock now, that is even more inhuman, en careless than you, despite we explained to them even in writing at least 3 times what our concern is about!!!! they keep us claiming for increasingly admin fees on your behalf, but note that I've reported all this unright treatment we as clients have been undergoing for weeks to a lawyer now as I am now really fed up with your total indifference to a honest request for verification and am fed up with your total lack of competence. Using bots to respond our questions or getting dirty job done by third parties simpley doesn't work with us. Just take on your own responsability, make an effort to solve this historic issue, stop sending that robotics Canock spamming us with its continuous payment reminders preset emails to us + increasing admin costs that, be aware, we won't pay as it's been weeks long that we've been trying to get this issue resolved by you without any progress! simple like that, just do your job, that is: listen to clients, follow-up on their reasonable queries...just not demand for money doing nothing!

Very good experience with Lebara!
Easy setup, good service, reasonable prices, and reliable connection. Customer service was helpful and professional. Highly recommended!

Servis is good, not long on waiting answer. The girl is very kind, nice, professional and have good communication with clients.

Easy! In 5 minutes sim only

Very good 😊 !

The customer service worker Michael was very helpful. He was extensive with giving information, I was told all options and the detailed answers to all my questions. The service was quick and he guided me nicely through the whole process.