Merlin Health Reviews 45

After falling off a ladder a few days before our flight to Spain and fracturing my ribs, I was in no state to travel. I found Merlin Health online - got in touch and James was excellent at answering my queries. My insurer just accepted my medical certificate and claim today, excellent service

I needed an unfit to fly certificate after picking up a nasty chest infection whilst on holiday in London, the process was quick and James patiently answered all question I had via email. I have now managed to rearrange my flight and would highly recommend.

Needed a same day unfit to fly during doctors certificate, filled in the form, paid the 50 quid, and …. nothing … reached out 7 hours later to be told more info was needed (which I don’t have) , but they didn’t bother telling me until I reached out after 7 hours, which for a same day service is useless, but not as useless as their dysfunctional customer service, threatened chargeback to get money back … Merlin health? They’re not magic they’re just rubbish … used a lnother online service with a zoom appointment with a real GP who were able to issue … avoid Merlin Health!

I had a serious respiratory infection whic prevented us going on our walking holiday. I didn’t see my GP because I’m used to managing my own treatment. I sent Merlin a health report from my smartwatch and they were able to see that the data reflected my health issues. On that basis they were able to issue a health certificate and our travel insurance paid our claim.

Needed a medical certificate for my none lucrative visa and was running out of time. Don't have to sit around waiting for an appointment -- everything was sorted online, and I had the certificate in the post the same day. really impressed.

Was in a bit of a rush to get a fit to fly certificate for a holiday, so I tried Merlin Health. Filled out a quick from online, and within a few hours, I had my fit to fly certificate! It was exactly what I needed for the airline. Super convenient and easy.

I was supposed to fly out to Spain for a family holiday, but I started feeling really unwell. I couldn’t get a GP appointment in time and was panicking about getting a certificate for my insurance claim. I found Merlin online, and honestly, I’m so glad I did! The whole process was super simple, and I got my certificate emailed to me the same day. It took so much stress off my shoulders. Definitely recommend if you're in a similar situation!

Great customer service. I recommend

Easy to use website. Very straightforward process and prompt delivery of service.

Only minor feedback for improvement I would give is the letter content. The use of my name was used in every paragraph which kind of reduced the gravitas of the letter. Improvements could be made to the content to make it more professional. But everything else was absolutely great. Many thanks

Finding out only 4 days before a long haul flight that I needed not only my prescription notices but what conditions I had that meant I needed the medication, I had a panic, thinking of being on the phone forever to GP surgery and not getting a letter in time. I didn't even know there were online Doctors like this. Simple form to fill in with screenshot from my NHS app, photos of my medication and a photo of my passport, all really easy to upload. I pressed send at 10.15pm and by 11am I had documents I needed that were easy to print off.
No fuss no stress and at £45 not a bad price

Super-fast and very efficient service which gave us exactly what we needed. Would definitely recommend to all.

My daughter was recovering from chickenpox and we required a Fit to Fly Certificate. They assessed my daughter's condition and issued us with the necessary Certificate within 2 hours of our application. Brilliant, prompt, cost effective service. Many thanks.

Really easy and supportive service

Quick turnaround at a reasonable price . Highly recommend on

After trying to get my doctor to do this for us we were directed to this company, must say best thing ever they made the process easy and was a very fast turnaround would highly recommend.

Simple process, easy to upload photos and supporting documents. Fit to fly certificate arrived within a couple of hours. Wouldn't hesitate to use again.

Thank you for the speedy and effective service

Did exactly what we needed

I had experience with child chickenpox disease just one week before flight travel. According airline procedure, passenger must provide a Medical Certificate and Airline Form states child health status. Local UK Medical Centre refused to provide such documents. Merlin Health team response quick, was flexible on additional requests. Thank you Merlin Health for great service!