MiamaStore Reviews 641

TrustScore 4.5 out of 5

4.6

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Company details

  1. Wedding Service

Information provided by various external sources

Il tuo sogno diventa realtà - MiamaStore propone online migliaia di abiti da sposa e cerimonia, migliaia di accessori sposa e cerimonia e calzature adatte ad ogni evento. Prezzi imperdibili e nuove offerte tutti i giorni. Nessun dazio doganale da pagare per tutti i residenti in Italia! Spedizione gratuita per ordini superiori a 99€


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

641 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful!

Beautiful!
My personalized wedding dress arrived the other day and couldn't be happier. It fits like a glove and it took just a months time to make and ship. The MiamaStore team is very professional and always available. Their prices are not good but amazing. If you're searching for a wedding dress made with quality fabrics I'd definitely recommend MiamaStore.

February 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent

The dress is as exact as I asked for it. It arrived on time and they did an excellent job.
Thank you for making my special day perfect. I had it made to measure and it fits me perfectly, I don't have to make any changes. I recommend to everyone Miamastore.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderfull

I Find out of your company from the internet; Even if I was a bit Agra-India that the dress m-au not be in time for the eventual, it was ok arrived and absolutely wonderfull.
Grazzie!

June 3, 2019
Unprompted review
Rated 1 out of 5 stars

I have not received my order.

I have not received my order.

I haven't get any mail (also in SPAM).

I send you a mail via your Homepage. Now I get this reply from you:

"I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below."

I don't know why you need my telephone number. it's not clear for me.

September 19, 2018
Unprompted review
MiamaStore logo

Reply from MiamaStore

Dear Customer,
that message is not from us but from your email client.
We need the phone number because DHL system requires it otherwise we are not able to make the shipment! Please reply to us with your phone number to info@miamastore.com as soon as you can! Thanks.

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Rated 1 out of 5 stars

Worst online shopping experience ever!

If you are looking for a pleasant experience shopping for your wedding dress, look elsewhere! Not only was the dress I was sent six weeks after ordering the wrong dress, it had brown stains across the front. I was told by the company to send it back for a full refund. After returning the dress, I waited two months for a response to no avail and contacted the company for more information. They told me that the dress had not been received and asked could I provided further tracking information. As this was international shipping, I got documentation from the local post office, showing that the dress had in fact been delivered and scanned these documents and sent them to the company owner, who I was corresponding with over the matter at this point. I was accused of posting reviews elsewhere on the web regarding this matter, and when I defended myself against the accusations, I was told that I would be sued as well as being called a "liar," "childish," and a "bad person" by the owner of this company. This type of abuse went on for weeks as I tried to explain my position, that I had sent the dress back and only wanted a full refund as the website promises. Again I was told to ensure that the dress made it back to them. The dress was a horrible fit and so stained it is unwearable and bottom line, it is not even close to the dress I ordered. This company claims to offer a 100% money back guarantee! Company may be based in Italy, but I was sent a cheap knock off dress that was made in China. I have never seen a company employee, let alone the owner, conduct business in a more unprofessional manner.

July 13, 2015
Unprompted review
MiamaStore logo

Reply from MiamaStore

Dear Customer,
we're sorry for your bad experience on our site. Please note that your shipping has never been delivered as showns on the documents that we've already sent to you before.
It is absolutely necessary for us to receive the dress back, otherwise we are not able to make the refund... Sorry About that, i'm sure you can understand it.
We do think that your behavior is not good as we've found out that you've written the same review in a lot of other sites with the clear intent to offend us, that's why we've called you "bad person" (and we still think so).
Beside that, we're still available for a full refund but we need to receive the dress back...

Regards,
MiamaStore.com

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Rated 3 out of 5 stars

Pretty but wrong size

It is a beautiful piece that arrived in great time but unfortunately i cannot wear it...i ordered a size small and was sent a large. Its way too big for me

March 27, 2015
Unprompted review
MiamaStore logo

Reply from MiamaStore

Hi Michelle, first of all i would like ti thank You for buying on our shop. If We've sent You a wrong size please contact us as soon as soon as possible and we will send You the correct size for free ;)
Best regards, Miamastore Customer care

Rated 5 out of 5 stars

Amazing dress!

I absolutely love the dress that I ordered. It looks exactly like it did in the picture and it arrived three weeks after I irdered it. Everything was perfect. Thank you so much and I absolutely recommend this website.

March 9, 2015
Unprompted review
Rated 5 out of 5 stars

Beautifull !!!!

The dress is really nice, very well sewn!
The wear to the cutting of the cake at my wedding.
Short delivery times and service very disponbile.

September 26, 2014
Unprompted review
Rated 5 out of 5 stars

Better than expected

I rarely order online but this time I gave a try with miamastore.com and I was nicely surprised. The dress came earlier. When I saw it, I couldn't believe my eyes how beautiful it was, better than the one on the picture. The customer service was amazing. They were always ready to assist me and really kind.

June 23, 2014
Unprompted review
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